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BEST WESTERN Plaza Hotel

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1,504 Reviews from our TripAdvisor Community

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Showing 783: English reviews
Perth, Australia
Reviewed yesterday NEW

Our stay started off very well with the friendly service from the reception agent. I don't remember his name but it was a guy with Eastern Europe background. He even went outside to reserve a parking spot for us while we drive round the corner. Kudos to him. We had 2 rooms (A king and a double-twin) and all 3...

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Helpful?
Thank Frank327
Stirling, United Kingdom
Reviewed yesterday NEW

We had a friendly welcome from reception staff and our room was comfortable and the buffet breakfast was above average with plenty of choice. However we did encounter a few problems. On one occasion our room was left with the door open while we were out all day, and the safe deposit box had a faulty lock which had to...

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Thank Michael191266
Reviewed 3 days ago NEWvia mobile

Have booked our stay here for 6 nights for NYE 2017 in New York City as it's close to the airport and subway. It was the worst decision ever made---we're given a room with occupants on it(scary!), the receptionists were not even sorry about it. They have given us another room --the room needs a face lift, the carpet is...

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Thank lizflygoals
Sarıyer, Istanbul, Turkey
Reviewed 2 weeks ago

We spent the last night of our holiday in NY city at this hotel, and we preferred this hotel because of its proximity to the airport since we had to return our rental car early next morning. We thought it was a good idea but it turned out to be the opposite. There was a constant pumping noise in the...

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Helpful?
Thank Semin D
BestWesternHotels, Corporate at BEST WESTERN Plaza Hotel, responded to this review

We are sorry to hear about the issues during your experience. We have reached out to the hotel to ensure that these issues are taken care of. We appreciate your feedback and hope that you will give us another chance. - Best Western Hotels & Resorts

raleigh, United States
Reviewed 3 weeks ago

We enjoyed our stay at this hotel.it is nice clean hotel in prime location.It is very close to subway.It is nice that it has paid parking in facility. very easy to commute.hotel staffs are also very helpful.

Review collected in partnership with Best Western
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Thank Krishna M
Caracas, Venezuela
Reviewed 3 weeks ago via mobile

Overall the stay was perfect. No issue with the neighborhood at hall, walking distance to subway. The from desk staff was helpful and cordial. Housekeeping staff, specially Mr Valentin was more than helpful with us, he went above and beyond in accommodating us. Definitely would come back to this hotel.

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Thank luisjoset
Kensington, Maryland
Reviewed 3 weeks ago

I loved staying here! Even though the WiFi access was unavailable, the hotel made it up with a super comfortable room, extra blankets and a superb breakfast. Since i came to the hotel so tired after a whole day of walking around Manhattan in the bitter cold i did not stay awake too long so i did not mind the...

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1Thank Ricardo O
Gatlinburg, Tennessee
Reviewed 3 weeks ago

I am very happyyy with everything. Friendly great I am coming back. Their breakfast rocks! It's so good to start the day there. I had the best view out of my bed in a room with cityview upper levels- make sure u book this specific category. The room was quite and so u can relax from the city

Review collected in partnership with Best Western
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2Thank Deckdivacologne
Reviewed 3 weeks ago

After a long, arduous flight this hotel was a welcome relief. Greeted by the friendliest desk clerk ever. As a 78 year old woman travelling alone, Stephanie was a ray of sunshine. She was cheerful and very helpful. My room was 507 with the best view! Clean, good bed, and lots of pillows. I appreciated the people staffing the breakfast...

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Helpful?
2Thank Anita P
Bwplazalic33143, Front Desk Agent at BEST WESTERN Plaza Hotel, responded to this review

Dear Guest, Thank you for such a wonderful review of Best Western Plaza Hotel and the staff. We are very pleased to know that we provided you with excellent customer service and an exceptional hotel stay experience. We hope you will come visit us again at your earliest convenience. Best regards, Stephanie Front Desk Agent

Stirling, United Kingdom
Reviewed 4 weeks ago

This is a 'no frills' budget hotel but the Reception staff are helpful, the rooms are comfortable and the buffet breakfast offers plenty of choice and did not run out of options over our five day stay. There were a few service issues: our door was left open one day after cleaning, and when the safe-box mechanism failed the initial...

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2Thank Mike191266

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Breakfast included
  • Laundry Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Welcome to the BEST WESTERN Plaza Hotel, where guests will find friendly customer service and superior accommodations at an affordable price. Located just five minutes from public transportation to Manhattan this Long Island City hotel features well-appointed guest rooms with cable satellite television and free wireless high-speed Internet access. The Friendly staff at the BEST WESTERN Plaza Hotel is ready to ensure a memorable stay in Long Island ... more   less 

Additional Information about BEST WESTERN Plaza Hotel

Address: 3934 21st St, Long Island City, NY 11101-6122
Region: United States > New York > Queens > Long Island City
Price Range: €80 - €205 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Plaza Hotel 2.5*
Number of rooms: 121
Reservation Options:
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Also Known As:
BEST WESTERN Plaza Hotel Long Island City, New York
Hotel Style:
#7 Romantic Hotel in Long Island City
#9 Family Hotel in Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Plaza Hotel staff and other travellers.
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São Bernardo do Campo, São Paulo, Brazil

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Avoid rooms facing the street. They're a bit noisy at all times.”
 of 5 bubbles Frank327, 18 Jan 2017 | Read review
“Do not skip the breakfast, it's simply great, and included with the price.”
 of 5 bubbles Daffy_688, 26 Dec 2016 | Read review
“A suite is slightly larger and has a sofa too.”
 of 5 bubbles 317lindseyj, 18 Dec 2016 | Read review
“I have only been in one room at this hotel, but I'd suggest a room more centre, on any level, just so that you have a good wifi connection.”
 of 5 bubbles 845andreao, 27 Nov 2016 | Read review
“Rooms on the street side are noise.”
 of 5 bubbles Wait888, 14 Nov 2016 | Read review
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