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Residence Inn Albany Airport

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Residence Inn Albany Airport
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154 Reviews from our TripAdvisor Community

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There are newer reviews for Residence Inn Albany Airport
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Showing 151: English reviews
San Antonio, Texas
Reviewed 1 October 2016

We stay here every time we travel through Albany. The suites are most spacious.....always clean....staff friendly....excellent breakfast. Our room last evening had been updated, which was about time. Also great location for shuttle to the airport. The main objection is if traveling with a pet....$100/stay is over the top.

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Helpful?
1Thank David M
Dunstable, MA
Reviewed 19 September 2016

This hotel needs an overhaul. It was a very warm, humid day and the air conditioning didn't work. When I called the front desk, they said that the condenser may be frozen, so they asked me to shut off the AC for an hour and turn it back on. I turned it back on after an hour and set the...

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Helpful?
2Thank Mark S
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our property. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the maintenance issues you experienced during your stay. We have shared your feedback...

athens
Reviewed 12 September 2016 via mobile

Really nice and clean apartment complex style hotel. Especially nice if you have a flight early considering the airport is right up the road. Breakfast is in the main building and is good but I'd imagine it's a pain when winter comes. I'd also avoid this hotel if you have trouble getting up and down stairs with it being complex...

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Helpful?
Thank STulachanh
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to post a review sharing your recent experience at our property. I am delighted that you enjoyed our location and "apartment complex" feel. If your travels bring you back our way you are welcome to request a room close to the main building and/or on a lower level; we want to do...

Glen Ridge, New Jersey
Reviewed 5 September 2016

Our first room had ants crawling on the nightstand, so we were moved to another unit. The condition was so not on par for a Marriott. Here's what we noticed: the desk clerk was not very friendly, there were numerous cigarette butts littering the rocks outside the unit, the door saddle was missing screws so it was loose and noisy,...

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1Thank MommaAndPoppa
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know about the disappointment you experienced at our property. Your feedback is vital to our continued improvement and has been shared with the appropriate personnel to ensure these matters are corrected moving forward. Feel free to contact me directly if you would like to further discuss. Thank you, Carrie...

Washington DC, District of Columbia
Reviewed 22 August 2016

Average at best for a Marriott property. The sink looked as if it overflowed and then not been cleaned. We were assured by the front desk staff that it would be cleaned while we were out for the day. Well, it was not. Also our keys stopped working and the front desk seemed annoyed to have to reprogram them. Not...

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Helpful?
Thank Michael L
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Please accept my apologies for your recent experience at our property. Your feedback is important for our continued improvement and is greatly appreciated. Feel free to contact me directly prior to your next stay so I can ensure a better experience for you. We look forward to having you as our guest again. Thank you, Carrie F. General...

Reviewed 6 August 2016 via mobile

Very clean suites. Nice size kitchen in suite with moderate size bathroom and large tv. Small fitness center, pool, hot tube, basketball/tennis court. Good for a long stay. There is free WiFi, but if you want high speed it is $5 per day.

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1Thank Robert F
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to share your recent experience at our property. We are delighted that you were able to enjoy our large suite and expansive outdoor areas. I look forward to sharing your comments with our housekeeping team as well as our entire staff. We look forward to having the opportunity to have you as...

Boston, Massachusetts
Reviewed 3 August 2016 via mobile

I stayed here with my family for our yearly trip to Saratoga. We always try to stay away from the Saratoga area, so that we can get suite like hotels where we can stay together. This year we chose this Residence Inn and we really enjoyed it. I've seen reports of the grounds being unkept, from the 3 days we...

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2Thank BrittyBearBoston2
Bainbridge Island, WA
Reviewed 30 July 2016

I chose this hotel because I needed to be close to the airport and it couldn't have been more convenient. So kudos for that. Also, kudos for free parking. Though we had a car, know that they have a free airport shuttle. The place though appears a little rundown - both the property and rooms. Our room (loft bedroom) was...

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1Thank Vicky058
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay with us. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service....

Hudson River Valley, New York
Reviewed 30 July 2016

Stayed here for a quick overnight visit. The hotel is set up apartment style with each distinct building assigned a number. Breakfast was served in the same building as check in/out. For those with difficulty walking, I would recommend driving over to the main building for breakfast if you are placed in one of the buildings further away. Also there...

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Helpful?
1Thank jmbc04
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to let us know about your recent stay at our property. We are delighted that you were able to enjoy your stay with us. Please accept my apologies for the inconveniences you experienced with the internet service. In the future please feel free to contact tech support; they are quick to respond...

Syracuse, New York, United States
Reviewed 25 July 2016 via mobile

My wife and I are big fans of Residence Inns. This one wasn't bad but was not up to the normal standards we have experienced in others in this chain. First the good. The staff was very nice, the bed was comfortable and the breakfast Was very good. Now the not so good. The room was dated and could have...

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Helpful?
1Thank Brian D
AlbanyResidence, General Manager at Residence Inn Albany Airport, responded to this review

Dear Guest, Thank you for taking the time to post a review letting us know about your recent stay at our property. As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
  • Tennis Court
Room types
  • Suites
  • Kitchenette
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Breakfast Available
Official Description (provided by the hotel)
At Residence Inn Albany Airport, we have perfected the extended-stay experience by combining all of the comforts of home with our passion for making every guest feel welcome. Our spacious suites offer separate living/sleeping areas, plenty of space for relaxing, entertaining or meetings and a fully equipped kitchen with refrigerator, microwave and everything you'll need to cook. Start your day with our complimentary breakfast buffet and join us Monday thru Wednesday for the RIMix. Light snacks will be served along with complimentary beer, wine & soda. Take advantage of our seasonal outdoor pool, heated spa and Sport Court. Centrally located to Albany, Schenectady, Troy and Saratoga Springs. Get FREE high-speed Internet access at this Residence Inn. Whether traveling for business or pleasure, our friendly staff takes pride in providing you a home away from home! ... more   less 

Additional Information about Residence Inn Albany Airport

Address: 1 Residence Inn Drive, Latham, NY 12110-1012
Region: United States > New York > Latham
Price Range: €115 - €192 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Residence Inn Albany Airport 3*
Number of rooms: 112
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Also Known As:
Residence Inn Albany Airport Hotel Latham
Residence Inn Latham
Latham Residence Inn
Hotel Style:
#5 Business Hotel in Latham
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Questions & Answers

Here's what travellers have asked, with answers from Residence Inn Albany Airport staff and other travellers.
2 questions
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Questions? Get answers from Residence Inn Albany Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Near main building”
 of 5 bubbles joyv287, 1 Jan 2017 | Read review
“I only know the one I stayed in on the 5th floor facing the parking lot was fine.”
 of 5 bubbles 808peterd, 25 Nov 2016 | Read review
“Ask to check out your room BEFORE you move into it.”
 of 5 bubbles acrobat89, 3 Nov 2016 | Read review
“1st floor is better as there are no elevators.”
 of 5 bubbles J250OPdavidm, 1 Oct 2016 | Read review
“No elevators so request lower room if you cannot go up steep steps.”
 of 5 bubbles jmbc04, 30 Jul 2016 | Read review
5 of 5