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Holiday Inn Express & Suites Niagara Falls

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Traveller (52)
Room & Suite (28)
Dining (4)
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Overview
  • Excellent40%
  • Very good38%
  • Average13%
  • Poor3%
  • Terrible6%
Travellers talk about
“front desk”(73 reviews)
“hi express”(6 reviews)
“cinnamon rolls”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
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Offers from Holiday Inn Express & Suites Niagara Falls
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (490)
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Show reviews that mention
All reviewsfront deskhi expresscinnamon rollsoutlet mallshopping tripshort drivewould stay here againyogurtstayed here for one nightwould highly recommend this hotelbuffalo airportthe breakfast areanice breakfastmini fridgebreakfast was includedfree parkingindoor pool
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151 - 155 of 470 reviews
Reviewed 29 July 2015

We had contacted this hotel last minute and thought we had a confirmed reservation. When we called to say we would be arriving later than expected, our reservation was not in their system. However, Monique was quick to clear up any confusion and assured us...More

2  Thank Dcompel
Response from HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara FallsResponded 31 July 2015

Dear Guest, Thank you for taking the time to submit a review of your recent stay with us and to compliment Monique and our staff. Customer Service is very important to us and it means the world to the staff to hear from a guest....More

Reviewed 28 July 2015

Room was very nice and clean. Adam was very helpful at check in. Over the Falls Tours had a kiosk in the lobby and we decided to take the tour for the next day to the Falls and other attractions on the list. The desk...More

1  Thank westexbuff
Response from HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara FallsResponded 30 July 2015

Dear Guest, Thank you for taking the time to submit a review of your recent stay with us. I will review procedures with our breakfast staff. We do hope you consider staying with us again in the future so we may have the opportunity to...More

Reviewed 20 July 2015 via mobile

I always enjoy staying here. The rooms are nice, clean and well taken care of. The staff are incredible and always willing to go the extra mile to support their customers. Great proximity to shopping, restaurants and the airport. The hotel provides great comforts for...More

Thank Dennis J
Response from HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara FallsResponded 21 July 2015

Dear Guest, Thank you so much for your kind review! Customer Service is very important to us and it means the world to us to hear from a guest. We are honored that you are considering returning with your family and look forward to hosting...More

Reviewed 18 July 2015 via mobile

It was super clean. One of the best place in the town. Enjoyed it very much. Clean room, bath and nice Lobby. Delicious (free) full breakfast. Staff and Manger are very helpful and friendly. Yes, I will stay there again.More

2  Thank Sangeeta K
Response from HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara FallsResponded 25 July 2015

Dear Guest, Thank you so much for taking the time to review your recent stay with us. We are so pleased to hear you enjoyed your stay with us and your visit to Niagara Falls! Our staff takes great pride in our hotel and it...More

Reviewed 17 July 2015 via mobile

Lovely updated hotel with a great air show across the street. Pillow top mattress pads, quiet hvac, and quiet floor. Room 419 was large but the bathroom door wouldn't stay closed or locked. Staff were very nice and there is a tour lady present to...More

Thank Cindy Z
Response from HIENFMgmt, General Manager at Holiday Inn Express & Suites Niagara FallsResponded 21 July 2015

Dear Guest, Thank you for taking the time to complete a review of your recent stay with us. We are so pleased our location and hotel; it means the world to the staff to hear from a guest. I will take your suggestion of the...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Laundry Service
Multilingual Staff
Self-Serve Laundry
Breakfast Available
Dry Cleaning
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$99 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$99 - US$243 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Business Hotel in Niagara Falls
#7 Romantic Hotel in Niagara Falls
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (52)
Room & Suite (28)
Dining (4)
Business Centre & Event Rooms (1)
Questions & Answers
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Angela N
22 August 2017|
AnswerShow all 3 answers
Response from Ruplogin | Reviewed this property |
Yes, this is on the US side and about 10 minutes drive to the falls.
0
Votes
fdnyrescue1
4 July 2017|
AnswerShow all 3 answers
Response from shalomsaint | Reviewed this property |
No we drove
1
Vote
Venugopal R
14 February 2017|
AnswerShow all 6 answers
Response from HIENFMgmt | Property representative |
No, we do not have smoking rooms. We only allow smoking outside the hotel.
0
Votes
Room Tips
"Suite was near elevator so might not be as desirable as some hotels."
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"The rooms are large and comfortable."
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"Upper floor on the south side away from Niagara Falls Blvd."
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"All rooms are great but the ones facing the airport have some road noise."
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