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All reviews on tap front desk platinum member breakfast room an upgrade albany area the hotel is clean albany airport king suite bed was very comfortable yogurt hie stephanie highway conference college
The hotel has an attractive exterior and the initial check-in experience is welcoming.However there were both pros and cons experienced before we got to the next day's AM breakfast and check-out.
Pro: the staff is warm, friendly and professional but it seems to be short...More
Date of stay: December 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LathamResponded 2 weeks ago
Thank you for your recent stay and for taking the time to write us a review. I appreciate the feedback that we receive, whether positive and negative to ensure we provide the best level of service and facilities that we can give to...More
First of all the staff member (I believe her name was Barbara) who greeted us was extremely pleasant and nice. There was a nice fire place on and Christmas decorations up and we thought it was a good start. Like others, I was not greeted...More
Date of stay: November 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LathamResponded 6 December 2018
Thanks for choosing Holiday Inn Express Hotel & Suites Latham for your lodging needs and for leaving us feedback.
First of all, I appreciate you for being one of our loyal IHG Rewards Platinum Elite members. Sorry to know that the cleanliness of...More
I travel almost every weekend and lately I have been staying at IHG hotels and enjoy the consistency and quality. This hotel was a lot cheaper than others in the area and had available rooms when other places close by were booked. I always check...More
Date of stay: October 2018
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites LathamResponded 12 November 2018
My name is Anthony and I thank you for your recent stay with us and reviewing our property. I'm pleased to have you as our guest. On the other hand, I'm so sorry for the unexpected experience you had with the service and...More
My wife and I stopped here for a night's rest on a trip through Latham, NY. The price was reasonable and the location was very good with easy access from the highways. The hotel had a new, clean, and modern look to it. Although we...More
Stained and torn carpeting, broken noisy A/C, worst breakfast ever, cold spa.
Wouldn't change room when notified A/C broken and no one ever showed up to repair as promised.
You'll be glad you stayed anywhere else.
Welcome to the Holiday Inn Express Hotel & Suites in Latham, NY near Albany International Airport! Our choice Latham, NY accommodations are ideally located off I-87, just ten miles from downtown Albany and near …Moremany businesses and government offices. Travelers looking for lodging in Latham can enjoy a stay at our smoke free hotel near the Albany Airport, four universities and the famous Saratoga Race Course. Families will love our Latham hotel's close proximity to area attractions like the Empire State Plaza, Aqua Duck Tours, NY State Museum and Hoffman's Playland, a family-friendly theme park located two miles from our accommodations in Latham. If shopping is your pleasure, check out the Colonie Center Mall or the huge Crossgate Mall in Albany near our hotel in Latham, New York. There are many companies near our hotel in Latham, like Century Hill, SUNY Albany, Siena College and the New York State government offices. Business travelers can also appreciate the hotel's free airport shuttle to nearby ALB Airport. Our Latham, New York hotel also offers many hotel services, including a 24-hour business center, free high-speed, Wi-Fi Internet access and flexible meeting spaces with seating for 150. While lodging in Latham, you can take a dip in the indoor pool and whirlpool or take advantage of the 24-hour fitness center and complimentary hot breakfast bar. Check out our great Latham hotel room deals and start planning your trip today. Less
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Response from yellowpacecar7 | Reviewed this property |
I don't want to 'knock' this hotel, but I do agree, there's other hotels in the area that are probably nicer. Although, August is track season(if that's why you are coming to the area...) and, prices will be significantly... More
I don't want to 'knock' this hotel, but I do agree, there's other hotels in the area that are probably nicer. Although, August is track season(if that's why you are coming to the area...) and, prices will be significantly higher probably everywhere, compared to other times of the year. You should check around.