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Residence Inn Albany Airport

174 reviews
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Traveller (62)
Room & Suite (55)
Dining (4)
Overview
  • Excellent34%
  • Very good38%
  • Average13%
  • Poor9%
  • Terrible6%
Travellers talk about
“full kitchen”(17 reviews)
“murphy bed”(6 reviews)
“loft suite”(5 reviews)
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Free Airport Transportation
3.0 Star Hotel
All hotel details
Offers from Residence Inn Albany Airport
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (174)Write a Review
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11 - 15 of 171 reviews
Reviewed 10 September 2017 via mobile

After staying two nights in this hotel, I have vowed never to stay in a Residence Inn again. We had a bottom two queen suite. When we entered there were mosquitos in the room. The room was filthy from the top of the tables to...More

Thank 18Jc81
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 12 September 2017

Dear Guest, As the cleanliness of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping team in an effort to improve our service. Upholding...More

Reviewed 9 September 2017

Hotel Lobby has been renovated. However, their rooms have not. Rooms need a major facelift. I was very surprised as well to see rodent traps in the closet as well as roach baits. The carpeting had spots all over and the kitchenette floor was sticky....More

Thank boobookitkat
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 11 September 2017

Dear Guest, Please accept our apologies for any inconveniences you experienced at our property. As a property with exterior entrances we do have to be proactive and treat for pests so we do not have problems, which I assure you we do not. We sincerely...More

Reviewed 2 September 2017 via mobile

But I stayed here for one evening. I had stayed here for several extended stays before. I don't think they've updated a thing. It's on the verge of getting a little shabby. Generally clean, has a pool, and the other thing is you expect from...More

Thank Jim V
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 4 September 2017

Dear Guest, Thank you for taking the time to share your recent experience at our property. We renovate as per Marriott standards and do our best to keep up in between complete renovations. Our lobby was completed in 2017 and we will be renovating our...More

Reviewed 1 September 2017 via mobile

Clean, Staff is friendly and quiet I had one problem Staff entered my room without knocking the first morning (8am) but there was a mix up on their end but it was quietly and quickly resolved. They apologized and the rest of my stay was...More

Thank Ann G
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 4 September 2017

Dear Guest, Thank you for your patience and understanding with our mix up. I am delighted that my staff was able to get everything worked out so you were able to enjoy the rest of your stay with us. We look forward to having you...More

Reviewed 3 August 2017 via mobile

After refusing to stay at the disgusting Towneplace Suites Albany University this was a last minute booking. We were thrilled with what we found. The hotel is a collection of 'villas' centred around a grassed area, basketball court and pool. It is very well maintained...More

Thank libdem
Response from AlbanyResidence, General Manager at Residence Inn Albany AirportResponded 17 August 2017

Dear Guest, While I am sorry to hear about your negative experience at another hotel I am delighted to hear that you found your way to our property. I am glad you were able to enjoy our gorgeous outdoor spaces as well as our Residence...More

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About
Amenities
Top amenities
Free Parking
Pool
Free High Speed Internet ( WiFi )
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Laundry Service
Self-Serve Laundry
Shuttle Bus Service
Airport Transportation
Dry Cleaning
Multilingual Staff
Breakfast Available
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Tennis Court
Outdoor pool
Details
Price range
US$130 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Latham
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$130 - US$204 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Latham
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (62)
Room & Suite (55)
Dining (4)
Questions & Answers
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Betty M
5 September 2016|
Answer
Response from dmo1111111 | Reviewed this property |
They have free shuttle. The airport is 5mins away
0
Votes
Room Tips
"These are individual buildings with no elevators and exterior entrances and you must walk outside to the..."
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"2nd floor rooms can be hard with large suitcases due to somewhat narrow staircases."
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"If you see the stain on the rug....as for another room. Especially don't get one on the same floor."
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"Stay away from two level penthouse suites."
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