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Hilton Long Island/Huntington

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666 Reviews from our TripAdvisor Community

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Showing 661: English reviews
Colts Neck, New Jersey
Reviewed 2 days ago NEW

As Hilton Honors Member I was thrilled when my soccer team was placed in a Hilton as we were in Long Island for a major youth tournament. I requested early check-in. When I arrived after 2:00 pm (normal check-in is 4:00 pm) I was told the room I had picked beforehand via their website would not be available for a...

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Helpful?
Thank TotalSoccerFT
Montgomery, Illinois
Reviewed 2 days ago NEWvia mobile

My bed had "stuff" in it and hair. They moved me to a new room after asking. New room had hair in the bathroom floor, lots of hair in the bath drain (open bath drain), nail clippings on the carpet, bed had some tinsel in the bed sheets. I think it was maybe from the house keeper when she made...

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Helpful?
Thank henegan
Seaford, New York
Reviewed 1 week ago

Very nice hotel on Long Island close to many businesses and great for weddings. Easy check in with my Hilton Honors App! No need to go to the front desk for a key! Hotel is clean and very modern with a nice lobby with a piano and a bar. Loved the pool and jacuzzi! My only complaints were our room...

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Helpful?
1Thank Haywood16
davefincannon, General Manager at Hilton Long Island/Huntington, responded to this review

Dear Valued Guest, Thank you for your feedback, we are glad to hear that you enjoyed your stay with us. We are in the process of adding new and more lighting in our parking lot. We look forward to have you stay with us again, and give us a opportunity to show improvement!

Kingston, United States
Reviewed 1 week ago

Dissatisfied with overall bathroom maintenance and upkeep. Drainage in the tub was sub par water did not go down as normal. Had to wait a long time between persons showering in order to wait for the water level to subside. Notified desk. Very responsive. Staff wanted to send an engineer to rectify problem, but we had time constraints and needed...

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Helpful?
Thank C3768NJlaurap
davefincannon, Guest Relations Manager at Hilton Long Island/Huntington, responded to this review

Dear Valued Guest, We apologize for the issues encountered, your feedback is appreciated, we are currently in the process of redoing all over our guest bathrooms! If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.

North Brunswick, New Jersey
Reviewed 1 week ago

Stayed there with a family over the thanksgiving weekend. Room quality is sub par with bad air quality. Thermostat didn't work and there was no AC in the room as the temperature hovered around 80 degrees. Requested the front desk to take a look but problem wasn't resolved. It was too hot in the room and we weren't able to...

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Helpful?
Thank 392adly
davefincannon, General Manager at Hilton Long Island/Huntington, responded to this review

Dear Valued Guest, We apologize for the issues encountered and we’re working with our Engineering team to come up with a resolution. Your feedback is very much appreciated. If you return to our area, we hope you’ll stay with us again and give us an opportunity to show improvement.

Westfield, New Jersey
Reviewed 2 weeks ago

From staff and management to clean and professional a great place to stay. And w our dog too! No Notice of dog smells either. Overall a nice stay. Breakfast was solid as well. Would definitely stay here again

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Helpful?
2Thank Alan P
davefincannon, General Manager at Hilton Long Island/Huntington, responded to this review

Dear Valued Guest, Thank you for taking the time to give us your feedback. We are so glad to hear you enjoyed your stay, and hope to see you the next time you are in town. Thank you.

Schenectady, New York
Reviewed 2 weeks ago

Bathroom had no exhaust fan, peeling paint, overly powerful shower head, room was very had, no AC, front desk told me to open the window. Room Service Menu was poor and food was not what was advertised on the menu.

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Helpful?
Thank N734BQjessicam
zohald, Manager at Hilton Long Island/Huntington, responded to this review

Dear Valued Guest, Thank you for your feedback of your recent stay with us. I understand that you were not satisfied with the amenities and service of our hotel, and I sincerely apologize for this. I assure you that we are working with our team to make this right. Thank you again, and I hope to have you stay with...

Staten Island, United States
Reviewed 3 weeks ago

Although the staff were helpful the rooms were not what I expected from the Hilton. The rooms need to be redone so you don't hear the water running all night long, and the walls need to be sound proof

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Helpful?
Thank S7267OEvincentm
zohald, Manager at Hilton Long Island/Huntington, responded to this review

Dear Valued Guest, Thank you for taking the time to tell us us your feedback. We are glad to hear that our staff was helpful. We sincerely apologize that you were not satistfied with our hotel rooms. We are working with our team to resolve these issues. Thank you again, we hope to have you stay with us again to...

Buffalo, New York
Reviewed 3 weeks ago via mobile

I stayed while visiting Melville for work. The men working the front desk were incredibly friendly and helpful. Really fantastic customer service! The free shuttle to dinner was convenient. Great pillows and comfy bed!

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Helpful?
1Thank kevkate23
Ft Lauderdale, United States
Reviewed 3 weeks ago

Hotel needs a MAJOR makeover in design, execution and staff. No one cares. Place is filthy. Food is sub-par. First room smelled like a locker room. Second room had white sticky substance all over the picture in bathroom. Entrance is filthy. Would be better off the Marriott up the street…..or any Hampton Inn would be better.

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Helpful?
Thank kevinga2016
zohald, Manager at Hilton Long Island/Huntington, responded to this review

Dear Valued Guest, Thank you for your feedback of your recent stay with us. I understand that you were not satisfied with the cleanliness of our hotel, and I am deeply disappointed by that. I sincerely apologize for this. I assure you that we will make this right as we ensure the comfort and satisfaction for our guests. Thank you...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Long Island has completed a multi million dollar renovation. The lobby was completely made over and now boasts a brand new front desk and state-of-the-art business center. All guest rooms, suites and corridors were enhanced to meet the expectations of our guests. Guests can work out in a totally revamped fitness center fitted out with state-of-the-art Precor gym equipment. Both guests and locals now can enjoy fine, Mediterranean dining at the brand new basil’s BISTRO or enjoy a glass of world-class wine or cocktail at the new 45-foot bar at basil’s Lobby Bar. For those on the go, there’s basil’s EXPRESS, a fully staffed convenience store offering coffee, Danish, bagels, sandwiches, wraps and other good food ... more   less 

Additional Information about Hilton Long Island/Huntington

Address: 598 Broadhollow Rd, Melville, NY 11747-5002
Region: United States > New York > Long Island > Melville
Price Range: €137 - €200 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hilton Long Island/Huntington 3.5*
Number of rooms: 302
Reservation Options:
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Also Known As:
Hilton Long Island / Huntington Hotel Melville
Melville Hilton
Hilton Melville
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Long Island/Huntington staff and other travellers.
6 questions
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Questions? Get answers from Hilton Long Island/Huntington staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay someplace else”
 of 5 bubbles TotalSoccerFT, 8 Dec 2016 | Read review
“Avoid room 247--it faces the hall area of the meeting rooms.”
 of 5 bubbles LuvTurks-Caicos, 10 Oct 2016 | Read review
“5th floor is concierge/executive level”
 of 5 bubbles toma921, 22 Aug 2016 | Read review
“My experience was that it was a quiet hotel. The executive level has excellent amenities.”
 of 5 bubbles BTM148, 3 Aug 2016 | Read review
“Spend the extra money for the fifth floor (executive Floor,) especially if you appreciate a decent breakfast included”
 of 5 bubbles notnowwhen, 11 Jul 2016 | Read review
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