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Ramada Newburgh/West Point

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Ramada Newburgh\/West Point
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776 Reviews from our TripAdvisor Community

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Showing 756: English reviews
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Saint Albans
Reviewed yesterday NEW

We really enjoyed our stay it was very comfortable and an improvement from 6 years ago, the staff was very helpful and friendly, we will return sometime in the near future

Review collected in partnership with Ramada
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Helpful?
Thank Denise D
Pepperell, Massachusetts
Reviewed 1 week ago via mobile

When you enter the hotel the staff barely look up from their paperwork. There is no customer relations greeting. The room was adequate but I saw damages and painting needed in the wall, our towels were all wet because there was a leak behind the sink . It was a quiet location and the room was clean. I had to...

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Helpful?
Thank Sherry M
Ellsworth
Reviewed 1 week ago

The first room that we were checked into smelled of sewer so the front desk moved us 1 room over. The smell was less pungent in the second room but still noticeable. The guy at the front desk was not very sympathetic with us,

Review collected in partnership with Ramada
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Helpful?
Thank Richard F
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

I am so sorry to hear we did not meet your expectations on your recent stay at our hotel.. I am going to review your comments with our housekeeping team to ensure they are very mindful of our guests when they are cleaning. We do hope you will stay with again should you return to the Newburgh area!

Jamaica, New York
Reviewed 3 weeks ago

Nice hotel, vending machines needs to be restocked, breakfast was ok, nothing exciting, but ok. Hotel room was ckean, but the bathtub is alittle rusty

Review collected in partnership with Ramada
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Helpful?
Thank swadashd2017
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Hello, Thank you for giving us the feedback for our hotel Ramada Newburgh. We appreciate for your feedback and We glad that you had a nice stay. We are sorry and apologize for the inconvenience of vending machine during your stay at our hotel. Thank You. -- Ramada Newburgh.

Eastern Townships, Canada
Reviewed 3 weeks ago

Review collected in partnership with Ramada
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Helpful?
Thank 451madeleinef
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

New Paltz, New York
Reviewed 17 February 2017

Review collected in partnership with Ramada
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Helpful?
Thank 131christineo
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

430 first st newburgh ny
Reviewed 14 February 2017 via mobile

I'm from the area but this is the first time I booked here but for some reason my expectations from what I saw on the website compare to real life did not match the place is nice our room is always fix when we comes back but the hallways have this weird smell can't really describe it they don't have...

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Helpful?
Thank ericlR8952RI
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

We would first like to offer our most sincere apologies for your less than acceptable experience with us. I have passed along your feedback to our entire staff & have reached out to you directly to resolve this issue. We hope to welcome you back for an improved stay in the near future

New Jersey, United States
Reviewed 31 January 2017

Review collected in partnership with Ramada
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Helpful?
Thank Craig R
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Allentown, Pennsylvania
Reviewed 24 January 2017

This hotel provided accommodates for a private event. The accommodations are suitable and exceed the value for for the price level. The staff and ownership are friendly and accommodating.

Review collected in partnership with Ramada
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Helpful?
Thank fkl2017
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you for taking the time to share your feedback from your stay at Ramada Newburgh.Your feedback is valuable and will help us to continue to improve our services. I am so glad to hear how friendly the staff was. I am happy you enjoyed our complimentary breakfast and other amenities as well. We look forward to welcoming you back...

Hudson, New York
Reviewed 24 January 2017

Was at the hotel for a function. Though i was there before 2 and the room was empty, i was asked to pay $50. More if i wanted early room

Review collected in partnership with Ramada
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Helpful?
Thank T5899FSgrahamc
RAMADANEWBURGH1289, General Manager at Ramada Newburgh/West Point, responded to this review

Thank you so much for taking the time to write a review about Our Hotel. It's so nice to hear that you enjoyed your stay and happy with our staff's services. I also apologize for all other inconvenience you had during your Check in. Again thank you for staying with us and we truly appreciate your business. Sincerely .

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Breakfast included
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Ramada Newburgh/West Point

Address: 1289 Route 300, Newburgh, NY 12550-2957
Region: United States > New York > Newburgh
Price Range: €74 - €120 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ramada Newburgh/West Point 2*
Number of rooms: 157
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Also Known As:
Ramada Newburgh/West Point Hotel Newburgh
Ramada West Point
Newburgh Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Newburgh/West Point staff and other travellers.
2 questions
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Hightstown, New Jersey
8 months ago
Brooklyn
over a year ago

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Questions? Get answers from Ramada Newburgh/West Point staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles 60795Lisa, 3 Oct 2016 | Read review
“Not worth 106 dollars ”
 of 5 bubbles denisev879, 26 Aug 2016 | Read review
“this place is just a hangout for hookers”
 of 5 bubbles eascoast_traveller, 15 Aug 2016 | Read review
“Dont stay in a SMOKING room, even if you are a smoker!!”
 of 5 bubbles marce8192016, 25 Jul 2016 | Read review
“Don't count on the WiFi being good or helpful.”
 of 5 bubbles petersD1632KA, 24 Jul 2016 | Read review
5 of 5