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Country Inn & Suites By Carlson, New York City in Queens

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Country Inn & Suites By Carlson, New York City in Queens
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1,667 Reviews from our TripAdvisor Community

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Showing 981: English reviews
Bucuresti, Bucuresti, Romania
Reviewed yesterday NEWvia mobile

We visited NY for Christmas & New Year Eve, which is the most expensive time of the year I think!! So we chose not to stay in Manhattan and keep the rest of the money for shopping! It really worth it, because Country Inn is so close to Manhattan that you think you stay there! We even had a view...

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Helpful?
Thank Patricia N
Atlanta, Georgia
Reviewed 5 days ago NEW

We stayed here on a family overnight to NYC. The room was a normal size for a NYC hotel (smallish), but we were still able to fit a pack n' play crib in there. The crib was actually brought up by the staff about 5 minutes after we arrived in the room, by an extremely friendly associate. When I called...

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Helpful?
Thank Don K
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Don K, Thank you so much for your compliments, rating and review of our high housekeeping and hospitality standards. Your comments on how we can further improve upon the guest experience are also very helpful to us. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels...

Toronto, Canada
Reviewed 1 week ago

Room: Queen, non smoker Clean, bathroom was nice, spacious and comfortable. I stayed here for one night and had no issues with the room itself. Bathroom was nice, clean and looked like it was newly upgraded. Check-in was okay and fast but could've been better, the person checking us in disappeared as soon as we stepped away which was unfortunate...

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Helpful?
1Thank Farheen S
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Farheen S, Thank you for your review, your feedback and your comments regarding your stay. I do apologize for the problem our staff has caused you. We look forward for a general orientation soon so we can better our services to our customers. We also promise to resolve the problem you are addressing. Thank you very much for staying...

Atlanta, Georgia
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank cesarcH3056IB
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Mississauga, Canada
Reviewed 2 weeks ago

It's very close to the subway (5 minutes walk). Provide breakfast but the food is not rich choicesble as I expected. The service was good, but the tower is not clean. Specially the view of Manhattan is beautiful and the fireworks could be seen from distances.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank yinonghu
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear yinonghu, Thank you for sharing this experience with us. We strive to give you a great experience, and I am pleased to learn that we were able to meet your expectations in many ways; though I regret to hear that you weren't thoroughly impressed with our breakfast options. We are glad you found our location to be convenient, and...

Virginia Beach, Virginia
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank zobaerabe
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Bowie, Maryland
Reviewed 3 weeks ago

I've stayed in many hotels, but the Country Inn & Suites in LIC, Queens, was the worst I've seen yet. If you are thinking about staying there, "Don't." I viewed two rooms the first had a hole in the sham, ripped shower curtains, and mold on the ceiling. The second room had mold as well, so I cancelled my reservation....

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Helpful?
1Thank lady21x
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear lady21x, I am terribly sorry to hear of your disappointment with our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Know that your voice is important to us and that we are working hard to address these issues and improve upon the guest experience. I hope that you will...

Somerset, United States
Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank 885mdh
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Salt Lake City, Utah
Reviewed 3 weeks ago via mobile

Cockroaches crawling around in the food area not so cool. Just glad this was on points. Breakfast I worried about eating some of the items that were not packaged. I would find somewhere else but convenient for metro, but imagine most hotels in ny are.

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Helpful?
Thank Jyi5
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Jyi5, Thank you so much for bringing this matter to our attention. I want to assure you that we respond promptly to pest alerts with expert extermination services and also treat to deter pests on a regular scheduled basis. Your observations are well noted and we will find a solution to this issue so we can offer you or...

Reviewed 3 weeks ago via mobile

This is the worst place i have ever stayed. The room have mould on the ceiling and when i addresed the issue with the front staff they seemed uninterested and rude. I posed to them that is was a health risk you are putting people in all they could say was do you want to stay here or not. Then...

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Helpful?
2Thank Will M
Chetan P, Guest Relations Manager at Country Inn & Suites By Carlson, New York City in Queens, responded to this review

Dear Will M, Thank you for sharing your experience, and I am so sorry to learn that we failed to meet your expectations of quality service and accommodations. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included

Additional Information about Country Inn & Suites By Carlson, New York City in Queens

Address: 40-34 Crescent Street, Long Island City, NY 11101-3804
Region: United States > New York > Queens > Long Island City
Price Range: €87 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Country Inn & Suites By Carlson, New York City in Queens 3*
Number of rooms: 133
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Also Known As:
Country Inn & Suites Nyc In Queens Hotel Long Island City
Country Inn And Suites Nyc In Queens
Country Inn & Suites By Carlson, New York City In Queens Long Island City
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, New York City in Queens staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, New York City in Queens staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“front desk people have poor bedside manners- beware!”
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 of 5 bubbles sundevilsinrb, 13 Dec 2016 | Read review
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