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Holiday Inn Express & Suites Niagara Falls

HIExpress.comUS$173*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Holiday Inn Express & Suites Niagara Falls
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455 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express & Suites Niagara Falls
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Showing 437: English reviews
Mississauga, Canada
Reviewed 30 November 2014

My family and I had a great time staying at Holiday Inn express & Suites. The first great experience was the warm welcome from the front desk employees, Beth, the most accommodating receptionist assigned us a very nice room and gave us clear instructions on their hotels smoking restrictions, regulations and service guidelines. The very first impression this hotel gave...

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Helpful?
2Thank Lorna D
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are so pleased you enjoyed your stay! Thank you for taking the time to submit a review and for your kind words for me. Customer Service is very important to us and it means the world to us to hear from a guest. We hope to see you again in the future. Safe Travels, Beth Anthony, General...

Malta, New York
Reviewed 27 November 2014

I was hoping this HIE would be comparable to most, as they are usually pretty typical and predictable. The room was mostly clean but was EXTREMELY dark. Apparently so dark that even the maids couldn't see the huge horsefly that was stuck to the wall (already there when I checked in, was still there when I checked out...). I decided...

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Helpful?
Thank Stefanie G
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your recent stay with us. On behalf of the entire team, I apologize your stay was less than exemplary. The level of cleanliness you described is not our standard. I have addressed your concerns with our Housekeeping Staff and have asked Maintenance to check all plumbing in...

Virginia
Reviewed 26 November 2014

Obviously we stayed here on our trip to Niagara Falls. The hotel wasn't so bad. I came with my family and there are a lot of kids in the family. We used the indoor pool in the evening (after checked in) and we were basically the only ones in there. The location is convenient. There are restaurants and convenient stores...

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Helpful?
Thank Tuty M
HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. I apologize our location was not convenient for you. We hope you consider staying with us again in the future. Sincerely, Beth Anthony, General Manager

Etobicoke
Reviewed 10 November 2014

There was ample parking and check in was a breeze. We were greeted friendly and they were kind enough to give us directions to our destination. We had a king size bed which fitted nicely in the large room, with plenty of space to walk around in. The room was clean and tidy, but the inside of the rim of...

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Helpful?
2Thank Teresa T
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you so much for taking the time to review our property and giving us your honest feedback on your stay, It is truly appreciated. We are glad you enjoyed our friendly service and clean facilities and will absolutely pass on your generous compliments to Sharon who runs our breakfast in the mornings. We are sorry you were able to...

Horseheads
Reviewed 8 November 2014

We went to Niagara Falls for a birthday party. We have a hard time finding a nice place on the boulevard, so we waited until we got there to find a place. Thankfully they had a room here. We got an upgrade and a great deal. The room was fantastic. The bed was comfortable. The towels were sooo soft. I...

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Helpful?
2Thank sillygirl61
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Thank you for taking the time to review our property and for giving us your honest feedback on your recent stay with us. We are glad to hear that you truly enjoyed your stay with us. We always strive to provide a friendly and comfortable stay for our guests. We hope to see you again in the future!

Mississauga, Canada
Reviewed 5 November 2014

We had friends over from Ireland and wanted to take them to the States for some shopping. The Hotel was very nice and very clean, staff really friendly. Had a great hot breakfast. stayed there before and really enjoyed it. didn't charge extra for four sharing the room. so good value for out money!

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Helpful?
1Thank irisheyes50
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Irisheyes50, Thank you so much for choosing to stay with us during your shopping trip and taking the time to review our property. We are glad you enjoyed your stay and truly appreciate your dedication to our hotel as seen by your previous stays with us. We look forward to hosting you again soon!

Elmira
Reviewed 3 November 2014 via mobile

I, my wife and another couple went here for a weekend get away. Checked in Friday and left Sunday morning. Check in was fast and easy. When I booked I asked if we could get rooms beside or across from each other. Was told that they only assign rooms at check in. We got there and to my surprise we...

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Helpful?
1Thank warlock1Elmira
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Warlock1Elmira, Thank you for choosing to stay with us during your weekend getaway and taking the time to review our property. We are very glad that you enjoyed the cleanliness and location of your rooms as well as our breakfast. We are sorry that you were not pleased with the toiletries offered or the housekeeping service. We appreciate all...

Rapid City, South Dakota
Reviewed 2 November 2014

I enjoyed 2 very comfortable nights at this hotel. Easy walking distance to Niagara Falls and all there is to do nearby. Good breakfast, comfortable bed and room. Service was friendly and helpful. Although I didn't use it, I noticed they have a Concierge desk to help plan your day. I wouldn't hesitate to return :)

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Helpful?
1Thank Cindy O
HIENFMgmt, Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, We are so pleased you enjoyed your stay. Customer Service is very important to us. Thank you for taking the time to complete a survey. Safe Travels!

Denver, Colorado
Reviewed 22 October 2014

Booked here because it was close to the Falls without being on top of them. There was a lot of places to eat around the hotel, you just need to venture a little way. Staff was always exceptionally nice and helpful. Always had maps and directions to where you wanted to go. Flew out of Buffalo Airport, front desk gave...

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Helpful?
1Thank c b
HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear cb, Thank you so much for choosing to stay with us and taking the time to provide your honest feedback about your stay. We are so pleased that you enjoyed your time with us. We always strive to provide our guests with the highest level of hospitality and service. We look forward to hosting you again soon! Thanks!

Clinton Township, Michigan
Reviewed 21 October 2014

I was impressed by the cleanliness of this hotel. The staff that greeted me at the desk to check in were very helpful. This hotel's policy to charge an extra $50 for a pet is outrageous. We frequently travel with our 40 lb dog and this charge is HIGH. I can't imagine what they do that is different than what...

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Helpful?
1Thank N K
HIENFMgmt, Manager at Holiday Inn Express & Suites Niagara Falls, responded to this review

Dear Guest, Thank you for taking the time to complete a survey about your stay with us. On behalf of the entire team, I apologize your stay was less than exemplary. Our experience in the past is what we have used to determine our pet policy. I apologize for any inconvenience caused. We hope you consider staying with us again...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Self-Serve Laundry
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. ... more   less 

Additional Information about Holiday Inn Express & Suites Niagara Falls

Address: 10111 Niagara Falls Blvd, Niagara Falls, NY 14304-2780
Region: United States > New York > Niagara Falls
Price Range: €108 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Niagara Falls 2.5*
Number of rooms: 87
Reservation Options:
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Also Known As:
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
Holiday Inn Express And Suites Niagara Falls
Holiday Inn Express Niagara Falls
Hotel Style:
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express & Suites Niagara Falls staff and other travellers.
12 questions
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Pinehurst, North Carolina
over a year ago

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Questions? Get answers from Holiday Inn Express & Suites Niagara Falls staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Beware before you make a reservation. check with the Hotel person clearly before you make any reservation”
ware421422, 19 May 2017 | Read review
“Great Location at the cost. Try finding deals, they always some.”
192sachins, 17 May 2017 | Read review
“Suites are nice an spacious lots of room to sit other than the bed”
ja2015314, 15 Apr 2017 | Read review
“Avoid lowest floors near the pool; the higher, the quieter”
shalomsaint, 11 Apr 2017 | Read review
“Hotel is understaffed. Do not expect much after 3 PM, the reception is alone at the desk.”
Rubio4u, 31 Mar 2017 | Read review
5 of 5
HIExpress.com
US$173* /night
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HotelQuicklyUS$228
Expedia.comUS$172
TravelocityUS$172
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Prices are for 1 room, 2 adults
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