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My stay was very comfortable, rooms were clean, services provided were exceptional. Breakfast was more than I had expected. I would highly recommend this hotel if you are looking for a place in the NY area.
We had stayed before at a Best Western near the airport. This wasn't the same hotel. For $178 we stayed in a basement room with wall to wall furniture and no place to put our luggage. The bed was comfortable. Noisy A/C unit. The breakfast was not served until 7 am, after our need to leave for the airport. The morning manager did give us a bottle of water, an apple and a Beta Vita.The manager did arrange a car for us to the airport. When we got in the elevator there was a man who looked as though he had just taken a shower. As we reached the lobby floor he darted from the elevator to the outside. It seemed as though he was probably not a hotel guest. I was surprised this hotel warranted the Best Western brand.
We checked in around 5 pm today, the person at the desk was great! We were happy, everything was perfect! Until at around 9 pm my husband turns around in bed and shows me a HUGE bite on his shoulder! We first thought it was a mosquito bite, but no! He gets out of bed and there it was a FREAKIN' BED BUG!My husband is extremely sensitive to bed bugs and that is how him and I judge a hotel! I am sorry, but for a place that charges $150 per night that is UNACCEPTABLE!!!! Or for any hotel ever! We were offered to consider staying the night until the manager got there in the morning?!?! Seriously? In your bug infested sheets? Just terrible!
This hotel is one of the best hotel in queens to stay.. The staff there is amazing.. Once you arrive they welcome you and very nice. You would have to experience it to see it. I would recommend you to visit.
This is a good transit hotel if you are arriving or leaving from JFK airport. Room was small for 4 people, but adequate for one night. Comfy beds, parking available, good air conditioning, good hairdryer, hot shower/bath, microwave and fridge within the room, good continental breakfast (waffles, toast, muffins, doughnuts, cereals, juices, yoghurt, plus some hot food options),10 min walk to closest subway ($2.75 per ride to Manhattan), 20 min walk to air train ($5 per ride to airport), lots of fast food areas nearby. Hit and miss wifi, tv channels a bit dull, commercial area with lots of car showrooms, quite expensive for where it is, buy hey New York is very expensive!!!