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    Quality Inn

    10 W Orvis St, Massena, NY 13662-1815
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    8/10/2017 9/10/2017
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    US$94US$135
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    Traveller (9)
    Dining (3)
    Hotel & Grounds (33)
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    Overview
    • Excellent14%
    • Very good27%
    • Average22%
    • Poor18%
    • Terrible19%
    Travellers talk about
    Free Wifi
    Free Parking
    Breakfast included
    Hot Tub
    Non-Smoking Rooms
    Restaurant
    Room Service
    Family Rooms
    Bar/Lounge
    Fitness centre
    Pets Allowed
    Wheelchair Access
    Business Centre
    Dry Cleaning
    2.5 Star Hotel
    All hotel details
    Offers from Quality Inn
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    Rooms
    8 Oct9 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (98)
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    1 - 5 of 98 reviews

    Reviewed 28 July 2017

    Reservation for non-smoking room made well in advance. On arrival none available and only choice on smoking floor. Spent 7 days in this stench and request for move to correct non-smoking room never acknowledged. Consider other area's when in this part of New York. Ogdensburg...More

    Thank James F
    Hotel's Favourite
    Reviewed 12 April 2017

    I needed to visit a client in Massena but wanted to keep the budget under control. I opted for a very affordable super single room at Quality Inn on West Orvis St. The room had a comfortable bed that seemed more like a queen, a...More

    Thank RoadWarriorNH
    Response from QualityMassenaGM, General Manager at Quality InnResponded 17 April 2017

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience...More

    Reviewed 12 May 2017

    Hotel located in downtown area. Plenty of parking. Check-in not so good. No people person skills. Room cramped & VERY dusty. Had issues with the “free” wi-fi. No one at the front desk could help. They have a choice of free wi-fi & “Premium” wi-fi...More

    Thank Michael D
    Response from QualityMassenaGM, General Manager at Quality InnResponded 15 May 2017

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

    Reviewed 10 April 2017 via mobile

    I have now stayed here twice for extended periods (10 days), and have some caveats about staying here, though alternatives are few. First the good things. Breakfast is provided daily and is rather extensive, but similar to other chains with full breakfasts. The breakfast is...More

    Thank David C
    Reviewed 13 February 2017 via mobile

    I would not recommend this hotel if you have a choice. The walls and doors are all beat up and have holes in them. It reminded me of a college dorm with the smell of marijuana and stale cigarettes on the third floor. My room...More

    Thank John M
    Response from QualityMassenaGM, General Manager at Quality InnResponded 15 February 2017

    Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be...More

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    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Room Service
    • Dry Cleaning
    • Business Centre with Internet Access
    • Laundry Service
    • Banquet Room
    • Room amenities
    • Microwave
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Hot Tub
    Details
    • Price range
    • US$92 - US$147 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Smoking rooms available ,
    • Family Rooms
    • Number of rooms
    • 108
    • Reservation Options
    • TripAdvisor is proud to partner with Choice Hotels, Booking.com, Hotels.com, Expedia, Travelocity, Priceline, Orbitz, Cancelon, TripOnline SA, Hotwire and Cheap Tickets so you can book your Quality Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • St. Lawrence County >
    • Massena
    • Also Known As
    • Quality Hotel Massena ,
    • Quality Inn Massena ,
    • Massena Quality Inn
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    Traveller (9)
    Dining (3)
    Hotel & Grounds (33)
    Nearby
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    28.52 km away
     
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    Nearby Restaurants
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    Nearby Attractions
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    5.35 km away
    Massena Golf and Country Club
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    Massena Town Beach
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    Ask a question
    Questions & Answers
    Kathe47
    6 June 2015|
    Answer
    Response from QualityMassenaGM | Property representative |
    Depending on the type of room you are looking for the cost would be between $79.99-$119.99, plus 11% tax, for single or double occupancy. There are also suites in the upper floors at a higher cost. Be sure to call the hotel... More
    0
    Votes
    Room Tips
    "Look elsewhere"
    Read review
    "Pick another hotel."
    Read review
    "select the double bed room"
    Read review
    "The rooms on the front face the main street and the back has better views."
    Read review
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