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BEST WESTERN Plaza Hotel

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1,557 Reviews from our TripAdvisor Community

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Showing 802: English reviews
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Powell, Tennessee
Reviewed yesterday NEWvia mobile

Parking was the worst part of the experience. There are very limited spaces, we were lucky enough to get a spot on the street. Super easy walk to the F train, convenient to drive in to Manhattan as well. Breakfast wasn't the best, but the staff are hard-working and courteous. Sometimes the room smelled of smoke, which was odd and...

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Helpful?
Thank AmandaGoinsHill
Glastonbury, Connecticut
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017

I stayed there for two nights, I was a little skeptical when i booked this hotel but all turned out very well. The staff very friendly and polite (especially the lady at the night), the room big enough for NY standards, clean, nice big bed. The area is not that bad either.. 21st is a busy street. I was surprise...

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1Thank Antrikos13
About Hotel's Favourite Review
Bwplazalic33143, Front Desk Agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for such a wonderful review of your stay at our hotel. We are very pleased to know that we provided you with great customer service and your stay was a good one. We look forward to having you stay with again. Best regards, Stephanie Front Desk Agent

Reviewed 1 week ago

We stayed 4 nights in this hotel an we liked it very much. It was close to a metro station - only few minutes walking, which would take you to all main tourist attractions in the center city in about 20 to 30 minutes ride. The hotel was clean, friendly, and the room was comfortable. The breakfast was very good....

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1Thank Rami A
Bruxelles, Belgique
Reviewed 2 weeks ago

Room are clean and big enough for a stay in NYC. Friendly staff. Hotel nearby Metro F. Excellent breakfast to start the day. I meet Sultana who was always busy to refill donuts, bagels, coffee, .. and always ready to clean the table. really great staff.

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1Thank MagetFred75
Reviewed 2 weeks ago via mobile

This hotel is at a convenient location very close to the F line which takes you to tourist attractions. Quiet at night. Rooms are good, not too small and clean. Breakfast has many options but seating can be packed. Lobby smelled disgusting the first day but when we checked out it seems they cleaned it. Rooms were clean and did...

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1Thank Bushra T
Morgantown, West Virginia
Reviewed 2 weeks ago

Decided to go to NYC for the first time in December. It was absolutely amazing! This is your average hotel, with a decent breakfast, and a decent view. Nothing extraordinary, but I was very pleased! It is a very short walk to the subway and only took about 10 minutes to make it into the city. I will definitely stay...

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Thank dmurphh25
Hampshire, United Kingdom
Reviewed 4 weeks ago

Not what I expected, staff smoke cannabis in guest bedrooms before check in they also don't clean properly, fold up dirty towels to be re used don't change bedding. Close to subway, acceptable breakfast.

Review collected in partnership with Best Western
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Thank kay826
BestWesternHotels, Corporate at BEST WESTERN Plaza Hotel, responded to this review

We're sorry to hear that we did not exceed your expectations while you were with us. We have addressed this issue with our housekeeping team. Thank you for letting us know how we can improve.

Philadlphia, United States
Reviewed 18 February 2017

This was a very nice hotel. The price to stay there was reasonable. The service was excellent and the staff was warm, friendly, helpful, and professional. The room was clean and comfortable in all the ways that matter. The Wifi worked well. Breakfast was delicious and we were offered several hot and cold choices. We would stay here again.

Review collected in partnership with Best Western
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2Thank cherylmB9376FX
Buenos Aires
Reviewed 17 February 2017 via mobile

The hotel is nice. Bed comfortable, nice shower. The problem is that, next to the hotel, there is another equally tall building that block the view, and in order to see the city you have to lean out the window... Breakfast included is just ok, pretty basic, not even croissants or honey available. I guess it's OK, but that is...

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2Thank Sebaviajero
Winnipeg
Reviewed 14 February 2017

The staff at this hotel make the visit memorable from the evening staff headed by Stephanie to the night shift with funny man Robin to the staff manning the food area in the morning a big thank you. This hotel is situated with a Subway less than a block away easy access to Manhattan, good little East Indian restaurant as...

Review collected in partnership with Best Western
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2Thank Kevin D

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 

Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st St, Long Island City, NY 11101-6122
Region: United States > New York > Queens > Long Island City
Price Range: €135 - €211 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Despegar.com and Best Western so you can book your BEST WESTERN Plaza Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
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São Bernardo do Campo, São Paulo, Brazil

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for city view choose the left side of the hotel.”
 of 5 bubbles Antrikos13, 30 Jan 2017 | Read review
“Try to get a room on a high floor to avoid traffic noise”
 of 5 bubbles Gasperdupuy, 19 Jan 2017 | Read review
“Avoid rooms facing the street. They're a bit noisy at all times.”
 of 5 bubbles Frank327, 18 Jan 2017 | Read review
“Do not skip the breakfast, it's simply great, and included with the price.”
 of 5 bubbles Daffy_688, 26 Dec 2016 | Read review
“A suite is slightly larger and has a sofa too.”
 of 5 bubbles 317lindseyj, 18 Dec 2016 | Read review
5 of 5