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Extended Stay America - Long Island - Melville

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Extended Stay America - Long Island - Melville
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120 Reviews from our TripAdvisor Community

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Showing 117: English reviews
Wilkes-Barre, Pennsylvania
Reviewed 12 February 2017 via mobile

I had a great experience with this hotel. The employees are very friendly. Ron and Joanne are very helpful and made my stay the best. This is a very clean facility. I felt comfortable and safe here. I definitely recommend this hotel if your in Long Island.

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Helpful?
Thank Stephen_the_man122
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you for writing such a wonderful review of our hotel and recommending us. We appreciate you highlighting our staff especially Ron and Joanne for the excellent service they offered. It’s also our pleasure knowing you had a comfortable stay and loved the cleanliness of our property. Thanks again, and we hope to welcome you back soon at Extended Stay...

Reviewed 6 February 2017 via mobile

Stayed here for business for a few days.The hotel itself was ok but definitely needs a deep cleaning through out. The only thing that saved my stay was the amazing guest service representative named Gunes. She was very helpful and always had a smile on her face and made me feel very welcoming. It definitely felt good coming here especially...

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1Thank Andrew S
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you for choosing Extended Stay America - Long Island – Melville during your business trip. It’s a pleasure knowing you had an overall nice stay and loved the excellent service provided by Gunes. I will surely share your wonderful comments with her for a job well-done. We appreciate your observation and hope to welcome you back soon. Sincerely, General...

A TripAdvisor Member
1 review
1 helpful vote
Reviewed 6 February 2017 via mobile

Im just gonna start off by saying ask for Gunes. Ill say it again, ask for Gunes. These people know who to hire. Gunes the front desk representative made my stay extremely comforting. She was very helpful throughout my stay. The hotel was a little dirty but i already expected that coming here. The breakfast can be improved by a...

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1Thank A TripAdvisor Member
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

It was our pleasure having you as our guest at Extended Stay America - Long Island – Melville. Thank you for highlighting Gunes for the excellent service she provides. She will be pleased to read her efforts are noticed and appreciated by our guests. We are delighted to know you loved your stay during your business trip and hope to...

Bethpage, New York
Reviewed 3 February 2017

Concerning my stay at this fine hotel, I must say it was one of the best I've had. The staff on board were quite helpful and ready to address whatever need I encountered, The manager of the hotel, Corinne, was one of the .most experienced and caring person I've met in my travels. She saw to it that my family...

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Thank celeragb
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

It is always a great day here at Extended Stay America - Long Island - Melville when we receive reviews such as yours! Our goal is to make your stay as comfortable as possible and to assist you with whatever you need, and we are grateful to hear your kind words. Thank you so much for letting others know that...

Bengaluru, India
Reviewed 23 January 2017

Had stayed for duration of nearly 40 days. They have kitchen facility which will help us to cook / heat food especially when you are there for month's time. They clean only once in 2 days. At times, we have to explicitly ask them to clean without asking they don't do it voluntarily. Would have loved to have the safe...

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1Thank ArjunUMenon
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you for being our guest and taking the time to review your long term experience at Extended Stay America - Long Island – Melville. We are glad you had an excellent stay and were impressed with your in-room amenities along with the kitchenette which was perfect for your needs. Thanks again for choosing our hotel, we look forward to...

BRATTLEBORO, VT
Reviewed 13 January 2017

Good sized rooms with full kitchen, but no pots/pans/dishes/glasses/silverware (you have to ask for them at the front desk). Breakfast is coffee, tea, oatmeal, granola bars and packaged muffins, but get there early before they run out. Same with the showers. A late shower means a cold one. Walls are paper thin. When you start hearing the showers and flushing...

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Thank ILOVERMONT4
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you for taking the time to evaluate your stay and for sharing your feedback. We are pleased you enjoyed your spacious room with a kitchenette. However, We are truly sorry for the problems you encountered with your suite. We are working to remedy the issues you mentioned so the next time your stay will be absolutely perfect. You are...

Reviewed 11 November 2016 via mobile

My house is under construction and I have to stay for a few days. As per usual I find the Management Staff (Corinne) to be Phenomenal in a time of extreme anxiety for me. Great job, Great staff, very warm, comfortable, and friendly atmosphere. 5 stars guys.

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1Thank Syd S
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you so much for your five- star feedback. We appreciate your wonderful comments and are happy to read we met all your expectations. We strive to exceed our guests' expectations and to make sure they have a relaxing experience, so reviews like yours make it all worthwhile. Thank you for taking the time to write a review about your...

Long Island, New York
Reviewed 22 October 2016

Simply called to find out if there were any rooms available for the night, a reservation was made without my permission and was told that if I could not cancel and if i didn't show up I will still be charged. The attitudes from that reservation agent, and after I tried calling customer service to complain about it was the...

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Thank trinibabe657
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you for taking the time to post a review. I was very disappointed to read about your experience with making a reservation and would like to offer my apologies for this inconvenience. These types of issues do not happen often, so I am investigating what went wrong in this instance. We hope you will consider staying with us, as...

Nassau County, NY
Reviewed 11 October 2016 via mobile

We booked this hotel because we mistakenly assumed being on the 110 corridor in the business area it would be ok. When we entered the lobby there were a couple of questionable people hanging out. The lobby was dirty, messy and smelled funny. We should have left at that point but we gave it a chance. The room smelled of...

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1Thank Rockies18
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you very much for your feedback. I apologize for not living up to our commitment to clean, fresh accommodations during your stay. I'm sorry to hear that you had some cleanliness issues in your guest suite. I am working with our housekeeping department to make sure all procedures are being followed so this does not happen again. I do...

Manila, Manila, Philippines
Reviewed 9 October 2016 via mobile

Rooms are clean. Has kitchen but no pots or spoon and fork. Simple breakfast consisting of instant oatmeal and coffee or tea. Spacious rooms and friendly front desk staff. Has 2 tables, full size ref in room, good hot water. Comments: no coffee in room or thermos.

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Helpful?
Thank John_Ong1114
00esa, General Manager at Extended Stay America - Long Island - Melville, responded to this review

Thank you for staying with us at Extended Stay America - Long Island – Melville. We are happy to read you enjoyed a pleasant stay with us and appreciate your comments about our accommodations, amenities and staff. Thank you for choosing our hotel, and we look forward to welcoming you back soon. Sincerely, General Manager

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Amenities

Highlights
  • Free Parking
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Multilingual Staff

Additional Information about Extended Stay America - Long Island - Melville

Address: 100 Spagnoli Rd, Melville, NY 11747-3502
Region: United States > New York > Long Island > Melville
Price Range: €103 - €188 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Extended Stay America - Long Island - Melville 2.5*
Number of rooms: 133
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Also Known As:
Extended Stay Melville
Melville Extended Stay
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Questions & Answers

Here's what travellers have asked, with answers from Extended Stay America - Long Island - Melville staff and other travellers.
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Questions? Get answers from Extended Stay America - Long Island - Melville staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles tinacarole, 21 Jun 2016 | Read review
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 of 5 bubbles jameskJ6338NI, 4 Jun 2016 | Read review
“There is no good room here...sorry!”
 of 5 bubbles debhale2012, 6 Mar 2016 | Read review
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5 of 5