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Courtyard New York JFK Airport

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Courtyard New York JFK Airport
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701 Reviews from our TripAdvisor Community

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Showing 670: English reviews
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Greater London, United Kingdom
Reviewed 1 week ago

We stayed at the hotel for one night prior to taking an early morning flight out of JFK. I had read good reviews on the hotel and choose based on these and the fact it was close to airport and had a complimentary shuttle service. We arrived at the hotel after mid-night but were warmly welcomed on a snowy night...

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Helpful?
Thank Lorna134
00gc, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for sharing your wonderful experience at the Courtyard New York JFK Airport. We know how important a relaxing overnight stay is prior to a flight, and we are glad we could provide you with all the comfort you needed. We also appreciate you recognizing our outstanding hospitality and look forward to welcoming you back every time you find...

Detroit, Michigan
Reviewed 1 week ago

Stayed in the hotel overnight twice while traveling. The room was clean, well appointed and comfortable. The toiletries were very good and the bathroom was clean. When you call the hotel, a free shuttle picks you up at the Federal Circle which is reached by AirTran from the terminals. Going from the hotel to the airport, the shuttle is very...

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Helpful?
Thank worldtraveler42139
00gc, Manager at Courtyard New York JFK Airport, responded to this review

It was a pleasure to have you as our guest once again at the Courtyard New York JFK Airport. We are delighted to read that you enjoyed the comforts of your room and was able to take advantage of our reliable shuttle service. Thanks for choosing to stay with us. We look forward to your next visit! Best Regards, Daniel...

Miramar, Florida
Reviewed 1 week ago via mobile

Clean hotel! Good breakfast! Great location for the price!! The room was clean the staff friendly and accommodating. The Television stopped working and within minutes the repair man came. The area was quiet during the day and night!

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Helpful?
1Thank kizzy690
00gc, Manager at Courtyard New York JFK Airport, responded to this review

Kizzy, I appreciate you taking the time to post your review of the Courtyard New York JFK Airport. It is great to read that our team was able to exceed your expectations, so I will be sure to share your compliments with them. We are also glad you enjoyed the great value we offer. On behalf of everyone here, we...

Chesapeake, United States
Reviewed 1 week ago via mobile

Everything was really clean, staff was very helpful and friendly during all shifts and I have no complaints! I'd recommend staying there and would personally stay again! It made my unfortunate trip to ny a much more enjoyable one!

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Helpful?
Thank Jerry H
00gc, Manager at Courtyard New York JFK Airport, responded to this review

Jerry, I am happy to read about your wonderful stay at the Courtyard New York JFK Airport. Our team takes great pride in providing an excellent customer experience so I appreciate your comments about our service and clean facilities. Thank you for recommending us, and we look forward to your return visit! Best Regards, Daniel Fevre General Manager

Bath, United Kingdom
Reviewed 1 week ago

Thank you for a great stay. I only stayed overnight as a lay over from London to Haiti. The staff were fantastic. This company should award staff that go above and beyond! They are a true asset. Problems with my booking and the lady on the front desk allowed me to use her phone on whatsapp to contact my husband....

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Helpful?
1Thank Candelabrum
00gc, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for being our guest at the Courtyard New York JFK Airport on your way to Haiti. We are glad you had an excellent stay and were impressed with the exceptional service provided by our staff. I will be sure to share your compliments with my entire team for a job well done! We appreciate your business and look...

Reviewed 2 weeks ago via mobile

Needed to overnight next to JFK for our 16 hour flight to Hong Kong the next morning. Lifetime gold member of Marriott so we chose the courtyard. Somewhat of a disappointment. The bus at the airport never picked us up and we had to ask another hotels bus to take us to the Marriott as a kind gesture. When we...

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Helpful?
Thank drl_smit-may
00gc, Manager at Courtyard New York JFK Airport, responded to this review

Dear drl_smit-may, Thank you for your stay and for your review. We are glad that you were mostly satisfied with your visit, it was certainly disappointing to read about the shuttle issues you experienced. Your concerns will be shared with our team so we can discuss how to correct these issues going forward. We hope you will give us another...

St. Louis, Mo
Reviewed 2 weeks ago

Good choice for an airport hotel. Room was small but tastefully decorated. It was very clean and surprisingly quiet; no traffic or airport noise. Bed was extremely comfortable with nice linens. There is a tiny check-in area with no lobby. There is a restaurant/coffee shop with a very limited menu. Food was average. Small but adequate gym; no pool. Shuttle...

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Helpful?
Thank pjce717
00gc, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your recent stay at the Courtyard New York JFK Airport. We are pleased you loved the cleanliness of our hotel as well as our facilities, your comfortable room and had a great night’s sleep in our comfy bed. It was our pleasure serving you, and we hope to welcome you back soon. Best Regards, Daniel Fevre General...

Rockford, Michigan
Reviewed 2 weeks ago

This hotel is very close to the JFK airport and is a decent place for a short stay. The hotel is fairly nice and is clean but needs updating. I stayed on a high floor and the window was disgusting and dirty. I understand it would cost a lot to keep the windows clean but this was pretty bad. Overall...

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Helpful?
1Thank BigDaddy3859
00gC, General Manager at Courtyard New York JFK Airport, responded to this review

Dear BigDaddy3859, Thank you for being our guest and for taking time to post a review of your stay. As you pointed out, our location is ideal in that we are very close to the airport. It's one of the many reasons our guests choose to stay with us. We are pleased that with the exception of a few issues,...

Breaux Bridge, Louisiana
Reviewed 3 weeks ago

We chose the Courtyard over the Hilton next door for an overnight stopover at JFK, mostly because of its #1 traveler rating on TripAdvisor. The hotel did not live up to its rating. All the Courtyard staff members with whom we dealt -- the lady who told us how to catch the shuttle when we called in earlier in the...

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Helpful?
Thank AssimilatedCajun
00gC, General Manager at Courtyard New York JFK Airport, responded to this review

Dear AssimilatedCajun, Thank you for taking the time to review your stay. We value your comments and apologize that the layout of our hotel lobby did not meet your expectations. Our hotel receives excellent ratings in terms of cleanliness and maintenance, and we pride ourselves on guest service. Your comments about breakfast will be shared with our brand leaders to...

Boston, Massachusetts
Reviewed 3 weeks ago

Spent the night before my plane was taking off for the Grand Cayman Island at the Courtyard just in case of a snowstorm, which was smart because we drove all the way down to NY from Boston in a snowstorm. When we arrived to turn our rent a car in at the airport, we called the Courtyard shuttle to come...

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Helpful?
Thank SweetheartBabe
00gC, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying with us at the Courtyard New York JFK Airport. We are delighted you loved our shuttle service, your well-appointed room along with the comfortable bed and the excellent facilities we provide. Thanks for appreciating our staff, especially George for a job well-done. It was our pleasure serving you, and we look forward to welcoming you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 

Additional Information about Courtyard New York JFK Airport

Address: 14511 N Conduit Ave, Jamaica, NY 11436-2236 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Price Range: €139 - €291 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
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Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Courtyard New York JFK Airport Jamaica
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York JFK Airport staff and other travellers.
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Questions? Get answers from Courtyard New York JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“You can order food from the restaurant and take it up to room.”
 of 5 bubbles Candelabrum, 13 Feb 2017 | Read review
“Avoid room near stairways/elevators. People that stay here get up early and take the stairs/elevator with suitcases and could be noisy.”
 of 5 bubbles SweetheartBabe, 31 Jan 2017 | Read review
“Higher floors have best views”
 of 5 bubbles robertpp781, 29 Jan 2017 | Read review
“great starbucks coffee in the lobby.”
 of 5 bubbles Mightymike1966, 17 Jan 2017 | Read review
“the airport courtesy phones well all broken....be sure you have the phone number of the hotel”
 of 5 bubbles Alohachick60, 2 Jan 2017 | Read review
5 of 5