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I travel almost every weekend and lately I have been staying at IHG hotels and enjoy the consistency and quality. This hotel was a lot cheaper than others in the area and had available rooms when other places close by were booked. I always check...More
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LathamResponded 6 days ago
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm pleased to have you as our guest. On the other hand, I'm so sorry for the unexpected experience you had with the service and...More
Holiday inn express has exceptional service and we were greeted with smiles and a hearty welcome at every corner, made out meeting very warm and welcoming! Shane was our persona Liason for our event. Thanks for all the effort!
Management response:Responded 29 January 2018
Thank you for choosing our location for your event. We are so happy to see that you enjoyed your stay, your event and our staff. We hope to see you again in the future.
My wife and I stopped here for a night's rest on a trip through Latham, NY. The price was reasonable and the location was very good with easy access from the highways. The hotel had a new, clean, and modern look to it. Although we...More
Stained and torn carpeting, broken noisy A/C, worst breakfast ever, cold spa.
Wouldn't change room when notified A/C broken and no one ever showed up to repair as promised.
You'll be glad you stayed anywhere else.
This is a very nice hotel. Beds were comfortable room was large and very clean. Friendly staff and had a nice outside area to enjoy a drink. Also offered free breakfast Very convenient to highway. A nice touch was flavored cold water and cookies
Response from yellowpacecar7 | Reviewed this property |
I don't want to 'knock' this hotel, but I do agree, there's other hotels in the area that are probably nicer. Although, August is track season(if that's why you are coming to the area...) and, prices will be significantly... More
I don't want to 'knock' this hotel, but I do agree, there's other hotels in the area that are probably nicer. Although, August is track season(if that's why you are coming to the area...) and, prices will be significantly higher probably everywhere, compared to other times of the year. You should check around.