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Holiday Inn Mt. Kisco (Westchester Cty)

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Holiday Inn Mt. Kisco (Westchester Cty)
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217 Reviews from our TripAdvisor Community

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Showing 212: English reviews
Oyster Bay
Reviewed 2 June 2015 via mobile

Stayed here recently for a wedding in the area. There are renovations ongoing but the hotel is open and they are working around it. The room we had was on the first floor, which we asked for as the elevators are not working. The lobby has a sitting area with a fireplace, there is a bar restaurant and a heated...

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Helpful?
Thank 48Rick
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear 48Rick, Thank you for taking the time to write a review. I am glad that you enjoyed your stay with us and that our updating didn't impact your stay. All My Best, Melody Lloyd General Manager Holiday Inn Mt. Kisco

New York City, New York
Reviewed 29 May 2015

We stayed over the recent Memorial Day Weekend....I am disabled and they gave us rooms on the 2nd Floor, WITH NO ELEVATOR!!! The room was clean and the staff was very welcoming to my young grandsons. The free buffet breakfast was delicious and my grandson saw his camp counselor working in the Dining Room, Mike. The weather was HOT and...

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Helpful?
Thank diana z
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Hello diana z, Thank you for taking the time to post a review. I am happy to say that an elevator is underway for this July 2015! As for the pool, it is the Lifeguards responsibility to keep the pool cleanliness up to par. I have addressed your comments and it will be corrected going forward. I hope you will...

Reviewed 28 May 2015

We have our wedding nearby and contacted this hotel to book 30 rooms for our guests. We asked if there is a discount since we are booking so many and the first thing out of this managers mouth was "sir I suggest that you go look at other hotels because this hotel is not for you". We would have booked...

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Helpful?
Thank Saurin S
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Saurin S, Thank you for your interest in our hotel. I know that you spoke with our Sales Coordinator and our Director of Sales; who both tried hard to work with you; even including me to see if we could do a better price than what they had already quoted you. Unfortunately, even with the significant discount that was...

Wellesley, Massachusetts, United States
Reviewed 26 May 2015

We stayed here on May 15, 2015. The hotel staff was excellent under very trying circumstances. They are doing a complete renovation.Be sure that is completed before staying here. I can't comment on what it will be like after the work is completed.

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Helpful?
Thank Peter M
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Thank you, Peter M! I will be sure to pass along your thanks to our staff for making your stay comfortable.Our renovations are under way & we can't wait for you to see us when we are all finished. All My Best, Melody Lloyd General Manager Holiday Inn Mt. Kisco

Paris, France
Reviewed 24 May 2015

The hotel was beautiful - and the staff was exceptional. The room was clean, and decorative. It was conveniently located a quick drive into downtown. A few things which were more than a simple inconvenience; wifi connection issues, and no working phone in room by which to call the front desk. I was using a new macbook pro, and there...

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Helpful?
Thank lekutz
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear lekutz, Thank you for posting your review. I'm pleased to hear that for the most part, you had a wonderful stay. Your feedback is important and your comments have been noted to help improve us for the next time. Stop in and see us again soon! Melody Lloyd General Manager Holiday Inn Mt. Kisco

Deering, New Hampshire
Reviewed 1 May 2015

I agree with the other reviews that the construction is creating a bit of a problem but I disagree about the staff. The people we dealt with were very friendly and nice. We were only staying one night while we traveled through but we all slept well. I think it will look very nice when it is done and would...

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Helpful?
Thank Samantha H
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Hello Samantha H, Thank you for taking the time to review our hotel. I am glad to hear that you will be returning, and hope that when you do we will earn a higher rating! If there is anything specific we can do to help move that needle, please feel free to reach out. I would love the chance to...

Plymouth Meeting, PA
Reviewed 11 April 2015

Unbeknownst to our hosts who arranged our sleeping accommodations at the Holiday Inn in Mt. Kisco, NY for a large family event was under renovations. When we arrived initially, the staff at the check in desk informed us that we were too early and to return at a later time. There was no suggestion that we could leave our luggage...

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Helpful?
Thank mgkmarkr
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear mgkmarkr, Thank you for taking the time to post a review. While I do not believe that sleeping in your car would have been more acceptable, it does sound like we could have done better by you. I do wish that you had reached out to me while you were here so that I could have addressed these issues...

Sunrise, Florida
Reviewed 24 March 2015

I spent four nights here and spent almost the same amount of money as I did on my round trip airplane tickets for two people. Meanwhile the hotel was under construction and half the rooms on my floor were demolished. We were supposed to be given two free bottles of water for our inconvenience of staying in a construction zone...

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Thank Dillon E
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear Dillon E, I really wish you had brought these issues to our attention while you were here, so that we could have resolved them on the spot. I know that we were unable to locate your ipad when you called and that Shanell promised a follow up call the next day, when she was able to more fully investigate....

Jamestown, New York
Reviewed 16 March 2015

This is an old Holiday Inn that is in the process of being renovated. The front desk staff was friendly and accommodating. The bartender was professional and polite. The room was reasonable with comfortable beds and pillows, but with damaged carpet. The bathroom was dated. The hallway carpets were filthy, mostly from the fact that the construction workers don't clean...

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Helpful?
Thank billw840
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Dear billw840, I have great news! Virginia has informed us she has found her watch. I am glad the staff took good care of you during your stay. I have been keeping an eye on the construction cleanliness, but will be sure to stay more vigilant! Thank you for the information. I hope you will visit again soon and see...

Raleigh, North Carolina
Reviewed 1 March 2015

This Holiday Inn is in need of upgrading, which will be done this Spring. They are putting in an elevator and getting new carpeting. But the rooms, cozy lobby and restaurant are extremely clean and welcoming. The staff is what makes this hotel my favorite in the area. They also do nice things for their guests like once a week...

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Helpful?
Thank Luv2travelDi
Melody L, General Manager at Holiday Inn Mt. Kisco (Westchester Cty), responded to this review

Hello Luv2travelDi, I appreciate you taking the time to write this wonderful review. I am happy to hear our staff treated you well! The next time you are here please stop in to say hello and look forward to some fresh new looks! Melody Lloyd General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Holiday Inn Mt Kisco is like a charming country manor. It's an unique hotel in Northern Westchester, New York. As you enter the hotel lobby, Theodore, the Butler, beckons you into Holiday Inn Mt Kisco, where warmth and comfort are immediately evident. From the hotel's finely detailed furnishings to the magnificent stone fireplace and the Hudson River mural, Holiday Inn Mt Kisco's special touches create the feeling that you have entered a country estate. Taste the local cuisine at our Market Street Cafe, and take a glimpse of the nightlife at the hotel's nightclub, Teddy's. All guest rooms and common areas are non-smoking for your health and safety. The Holiday Inn Mt. Kisco is located in historic Hudson Valley area of upstate New York. Westchester County Airport can be found twelve miles south off Interstate 684. Your Country Manor is only a short metro-North train ride away from Grand Central in the heart of Manhattan. This is the hotel for visitors at the many area IBM sites. The growing and award-winning Northern Westchester Hospital is less than two miles from the hotel. PepsiCo, Curtis Instruments, Readers Digest and many other companies may be found relaxing in Teddy s Lounge or planning a meeting in the banquet rooms. A visit in any season to Putnam County or northern Westchester County must include a stop here at your Hudson Valley Manor. ... more   less 

Additional Information about Holiday Inn Mt. Kisco (Westchester Cty)

Address: 1 Holiday Inn Dr, Mount Kisco, NY 10549-1001
Region: United States > New York > Westchester County > Mount Kisco
Price Range: €121 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn Mt. Kisco (Westchester Cty) 3*
Number of rooms: 118
Reservation Options:
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Also Known As:
Holiday Inn Mt. Kisco (Westchester Cty) Hotel Mount Kisco
Holiday Inn Mount Kisco
Mount Kisco Holiday Inn
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Mt. Kisco (Westchester Cty) staff and other travellers.
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Questions? Get answers from Holiday Inn Mt. Kisco (Westchester Cty) staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“even ground floor quiet”
 of 5 bubbles , 3 Dec 2016 | Read review
“Get your free loyalty card to access free wireless internet”
 of 5 bubbles DigDagDug, 4 Aug 2016 | Read review
“Get room facing pool with king bed”
 of 5 bubbles carmelarose, 25 Jul 2016 | Read review
“It is close to the highway and our room was very quiet. It was in the back overlooking the pool.”
 of 5 bubbles thumper1, 24 Jul 2016 | Read review
“Do not accept a room at the end of the [super long] hallway”
 of 5 bubbles HiltonDiamondMan, 11 May 2016 | Read review
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