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Holiday Inn Express & Suites Niagara Falls

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Traveller (61)
Room & Suite (27)
Traveller (61)
Room & Suite (27)
Dining (4)
Overview
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10111 Niagara Falls Blvd, Niagara Falls, NY 14304-2780 See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
2.5 Star accommodation
Additional information
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Offers from Holiday Inn Express & Suites Niagara Falls
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Rooms
2 Dec3 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews(489)
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Paul D
Cranford, New Jersey
7211
Reviewed yesterday
I loved this hotel. It is in a fantastic location by the American Falls, very convenient to all the activities in the area, and the staff is very friendly and helpful. The only thing that was disappointing was the parking charge for folks staying at the hotel. I don't believe that is necessary.
Thank Paul D
T. Manjunaath
3417
Reviewed yesterday
I took a greyhound from port authority to Buffalo. I stopped few 100m from this hotel. A very nice property with facilities to make arrangements for your Niagara visit. The hotel is spacious, well laid out with a pool and a nice restaurant... (unfortunately as a vegetarian, I couldn't appreciate it much - no choices). The property is very close to the falls and you can hear the falls in the calm night - very soulful. Enjoy your stay.
Thank T. Manjunaath
nickss1
Southend-on-Sea, United Kingdom
567139
Reviewed 1 week agovia mobile
We stopped here for one night while visiting the falls. It is a decent choice, about a 15 minute car journey away from the falls themselves. The staff were friendly. It was a slightly older building, but ok. We just had a couple of small issues; no coffee in reception after returning from evening viewing of falls, and the shower curtain pole was held together by duct tape. The breakfast was great. Overall a good stay; I would recommend.
Thank nickss1
Response from HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls
Responded 4 days ago
Thank you so much for taking the time to review your most recent stay with us! We are so very happy to hear you enjoyed your stay, thank you for bringing the issues you faced to our attention so I may ensure they are corrected and never happen again, we appreciate any and all feedback to help us ensure guest satisfaction is at the highest it can be! We hope to see you again on your next travel adventure! Warm Regards -Joe S. Front Office
Aric A
224
Reviewed 8 Oct 2018via mobile
Visited Niagara Falls with 4 of our children ages 10-21. The hotel met all of our needs, it was clean, breakfast was good, and we slept. Location saved us some money compared to downtown Niagara and the drive to the falls wasn’t bad. The pool is typical hotel pool but wow was that deck slippery, I almost fell a couple of times. We would stay here again if we return to the falls.
Thank Aric A
Response from HIENFMgmt, Front Office Manager at Holiday Inn Express & Suites Niagara Falls
Responded 8 Oct 2018
Thank you so much for reviewing your most recent stay with us! We are so very happy to hear that you enjoyed your stay, we appreciate any and all feedback to help us ensure guest satisfaction is at the highest it can be! We hope to see you again on your next travel adventure! Warm Regards -Joe S. Front Office
jjpumaty
Union City, New Jersey
6223
Reviewed 7 Oct 2018
Business traveler here for 2 nights. There are many hotels in this area. Usually I stay at the Microtel but this trip the rate at this hotel was better and usually stays at a Holiday inn Express are good. Well not this time.
Check in on first day went smooth, Dustin was very friendly and helpful throughout my whole stay, but that's were it ended.
First breakfast morning...noticed there is NO microwave in the breakfast area. I guess the concept of a guest wanting to warm up last nights leftover hasn't made it to management. After complaining the front desk clerk warmed up my food using the microwave in his office. I also got his last pack of Hot Sauce. Yes the hotel had over a 100 packs of ketchup but no hot sauce...the answer..ohh we get our delivery Wednesday...have a nice day. How you can be out of a simple item like that is beyond me just shows the complacency of management. Oh management? Did not see for the entire stay and on Wednesday when I ask for it, the answer: Off day.
Second night: Door key not work. Once I got to my room no soap and the next morning no shampoo.
Overall for a Holiday Inn Express poor quality and not worth staying here again. Lucky for us there are many hotels here, so next business trip I be back to the Microtel.
Thank jjpumaty
Response from HIENFMgmt, Front Office at Holiday Inn Express & Suites Niagara Falls
Responded 7 Oct 2018
Thank you for reviewing your most recent stay with us! We are happy to hear that Dustin provided a welcoming check in and was helpful throughout your stay. I would like to sincerely apologize for the other issues you faced at our property. These are not common problems we face with our other guests. We provide microwaves in all guest rooms so you may warm up last nights leftovers without having to bring your food all the way downstairs. We don't offer a microwave in our breakfast area because all of the hot buffet food is already served hot and we have never had a guest request food from their room be reheated downstairs. As for us running out of hot sauce, we do again apologize for that, we knew we were running low on the product and we ordered it immediately which is why you were told of the delivery on wednesday, you would have been able to enjoy your hot sauce with your breakfast the next day. As for your room keys deactivating for your second night, there are many reasons this could have happened, extended period of time near electronic devices, magnetic devices, etc. When this happens just stop at the desk and we can recode the keys in seconds. We are very sorry that we couldn't meet your level of standards, we wish you all the best! Warm Regards -Front Office
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About
Description
Welcome to the Holiday Inn Express Hotel in Niagara Falls, New York Located just a few miles from Niagara Falls in Canada, guests of our Niagara Falls, NY hotel are sure to enjoy our premium amenities and close More proximity to Niagara Falls International Airport (IAG) and to one of the greatest natural wonders in the world. There is no shortage of things to do in Niagara Falls, NY. Everything and everyone revolve around this breathtaking natural wonder that is just seven miles from our hotel in Niagara Falls. Here, you can ride the Maid of the Mist, visit the Aquarium of Niagara Falls, take the Journey Behind the Falls or travel the short distance to Canada and view Niagara Falls at its fullest glory. Other nearby attractions include Murphy's Orchard and Seneca Niagara Casino. Business travelers going to Niagara Falls, New York are sure to appreciate our top-of-the-line business amenities, which include an on-site conference room, computer access, free high-speed, wireless and wired Internet access along with courier, copy, mail and fax services. We encourage guests of our Niagara Falls, NY hotel to take advantage of our indoor pool and fitness center. Every morning, we serve a complimentary hot breakfast bar that features our signature cinnamon rolls. Make your reservation at our choice hotel in New York today to take advantage of our great Niagara Falls, NY hotel room deals and rates. Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Air Conditioning
Breakfast Available
Business Centre with Internet Access
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Microwave
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Self-Serve Laundry
Wheelchair Access
Beachfront
Room Service
Restaurant
Bar/Lounge
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
87
Price range
US$78 - US$208 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
,
Holiday Inn Express And Suites Niagara Falls
,
Holiday Inn Express Niagara Falls
Location
United States > New York > Niagara Falls
Hotel class
Contact Information
Hotel Style
Business
,
Romantic
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
87
Price range
US$78 - US$208 (Based on Average Rates for a Standard Room)
Also Known As
Holiday Inn Express & Suites Niagara Falls Hotel Niagara Falls
,
Holiday Inn Express And Suites Niagara Falls
,
Holiday Inn Express Niagara Falls
Location
United States > New York > Niagara Falls
Photos
Traveller (61)
Room & Suite (27)
Dining (4)
Pool & Beach (2)
Nearby
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Questions & Answers
Ask a question
Angela N
22 August 2017|
AnswerShow all 3 answers
Response from Ruplogin | Reviewed this property |
Yes, this is on the US side and about 10 minutes drive to the falls.
0
Votes
fdnyrescue1
4 July 2017|
AnswerShow all 3 answers
Response from shalomsaint | Reviewed this property |
No we drove
1
Vote
rvenu2710
14 February 2017|
AnswerShow all 6 answers
Response from HIENFMgmt | Property representative |
No, we do not have smoking rooms. We only allow smoking outside the hotel.
0
Votes
Room Tips
"Suite was near elevator so might not be as desirable as some hotels."
marcp442
2 Jan 2018
Read review
"The rooms are large and comfortable."
709marshaj
24 Sep 2017
Read review
"Upper floor on the south side away from Niagara Falls Blvd."
P6730ABterryj
16 Sep 2017
Read review
"All rooms are great but the ones facing the airport have some road noise."
Canada_shrimper
1 Sep 2017
Read review
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