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Ramada New Hartford

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1 room 2 adults 0 children
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Ramada New Hartford
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404 Reviews from our TripAdvisor Community

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Showing 397: English reviews
Cambridge Ontario
Reviewed 29 September 2016

Review collected in partnership with Ramada
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Helpful?
Thank B5990VVscottr
Brad C, General Manager at Ramada New Hartford, responded to this review

Boston, Massachusetts
Reviewed 27 September 2016

Review collected in partnership with Ramada
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Helpful?
Thank macsndy
Lawrence, New York
Reviewed 25 September 2016 via mobile

The gentleman taking the reservation was very friendly and accommodating. We arrived at 5 p.m. (check in is at 3:00) and waited at least 25 minutes while the desk attendant went to the 2nd floor to see if the room was ready for the couple checking in prior to us. I had viewed the online photos and read the reviews...

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Helpful?
Thank mystery8792
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

williamstown, ma
Reviewed 14 September 2016 via mobile

Awful. Dirty, musty, outdated, and tired. This place is nothing like any ramada or Wyndham I've ever stayed at before. The shower curtain is moldy. The floor is always wet. After getting out the shower and walking barefoot my feet were black. It's gross.

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Helpful?
Thank 2011president
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

Ancaster, Canada
Reviewed 8 September 2016

I stayed one night. Had a hard time finding the hotel due to construction. The rooms are dated, tired and while clean, the room needed repairs - looks like early 80s decore. there was mould on the bathroom tile. The whole building had a 'mouldy' smell. Breakfast was fair...english muffins were dried out, eggs were good. It was late and...

Review collected in partnership with Ramada
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Helpful?
Thank Michelle C
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

Whitesboro, New York
Reviewed 6 September 2016

The room was not clean and was musty smelling. Plug in the sink was broke so you could not shave. Found old dirty sock in the room. Would never stay there again.

Review collected in partnership with Ramada
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Helpful?
Thank haroldr668
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

Lackawanna
Reviewed 30 August 2016

lemme start by saying that the gentleman that checked us in was very friendly and helpful. the maid was such a JOY to talk with and our room was COMFY. breakfast was good---eggs, sausage, cereals, breads, muffins and that large waffle machine. however, and this is a HUGE HOWEVER, the first night we arrived, checked out the pool, and it...

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Helpful?
Thank chickqueene
Michigan
Reviewed 29 August 2016

Non-smoking room smelled stale and smoky. 1970's decor, top of toilet cistern left on toilet seat, so we replaced it on the tank. Used bathroom 5:15am, toilet wouldn't stop running. Sounded like Niagara Falls; sound amplified at night. Half awake, I had to try and fix it to stop it running. By then, I was wide awake. We didn't shower...

Review collected in partnership with Ramada
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Helpful?
Thank E4878BZpatrickm
Brad C, General Manager at Ramada New Hartford, responded to this review

Dear valued guest, We are truly sorry your experience was not to your satisfaction. We are looking into the issue and doing everything we can to correct it as soon as possible. For you and for future customers. This is not the way we do business and we intend to make amends. Everyone should receive what they paid for. That...

Buffalo, New York
Reviewed 29 August 2016

Review collected in partnership with Ramada
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Helpful?
Thank 823haroldb
Brad C, General Manager at Ramada New Hartford, responded to this review

Dixon, Illinois
Reviewed 29 August 2016

Review collected in partnership with Ramada
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Helpful?
Thank Terry J
Brad C, General Manager at Ramada New Hartford, responded to this review

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Amenities

Highlights
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are minutes away from Utica Business Park and Downtown Utica - NEW 2013 Renovations include full service family-owned italian buffet restaurant, refurbished rooms and lobby area with new hallway lighting. We provide free Wi-Fi throughout the property. We are situated very close to restaurants and shopping districts and a short drive to the Turning Stone Casino. Pets are allowed with 20 USD non-refundable fee per pet per night. Included with the room rate is a complimentary hot breakfast buffet and free amenities. We also cater to disabled guests with easy access and disabled rooms. ... more   less 

Additional Information about Ramada New Hartford

Address: 141 New Hartford St, New Hartford, NY 13413-1616
Region: United States > New York > New Hartford
Price Range: €82 - €100 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ramada New Hartford 2.5*
Number of rooms: 104
Reservation Options:
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Also Known As:
Ramada - New Hartford Hotel New Hartford
New Hartford Ramada
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Questions & Answers

Here's what travellers have asked, with answers from Ramada New Hartford staff and other travellers.
1 question
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Questions? Get answers from Ramada New Hartford staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“To choose a good room, go elsewhere.”
robynd858, 12 Aug 2016 | Read review
“specify a non-smoking room (and do not smoke anything in it .... please!)”
mauiman98, 13 Apr 2016 | Read review
“I would not even go there, never mind advise people how to choose a good room.”
517kathy, 26 Nov 2015 | Read review
“Good luck!”
CoCoMcMulley, 9 Aug 2015 | Read review
“my room was very quiet but the reason is unknown since the hotel was occupied at a high degree”
giigisnowflake, 22 Jun 2015 | Read review
5 of 5