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Rodeway Inn

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239 Forest Hill Dr Route 28 West, Kingston, NY 12401-7479
Update from hotel: This property has indicated that they are taking safety precautions against COVID-19.Read more
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A note from Rodeway Inn
Updated 02/06/20

About

#10 of 10 hotels in Kingston
Location
Cleanliness
Service
Value
Now a Rodeway Inn "You'll come for the View, Stay for the Service" Our 60 large and well-equipped inexpensive hotel rooms all have free wireless Internet access. Excellent restaurant and microbrewery, in summer an outdoor pool, in winter easy access to all Catskill Mountain ski resorts. Free continental breakfast is served in the lobby and the gazebo outside overlooking the old city of Kingston NY. Rooms include microwave/refrigerator, new tvs, and updated furniture and bathrooms. Skytop's location makes it ideal for business travel and family vacations in the Hudson Valley region of New York State at the foothills of the Catskill Mountains. Skytop is located just outside the historic city of Kingston, first capital of New York State. City buses take you into the city for sightseeing and shopping. Trailways buses out of 42nd Street in NYC stop one mile away at the Kingston bus station. A short drive takes you to Woodstock and Phoenicia, Saugerties and "Horseshows in the Sun" (HITS), Belleayre and Hunter and Windham ski resorts, Rhinebeck, Bard College, Omega Institute, Indian Point Energy Center, New Paltz, Stone Ridge, High Falls and Monticello, and via the Thruway to airports at Albany and Newburgh.
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Full view
Property amenities
Free parking
Parking
Free High Speed Internet (WiFi)
Pool
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
BBQ facilities
Wifi
Outdoor pool
Restaurant
Breakfast available
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Room features
Air conditioning
Desk
Housekeeping
Microwave
Refrigerator
Hair dryer
Room types
Non-smoking rooms
Smoking rooms available
Good to know
HOTEL CLASS
Languages Spoken
English, Spanish
195Reviews1Q+A37Room tips
Traveller rating
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Melissa e wrote a review Apr 2021
1 contribution
Amenities: No breakfast, no coffee, no coffee maker in room. No ice/no ice bucket. Bathroom: No towels nor washcloths. No conditioner--several tiny bottles of shampoo and one soap bar. No drinking glasses. Room had two attached hangers on hanging rod. No tissues (which would have been nice because the smell of the room makes your nose stuffy). Electrical: Few outlets. The microwave had an outlet on the back of it which had the plug to the bedside lamp plugged into it. Across the room there was one outlet but the upper part of it was tipped out of the wall. We had to plug our phone charger there, and it made the charger very hot. When we first arrived, there were only two very small lamps on each side of the king bed. Within 15 minutes one lamp went out. I unscrewed the LED bulb and it was very hot at the base. LED bulbs aren't supposed to get hot. I told the guy at the front desk that I thought something was wrong with the lamp (because of the heat
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Date of stay: April 2021
Cleanliness
Service
Sleep Quality
Room Tip: Choose a different motel.
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Response from Guest Relations Manager, General Manager at Rodeway Inn
Responded 3 weeks ago
Dear Valued Guest, Dear Valued Guest, Thank you for your comprehensive review detailing your recent stay with us. We are very disappointed to learn of your experience at our hotel, and we apologize for the many issues that you encountered. Our entire staff works extremely hard to make sure all of our guests have an excellent stay. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us. Again, we apologize sincerely for not providing you with a better stay.
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grahamw303 wrote a review Jan 2021
Burgaw, North Carolina5 contributions
My review is truthful. Room 225 Room was very basic. Nowhere to sit except small coffee table. No coffee maker or cups. Microwave broken. Very basic breakfast. My wife and I enjoy going on road trips and when I get a receipt on check out, I write down on the back of receipt my experience and keep it for future reference if we are in that direction again. Needless to say, this hotel is not on our return list.
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Date of stay: February 2020
Location
Service
Sleep Quality
Room Tip: Go elsewhere.
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1 Repost
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Response from Tina M, General Manager at Rodeway Inn
Responded 20 Jan 2021
Dear Valued Guest, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We are apologizing for the rudeness that our staff showed during your stay with us. It is not like us to deliver poor accommodations and we will work our hardest to get back to the standard we are known for. At all times we provide a convenient and comfortable experience to all our customers and I am sorry that we failed to do this during your most recent stay. Actions shall be taken to improve everything on priority and you can have a better stay next time. I hope you will change your mind about seeking out new accommodations in the area and that you'll give us another chance to restore your faith in our hospitality and service.
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ileniap123 wrote a review Aug 2020
New York City, New York5 contributions5 helpful votes
We have been at 2-star hotels before, but this place doesn’t deserve that definition. The room was filthy, stains everywhere on the walls, the mattress sides were yellow, I didn’t have the courage to even check the rest of the mattress. The sheets seemed clean but I doubt blankets are washed between guests. We booked a non smoking room, but this room heavily smelled like smoke. You might not be allowed to smoke in this room now, but definitely it used to be a smoking room before. I am asking a refund for imposing a whole night of toxic and cancerous smoke on my two small children. We were so grossed out by this room that we left our luggage in the car and slept in our clothes. We didn’t want any of our belongings inside that room. We woke up early and left to forget this terrible experience. I am surprised that dirty places like this are still in business. And we had to pay $98 for this horror. Please don’t stay here. This place needs to fix lots of issues and shouldn’t be offering rooms to human beings.
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Date of stay: August 2020Trip type: Travelled with family
1 Helpful vote1 Repost
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Response from Tina M, General Manager at Rodeway Inn
Responded 17 Aug 2020
Dear Valued Guest, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. Please know, your description of your stay is highly unusual and does not represent the high standards we aim to achieve. We will address your comments with the appropriate departments to ensure we use your feedback to improve our operations. We hope you allow us another opportunity to exceed your expectations on your next trip to the area.
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Sherwin K wrote a review Oct 2019
New York City, New York5 contributions4 helpful votes
The hotel staff was attentive and pleasant. Unfortunately that was end of a positive review. The hotel grounds were deplorable. The lobby and buildings were old and unkempt. The room was dark because there were only two little lamps for the whole room. Of the three pillows on the bed, two were missing pillowcases. When I asked for two pillowcases for me to put on the pillows, they gave me a stained pillowcase. Gross. There was only one set of towels for two people. Again, I had to ask for towels. The sole chair in the room was broken - that chair should have never been in the room, but thrown away. The other furniture was old and scuffed up. The bed was terrible - the mattress had no form or shape: backbreaking and similar to quicksand. I wanted to spend as little time as possible in that room. The diningroom for the free breakfast was old and uninviting. The cabinets were old, discolored, and broken. The tables were dirty. Gross. It was good to leave that place.
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Date of stay: October 2019
Value
Cleanliness
Service
2 Helpful votes
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Response from Tina M, Guest Relations Manager at Rodeway Inn
Responded 3 Nov 2019
Dear Valued Guest, Thank you for sharing your experience, and I'm sorry to learn that you did not fully enjoy the service, accommodations and hospitality that we hold to such a high degree of importance in our hotel. We sincerely apologize that our team was not able to accommodate you properly. Our entire staff works extremely hard to make sure all of our guests have an excellent stay, but it seems that we've not been able to satisfy you. We want you to experience the best value for your money, to feel comfortable, and to have your expectations exceeded; I hope that this will be the case during your next stay with us.
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MikePsy wrote a review Sep 2019
36 contributions14 helpful votes
+1
We stayed for one night in Room 222.  This is what was ok:  I think the hotel management may be trying to improve from the past although they have a lot to overcome.  It looked like our bathroom walls were recently re-tiled and had new white caulk.  The room had a working flat screen tv and small fridge. The bed was reasonably comfortable. Very bad stuff: We noted a number of what appear to be very serious safety and  security issues. I am surprised the City of Kingston allows this place to operate.   The room did not appear to have a working smoke detector, nor did we see any in the hallways. We also did not see any sprinklers anywhere in the building. Without working fire detectors and a fire suppression system, the hotel would be a deathtrap if a fire broke out.  We did not see any fire extinguishers in the hallways. The chain latch on our door was flimsy, easily allowing forcible entry into our room.  We could see light all around the door, which would allow smoke to enter if a fire occurred and we could not escape through the hallway. The room phone did not have information needed to place an emergency call under stress, such as the hotel address and room number. It was just a regular desk phone. It also did not indicate how to reach the front desk. The second floor has a wall installed around the stairwell that creates a narrowing that would be a choke point for escape or for rescuers. As it is, it is inconvenient to get through the narrow part with luggage the size of a rollaboard. I do not think it would be easy to evacuate someone in a stretcher through this point. The second floor is not ADA-compliant. It is accessed by a set of ricketey narrow stairs. There is no elevator. It is difficult to get luggage to second floor rooms even if you don't have a handicap. Relatively minor bad things: The hotel has a policy that they do not provide any refunds for any reason. Given what customers experience on actually seeing a room, this seems unreasonable. Our room had something spladdered across  the wall. The bed comforter was badly stained with yellow and brown spots and was disgusting. The desk clerk carried on a phone conversation in a foreign language while checking us in. We did not feel welcome and wondered what he was saying about us. The grout in the bathroom floor (in contrast to the new walls) was filthy. The hotel does have a pool, but it appears the be permanently filled with dirt and has grass growing in it. There was a basketball goal standing on it, so it is not just a cover.  The towels and bed linens are very poor quality. The room had two small bath towels, one hand towel, and one washcloth. We asked for two more towels and the desk clerk said they have only one spare towel. It took some experimentation to turn on the lights in our room. Overall, this place needs to be closed. You may be risking your life by staying here.
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Date of stay: September 2019Trip type: Travelled as a couple
3 Helpful votes
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Response from Tina M, Guest Relations Manager at Rodeway Inn
Responded 3 Nov 2019
Dear Valued Guest, Thank you for taking the time to share your review and experience. I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. It is not like us to deliver poor accommodations and we will work our hardest to get back to the standard we are known for. We would like you to know that guest satisfaction is of extreme importance to us and your feedback will be forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
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PRICE RANGE
US$64 - US$113 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
rodeway hotel kingston, rodeway inn kingston, kingston rodeway inn
LOCATION
United StatesNew YorkCatskill RegionKingston
NUMBER OF ROOMS
60
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Frequently Asked Questions about Rodeway Inn
Which popular attractions are close to Rodeway Inn?
Nearby attractions include Hudson River Maritime Museum (6.0 km), Kingston Uptown Historic District (2.4 km), and Forsyth Park (2.1 km).
What are some of the property amenities at Rodeway Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Rodeway Inn?
Top room amenities include air conditioning, a refrigerator, and a desk.
What food & drink options are available at Rodeway Inn?
Guests can enjoy free breakfast, an on-site restaurant, and barbeque facilities during their stay.
Is parking available at Rodeway Inn?
Yes, free parking is available to guests.
What are some restaurants close to Rodeway Inn?
Conveniently located restaurants include Christina's Restaurant, Le Canard Enchaine, and Hoffman House.
Are there opportunities to exercise at Rodeway Inn?
Yes, guests have access to a pool during their stay.
Are pets allowed at Rodeway Inn?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Which languages are spoken by the staff at Rodeway Inn?
The staff speaks multiple languages, including English and Spanish.
Are there any historical sites close to Rodeway Inn?
Many travellers enjoy visiting Senate House State Historic Site (2.5 km) and Hutton Brickyards (6.4 km).
Is Rodeway Inn accessible?
Yes, it offers facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.