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Courtyard New York JFK Airport

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Courtyard New York JFK Airport
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701 Reviews from our TripAdvisor Community

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Showing 670: English reviews
Belmont, North Carolina
Reviewed 31 December 2015

My son and his family had unexpected guests for Christmas so I stayed at the Courtyard at JFK on Christmas night. I got in at almost 11 PM and found the restaurant/lounge still open and serving! The Bistro server was warm and attentive. My room was modern, clean, very comfortable and one of the quietist rooms I've ever stayed in....

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Helpful?
Thank VsGram
Courtyard_JFK_Mgr, Manager at Courtyard New York JFK Airport, responded to this review

Dear VsGram, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are glad you found the guestroom and the Bistro to exceed your expectations. We look forward to seeing you again soon when traveling through the JFK area.

Atlanta, Georgia
Reviewed 29 December 2015

This is not your run-of-mill Courtyard. The rooms were recently renovated and the staff provided excellent guest service throughout my stay. The shuttle driver knew me by name when I was picked up at the airport; the receptionist prepared a personalized welcome kit with cookies and water bottles before I arrived; the restaurant server/bartender repeatedly asked if there was anything...

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Helpful?
Thank Z H
Courtyard_JFK_Mgr, Manager at Courtyard New York JFK Airport, responded to this review

Dear Z H, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. We are thrilled the recently renovated guestrooms, along with the exceptional service provided by the staff met your expectations. We look forward to your next stay with us.

Edinburgh, United Kingdom
Reviewed 29 December 2015 via mobile

I would definitely stay here again for a short trip to New York where I don't plan on visiting Manhattan. Its a Decent Hotel near JFK Airport. Its good that the hotel offers Free shuttle service to Federal Circle which connects you to the tram that takes you to the subway station. The rooms are quiet, decent sized and clean...

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Helpful?
Thank CestLindC
Constant Traveller
Reviewed 28 December 2015

This is a simple review to write: the Courtyard at JFK is a perfect hotel for the weary traveller. It is NOT the place for weddings, bar mitzvas or Aunt Tilly's 90th birthday party. But that's OK, because getting the right tool for the job is what makes business work these days. Here are the details: I arrived at JFK...

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Helpful?
1Thank PilotMike2009
Courtyard_JFK_Mgr, Manager at Courtyard New York JFK Airport, responded to this review

Dear PilotMike2009, We appreciate you taking a moment to share your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are glad you enjoyed the ease and convenience of our proximity to JFK International Airport. Also, we are thrilled the accommodations exceeded your expectations from the recently renovated guestrooms, the excellent food in the Bistro and...

Reviewed 28 December 2015

We really wish we had received all names of the employees from check-in until check-out. All encounters were professional, courteous and helpful. Other than no complimentary breakfast the overall stay was excellent. *Very special shout-out to Kemar Taylor Guest Service Specialist for going above and beyond with assisting with our departure, especially since we were only there 12-24-15 thru 12-26-15...

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Helpful?
Thank Juanita S
Courtyard_JFK_Mgr, Manager at Courtyard New York JFK Airport, responded to this review

Dear Juanita S, Thank you for sharing your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are so glad Kemar was able to provide you with the care and compassion we strive to show all of our guests. It is wonderful to know our team was able to make you feel well taken care of...

Thorndale, Pennsylvania
Reviewed 28 December 2015

I love Marriott properties, so it doesn't surprise me that the staff at the JFK Courtyard Marriott were very friendly and accommodating. My husband and I stayed overnight for Christmas while visiting relatives. We didn't take advantage of the restaurant/snack bar because of all of the Christmas food we had with family, but the room was nice, very clean and...

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Helpful?
Thank Wanderlustible
Courtyard_JFK_Mgr, Manager at Courtyard New York JFK Airport, responded to this review

Dear Wanderlustible, We appreciate you taking the time to share details from your recent stay at the Courtyard by Marriott JFK Airport. It is wonderful to hear the accommodations, from the clean and recently renovated guestrooms, comfort of the bed, ease of the shuttle and complimentary WiFi, exceeded your expectations. We hope to see you again soon when traveling through...

Franklin, Massachusetts
Reviewed 28 December 2015

AMAZING service if you end up with Alex. He waited on us hand and foot, helped cheer up our hungry, poor-spirited children and made everyone feel better. We arrived in misty/rainy weather, exhausted and desperate to get to our room after horrid, holiday six hour drive in bumper to bumper traffic. He unloaded the car, helped us settle into our...

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Thank adventurebugs
College Point, New York
Reviewed 28 December 2015 via mobile

No major complains about this place. The room cleaning staff always left everything neat, twice a day if necessary. The front desk staff are great, including Cristian Robinson and Stefanie M (If I'm not mistaken about the last name). Cristian was very helpful with a valet issue. I only used it for one day due to no street parking, but...

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1Thank Ariel G
Westfield, Massachusetts
Reviewed 27 December 2015

Airport hotels and motels get plenty of wear and tear. It has been awhile since we have stayed at this one and the most recent redo of the rooms enhances the product. Our room was very clean, soothing and a perfect place to recover and recharge from a long flight. The hallways have been spruced up. They were quite dreary...

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Thank ulysses4
Manila, Philippines
Reviewed 26 December 2015 via mobile

Stayed here for a night due to a long lay-over at JFK. The staff are very pleasant. Room is kinda old but very clean. Bed as always was comfy. Food from the hotel café was good. All in all a very good experience. I wouldn't mind staying here again in the future if I ever needed a place to sleep...

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Helpful?
1Thank Rico T
Courtyard_JFK_Mgr, Manager at Courtyard New York JFK Airport, responded to this review

Dear Rico T, Thank you for your feedback from your recent stay at the Courtyard by Marriott JFK Airport. We are glad to hear the accommodations and staff service exceeded your expectations. We look forward to hosting your next stay in the area.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 

Additional Information about Courtyard New York JFK Airport

Address: 14511 N Conduit Ave, Jamaica, NY 11436-2236 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Price Range: €139 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Courtyard New York JFK Airport Jamaica
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York JFK Airport staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can order food from the restaurant and take it up to room.”
 of 5 bubbles Candelabrum, 13 Feb 2017 | Read review
“Avoid room near stairways/elevators. People that stay here get up early and take the stairs/elevator with suitcases and could be noisy.”
 of 5 bubbles SweetheartBabe, 31 Jan 2017 | Read review
“Higher floors have best views”
 of 5 bubbles robertpp781, 29 Jan 2017 | Read review
“great starbucks coffee in the lobby.”
 of 5 bubbles Mightymike1966, 17 Jan 2017 | Read review
“the airport courtesy phones well all broken....be sure you have the phone number of the hotel”
 of 5 bubbles Alohachick60, 2 Jan 2017 | Read review
5 of 5