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County Inn and Suites Long Island City

1,884 reviews
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Traveller (631)
Room & Suite (365)
Dining (30)
Overview
  • Excellent16%
  • Very good43%
  • Average22%
  • Poor9%
  • Terrible10%
Travellers talk about
“gas station”(62 reviews)
“bagels”(96 reviews)
“times square”(86 reviews)
Free Wifi
Breakfast included
Air Conditioning
Non-Smoking Hotel
Suites
Fitness centre
Wheelchair Access
2.5 Star Hotel
All hotel details
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Rooms
4 Feb5 Feb
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,884)Write a Review
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1,126 results
Traveller rating
176
369
265
146
170
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176
369
265
146
170
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1 - 5 of 1,126 reviews
Reviewed 3 days ago

On the first morning woke up covered in bites that were from bed bugs - we advised reception of the issue and were told a manager would be in contact with us, and the sheets would be changed that night. We left a tag on...More

1  Thank Liam C
Response from Brandy C, Guest Relations Manager at County Inn and Suites Long Island CityResponded yesterday

Liam C, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. The room was thoroughly inspected the next morning and no bed bugs were found and also the room was rented out, with no further complaints. I...More

Reviewed 3 weeks ago via mobile

If I could give negative stars I would. $600 for two nights at this hotel was NOT worth it and over priced. We went through 6 room keys and NOT ONE worked. THE PICTURES ON THIS SITE DO NOT LOOK ANYTHING LIKE THE ROOM YOU...More

Thank Tamasha Y
Response from Brandy C, Guest Relations Manager at County Inn and Suites Long Island CityResponded 3 weeks ago

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our bed and room. Your voice is so important to us and we hope you'll return so that we may have the opportunity to provide you with a five...More

Reviewed 3 weeks ago

My partner and I stayed there for one night and by the time we got to bed it was in my head that I would rate it 3 out of 5, by waking up that dropped to 1. When we arrived the entrance had a...More

Thank Ross S
Response from Brandy C, Guest Relations Manager at County Inn and Suites Long Island CityResponded 3 weeks ago

Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our bed and rate. On behalf of our entire staff, we thank you for choosing to stay with us and we hope you will...More

Reviewed 4 weeks ago via mobile

The location is really good; you can easily get to Manhattan with subway, it's safe in there and a grocerystore nearby. The staff is also friendly. But the rooms are a bit outdated, either too cold or too hot, heating makes a huge noise, the...More

Thank Henna H
Response from Brandy C, Guest Relations Manager at County Inn and Suites Long Island CityResponded 4 weeks ago

We appreciate the time you've taken to rate your stay. Thank you for your feedback regarding our staff and location. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow...More

Reviewed 18 December 2017 via mobile

Worst hotel ever. Someone from Carlson should seriously consider taking the franchise away as this hotel only adds insult to the brand. The team that works there are rude pay no attention to guests, talk on mobiles instead of being attentive to guests that are...More

1  Thank peterkM5078YI
Response from Tina M, Guest Relations Manager at County Inn and Suites Long Island CityResponded 4 weeks ago

Peter K, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. It is distressing to hear that you encountered a number of issues with our housekeeping and guest services and I want you to know that we...More

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About
Amenities
Top amenities
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Breakfast included
Room amenities
Air Conditioning
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Details
Price range
US$77 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$77 - US$185 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (631)
Room & Suite (365)
Dining (30)
Hotel & Grounds (341)
Bathroom (52)
Questions & Answers
Ask a question
Alonso G
10 January 2018|
AnswerShow all 3 answers
Response from Jennifer V | Reviewed this property |
We were in the hotel in November 2017 - fabulous hotel !!!
1
Vote
flipper32
8 August 2017|
AnswerShow all 9 answers
Response from mamta t | Reviewed this property |
No, its not card operated. You can go on any of the floors
0
Votes
googees
9 June 2017|
AnswerShow all 8 answers
Response from Joanieb13 | Reviewed this property |
Hi there, I remember a small fridge and a microwave but I don't recall if there was a safe. We were only there 1 night. The area seemed fine to walk around. We went next door to the little market and got some snacks as we... More
1
Vote
Room Tips
"Dont sleep on the beds sleep in the bath to avoid bed bug bites."
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"Ask for higher level rooms if available as Crescent Road can be very busy."
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"Top floor, city view"
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"upper floors are the best and have the best views (don't take ground floor next to elevator)"
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