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230 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Monticello
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Showing 227: English reviews
Manchester, United Kingdom
Reviewed 19 August 2016 via mobile

I am sorry to have to write this review but I want to save anybody from the horrific ordeal we suffered. We stayed in room 127 ground floor and yes there was bed bugs. We was in the area for the weekend to collect our child from camp Checked in room seemed clean. Very tired and musty smelling but clean...

3Thank little_miss_stylish
staten island, New york
Reviewed 17 August 2016 via mobile

We always stay here when the Boy Scouts go to ten mile river and it is worth the money. Everything was clean and everything worked. It was a nice place with nice people working there. We always go back there

1Thank wubiekat
Brooklyn, New York
Reviewed 14 August 2016

Enjoyed a 4th of July weekend at the hotel, including a front row view of fireworks (on July 3rd) from the balcony. Helpful and kind staff and a pleasant stay overall. Appreciated refrigerator in room.

1Thank Gevenie
Middletown, United States
Reviewed 14 August 2016

The hotel was very clean and appeared to be well maintained. Nice that there was a great family restaurant and a diner within short walking distance. Staff was very friendly. An easy 15 min. drive to Bethel Museum.

1Thank Steven L
Austintown, Ohio
Reviewed 9 August 2016 via mobile

Came here on family trip to visit Woodstock. Very average hotel. Rooms are in need of an upgrade. The room I stayed in was musty smelling. Disappointed that the swimming pool closed at 8 (very disappointed kids). Staff was friendly and breakfast was average.

Thank stepshel81
Reviewed 4 August 2016

The good: nice size. Had a fridge and microwave, a big plus for us. Nice front and drive up. nice lobby. Friendly and helpful staff.Comfortable bed.Easy on and off route 17. The not so good: door to bathroom was hard to open. Sink was slow to drain . The toilet paper was not refilled for my second day. I was...

Thank TREK39
New York, United States
Reviewed 1 August 2016

The perfect location and Hotel for any event in the area - esp Bethel Woods Arts Center. This is a perfectly situated Hotel that is clean, friendly and I think reasonable - I will go back there for next show

Thank Matthew P
BWMonticello, Manager at BEST WESTERN Monticello, responded to this review

I am glad that you enjoyed your stay at our hotel. Your business is very important to us and we value your feedback. Hope to see you soon! Sincerely Pam

Township of Washington
Reviewed 29 July 2016

My wife and i stayed at this mess of a hotel for a concert. We stayed there no longer them 10 mins. when we walk in it looks like a throwback to the 60's. The design and furniture was dated. Once we checked in and proceeded to our room we noticed the pool that was so small with hardly any...

1Thank Michael V
BWMonticello, General Manager at BEST WESTERN Monticello, responded to this review

We browsed through your review and we always appreciate our esteemed guests when they let us know about our shortcomings and strengths. We take it as our pleasure when a guest at our property feels at home and never feels hesitant in letting us know about his inconvenience if any. We were not told by you about the problems you...

New York
Reviewed 25 July 2016 via mobile

My daughter attends a summer camp nearby and hotel options are a little limited. I had a very positive experience with this Best Western. The staff was professional and welcoming. Everything was clean. There was good attention to detail in regards to keeping the lobby clean. In the morning there was a small breakfast available and that area was also...

Thank Alison H
Plainview, New York
Reviewed 23 July 2016

We stayed here for one night when picking up our son from Scout camp. It was clean, comfortable and had a very good location. The front desk clerk, Laddy, was very gracious and guest oriented. The breakfast was good and the staff was consistently monitoring the dishes to make sure that the area was clean and that the offerings were...

Thank Gilda Korenge B

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  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Free Breakfast
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Free Breakfast
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms

Additional Information about BEST WESTERN Monticello

Address: 16 Raceway Rd, Monticello, NY 12701-1112
Region: United States > New York > Catskill Region > Monticello
Price Range: €99 - €127 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Monticello 2.5*
Number of rooms: 62
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Also Known As:
Best Western Monticello Hotel Monticello
Monticello Best Western
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Monticello staff and other travellers.
4 questions
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Hightstown, New Jersey
18 hours ago
New York City, New York
over a year ago

See all questions (4)

Questions? Get answers from BEST WESTERN Monticello staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Use the side entrance if you can't park right in front”
 of 5 bubbles BaileyMeister, 25 Oct 2016 | Read review
“rooms on the second floor front provide a view of the mountains.”
 of 5 bubbles Singingsue2014, 16 Oct 2016 | Read review
“Assume the price they quote you on the phone at reservation time isn't truthful.”
 of 5 bubbles NYC_Rock, 10 Oct 2016 | Read review
“There are none.”
 of 5 bubbles MichaelV155, 29 Jul 2016 | Read review
“The second floor has a balconies to sit out on - if we have occasion to stay here again, I would ask for one of these rooms.”
 of 5 bubbles gildakorengeb, 23 Jul 2016 | Read review
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