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    Best Western Plus Lockport Hotel

    515 S Transit St, Lockport, NY 14094-5911
    +1 855-591-3810
    Hotel website
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    3/12/2017 4/12/2017
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    US$77
    US$77
    US$77
    Traveller (56)
    Room & Suite (13)
    Dining (10)
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    Four Points by Sheraton Niagara Falls
    719 reviews
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    Overview
    • Excellent46%
    • Very good29%
    • Average16%
    • Poor5%
    • Terrible4%
    Travellers talk about
    “pancakes” (14 reviews)
    “front desk” (33 reviews)
    “niagara falls” (24 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Non-Smoking Hotel
    Family Rooms
    Fitness centre
    2.5 Star Hotel
    All hotel details
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    Falls Motel
    139 reviews
    #26 of 52 hotels in Niagara Falls
     
    Lockport Inn and Suites
    229 reviews
    #2 of 4 hotels in Lockport
     
    Hampton Inn Lockport - Buffalo
    138 reviews
    #1 of 4 hotels in Lockport
     
    Four Points by Sheraton Niagara Falls
    719 reviews
    #13 of 52 hotels in Niagara Falls
     
    Rooms
    3 Dec4 Dec
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a Review
    Reviews (261)
    There are newer reviews for Best Western Plus Lockport Hotel
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    61 - 65 of 257 reviews

    Reviewed 17 October 2016

    I like the breakfast area in this hotel because there are lots of tables around and very easy to get a seat, the breakfast items are good, and the hostess in the breakfast is very friendly and helpful. The rooms are clean, beds are comfortable,...More

    Review collected in partnership with Best Western
    Thank Billy12345Toronto
    Response from David E, General Manager at Best Western Plus Lockport HotelResponded 20 October 2016

    Thank you for providing feedback of your great stay at the Best Western Plus Lockport Hotel recently. I appreciate that you took such detailed time to identify the positive options that the Breakfast area offered. Also, knowing that your room was clean & comfortable, and...More

    Reviewed 13 October 2016

    Stayed here with my husband and kids on our way to Niagara Falls. The woman who checked us in was pleasant. We stayed on the first floor. The hallways were quite dark. The room was a standard room, but not as clean as I would...More

    Thank JJ D
    Reviewed 3 October 2016

    Having stayed at other Best Western properties with good experiences we choose this property because of its advertised value and close proximity to our destination, Niagara, Falls. We were not pleased with the stained carpet and lack of cleanliness ( vacuuming, unclean windows ) in...More

    Review collected in partnership with Best Western
    Thank William D
    Reviewed 28 September 2016

    Mismanagement is the biggest problem along with broken equipment in the gym and issues with billing. The staff at the entrance don't know what they're doing or the hotel manager. The cleaning staff are very nice, but they don't clean until 7pm when you're back...More

    Review collected in partnership with Best Western
    Thank Sherry M
    Response from David E, General Manager at Best Western Plus Lockport HotelResponded 29 September 2016

    Thank you for reviewing my Best Western Plus Lockport Hotel during your recent trip into Lockport. I apologize that your opinion of our staffing levels & management style did not meet your expectations, yet feel the importance of knowing our departments work well together and...More

    Reviewed 26 September 2016

    staff were great and room was comfortable.would stay again.location was a bit further than I would of liked but in the end it was fine.coffee was good and it was nice to receive a usa newspaper to read.clean propertyMore

    Review collected in partnership with Best Western
    Thank W7579SNerics
    Response from David E, General Manager at Best Western Plus Lockport HotelResponded 28 September 2016

    I am very appreciative of the time you took to stay & review my Best Western Plus Lockport Hotel. I am pleased to know your stay was clean, comfortable & you experienced great customer service. My staff & I strive to make every stay a...More

    Falls Motel
    139 reviews
    #26 of 52 hotels in Niagara Falls
     
    Lockport Inn and Suites
    229 reviews
    #2 of 4 hotels in Lockport
     
    Hampton Inn Lockport - Buffalo
    138 reviews
    #1 of 4 hotels in Lockport
     
    Four Points by Sheraton Niagara Falls
    719 reviews
    #13 of 52 hotels in Niagara Falls
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Banquet Room
    • Multilingual Staff
    • Self-Serve Laundry
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Indoor pool
    Details
    • Price range
    • US$72 - US$90 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 95
    • Reservation Options
    • TripAdvisor is proud to partner with Best Western, Priceline, Expedia, Travelocity, Hotels.com, Cancelon, TripOnline SA, Hotwire, Orbitz, getaroom.com, HotelQuickly and Cheap Tickets so you can book your Best Western Plus Lockport Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Lockport
    • Also Known As
    • Holiday Inn Lockport Hotel Lockport ,
    • Lockport Holiday Inn
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    Traveller (56)
    Room & Suite (13)
    Dining (10)
    Pool & Beach (3)
    Hotel & Grounds (28)
    Bathroom (8)
    Family and Play Areas (2)
    Business Centre & Event Rooms (1)
    Nearby
    Hampton Inn Lockport - Buffalo
    138 reviews
    2.59 km away
     
    Lockport Inn and Suites
    229 reviews
    .56 km away
     
    Nearby Restaurants
    Aguacates Authentic Mexican Restaurant
    88 reviews
    .32 km away
    Kalamata Family Restaurant
    100 reviews
    .41 km away
    Steak Stone and Sushi Bar and Grill
    80 reviews
    .93 km away
    Sunny's Family Drive-In Restaurant
    30 reviews
    1.00 km away
    Nearby Attractions
    Lockport Cave and Underground Boat Ride
    328 reviews
    2.16 km away
    The Erie Canal Discovery Center
    38 reviews
    2.01 km away
    Flight of Five Winery
    36 reviews
    2.04 km away
    Upside Down Railroad Bridge
    41 reviews
    1.20 km away
    Ask a question
    Questions & Answers
    Alisha L
    23 December 2016|
    Answer
    Response from David E | Property representative |
    Good Morning & Happy Holidays! The Best Western Plus Lockport Hotel does offer a tremendous complimentary Hot Breakfast Buffet daily from 6a-930a. Unfortunately my hotel does not have Jacuzzi rooms or a Hot Tub. We have a... More
    1
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    Room Tips
    "Try to stay away from rooms that are next to the main lobby."
    Read review
    "Stay away from the downstairs wing that includes rooms 120-132---noisy and doors slam constantly!"
    Read review
    "Ask not to have a view of a brick wall, if it matters to you."
    Read review
    "I like the first floor but there are entrances everywhere, All roads lead to..."
    Read review
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