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Courtyard Newburgh Stewart Airport

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Courtyard Newburgh Stewart Airport
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165 Reviews from our TripAdvisor Community

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Showing 162: English reviews
Reviewed 16 September 2016 via mobile

A HIGH 3! It's really not that bad. For some reason they have a problem with the house staff. Several times that I have been here previously the bed linens were not changed they were dirty. Other than that front desk staff is very friendly helpful and always willing to help. The breakfast is OK, and the coffee is good....

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Helpful?
Thank Drunkemonkie
Patricia E, General Manager at Courtyard Newburgh Stewart Airport, responded to this review

Thank you for taking the time to complete this survey. I have addressed the issues with our staff and we certainly hope to see you in the future when your travels bring you to the Newburgh area.

NJ
Reviewed 12 September 2016

I was pleasantly surprised by my stay at the CY by Marriott, right outside of Newburgh, NY. The hotel was very neat, and the staff was very accommodating. The hotel is next to the airport, and an industrial park, however, you could not hear any planes..( and they have the heavylifters of the NY air national guard based here. There...

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Thank Bones57
Atlanta, Georgia
Reviewed 2 August 2016

Upon check in, we were greeted very warmly by the staff. We stopped at the Bistro, before they closed. The staff was very pleasant. (food was good, except for order of fries ;) We would definitely return to this hotel, if we are in that area again.

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Thank tazzie062
Reviewed 31 July 2016 via mobile

Check in was quick and efficient. The lobby was inviting and our room was clean. The bed was ok...I woke up with a back ache. We didn't bring our swimsuit so we didn't try the pool, etc. We also didn't stay for breakfast in the morning. I did think it was pricey for a hotel room.

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Helpful?
Thank Sdccowen
Patricia E, General Manager at Courtyard Newburgh Stewart Airport, responded to this review

Thank you for taking the time to answer this survey. Your remarks about the pleasant stay you experienced here at the Courtyard are appreciated. I would like to thank you for your Marriott loyalty.

Hong Kong, China
Reviewed 21 July 2016

Hotel was very convenient and the staff were very helpful and courteous. Rooms were clean and offered expected amenities. The property was kept in good repair. One note is they had shampooed the carpets so there was a musty smell. They did alert us to that so it wasn't that big of a surprise.

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Helpful?
Thank Sklohr
Patricia E, General Manager at Courtyard Newburgh Stewart Airport, responded to this review

Thank you for taking the time to respond to this survey. I would like to personally apologize for the odor you experienced due to the carpet cleaning. I want to thank you for your loyalty to Marriott and we hope to see again in your future travels to Newburgh. Sincerely, Patricia Earl General Manager

Atlanta, Georgia
Reviewed 1 June 2016

This used to be my go to place for hotel in Newburgh. I have been here 3-4 times. This visit, the bathroom was not well cleaned (splash marks on the rim of the toilet and hair in the tub as well as a dead bug in the middle of the floor). I cleaned it myself with a handy towel and...

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1Thank AlexAtlanta14
Patricia E, General Manager at Courtyard Newburgh Stewart Airport, responded to this review

Thank you for taking the time to complete this survey. We appreciate your comments and suggestions. Please accept my personal apologies for any inconveniences the issues mentioned have caused you. Rest assure that I have addressed your concerns with the staff. We value your patronage and sincerely hope you will afford us another opportunity. Please feel free to call me...

Reviewed 9 May 2016 via mobile

We stayed here for a wedding. We got a deluxe king suite because we were with two children. I was a little disappointed that it was all just one big room and the bedroom part was not separated but that's about the only disappointment we had. Check in was super fast, room was clean and everything was working as intended....

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Thank Kadi D
Ellicott City, Maryland
Reviewed 24 April 2016

We were traveling through and not familiar with the area so we chose a familiar name. As always, Marriott was clean and service was good. I thought it was a bit pricey -- $200+ for a room next to the highway in the middle of nowhere.

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Helpful?
Thank bankman2015
Patricia E, General Manager at Courtyard Newburgh Stewart Airport, responded to this review

Thank you for taking the to share your comments. Your feedback is important to us. I can understand your frustration of the noise level of the highway. I do hope that that I will have the pleasure of welcoming you back to Courtyard Newburgh Stewart Airport. Sincerely Patricia Earl General Manager

New York City, New York
Reviewed 29 March 2016 via mobile

I selected this hotel Because it was close to where I was working but the staff is nice but that's the best part of the hotel. The bistro was out of many items. It was a horribly loud room due to the highway. I could actually feel the trucks vibrating the room. Loud and non stop. This was an awful...

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Helpful?
Thank Lou C
Patricia E, General Manager at Courtyard Newburgh Stewart Airport, responded to this review

Dear Mr. C Thank you for your survey. In reviewing your comments, it appears we failed to meet your expectations in several areas. I am sorry your visit did not reflect the quality standards we strive to maintain. Please be assured I will review your concerns with our staff. My apologies for the inconvenience. We value your patronage and sincerely...

Boston, Massachusetts
Reviewed 24 March 2016

Stayed at the property the night before my dad and I were flying back to the west coast. We were in town for a funeral and the courtyard made our stay very comfortable. Everything was very clean and in order. Courtyard (the brand) is very nice in general, but this one was especially good and obviously well taken care of...

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Helpful?
Thank travelerguy2222

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
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About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Courtyard Newburgh Stewart Airport

Address: 4 Governor Dr, Newburgh, NY 12550-8338
Region: United States > New York > Newburgh
Price Range: €107 - €235 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Newburgh Stewart Airport 3*
Number of rooms: 78
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Also Known As:
Courtyard By Marriott Newburgh Stewart Airport Hotel Newburgh
Newburgh Courtyard
Newburgh Marriott
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Newburgh Stewart Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“King suite very nice - near elevator but couldn't hear it. Near highway, but didn't hear a sound -”
 of 5 bubbles LisaH440, 15 Nov 2016 | Read review
“Choose a room on the side of the hotel away from the highway for now. It appears that there may be construction on that side soon - ask.”
 of 5 bubbles VanessaK799, 20 Oct 2016 | Read review
“Get a room near the lobby or on the second floor. They have better Internet results.”
 of 5 bubbles AlexAtlanta14, 27 Sep 2016 | Read review
“Rooms are all clean and quiet, but forget morning coffee or breakfast here. Go out to close diners, etc”
 of 5 bubbles _tonmessina2000, 26 Sep 2015 | Read review
“As far as possible away from pool”
 of 5 bubbles Room213, 31 Aug 2015 | Read review
5 of 5