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Courtyard New York JFK Airport

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666 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Dartford, United Kingdom
Reviewed 3 days ago NEWvia mobile

Used this hotel as a stop over before early flight from JFK. Arrived around 11.30pm. 2 fantastically helpful and friendly lady's on front desk. Room was an Exec King. Awesome room! Would be very happy to have had this room for a weeks holiday! Every part of hotel we see was very clean and modern. Great night sleep in a...

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Helpful?
Thank Boydonegood704
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for reviewing your recent stay at the Courtyard New York JFK Airport. I am delighted to read how much you enjoyed the exceptional service from our Front Desk team, our spotless facilities, and the proximity to the airport. We look forward to seeing you soon for your week-long holiday to the New York City. Safe Travels! Best Regards,...

Alexandria, Virginia
Reviewed 6 days ago NEWvia mobile

First I think the staff here is outstanding. Very professional and helpful. They gave directions to local places and very pleasant. The odd thing about this trip was that I thought I already had an upgrade for my room due to my Marriott status. At least that was what I was told when the reservation was made. When I checked...

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Helpful?
Thank rs1230226
ManagerX1, General Manager at Courtyard New York JFK Airport, responded to this review

Thank you for being our guest and for taking time to review your stay with us. I am thrilled that that our staff treated you with the friendly hospitality we are known for and that our location met your travel needs. However, I am disappointed we fell short of providing you with the expected Marriott Reward Members perks upon check...

Washington DC, District of Columbia
Reviewed 1 week ago

I've stayed at other properties at JFK and was extremely disappointed. Only after searching Marriott site did I found the Courtyard at JFK. I stayed there last night, and my hope for superior customer service and quality has been renewed. From the moment you arrive to the time you depart, staff are extremely customer service oriented. I have to give...

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Helpful?
1Thank karrington416
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Wow - thank you for the fabulous review of Courtyard New York JFK Airport. Our staff takes great pride in providing an excellent customer experience for each and every guest, and I'm so glad we were able to do this for you. I will share your generous comments with my team, especially with Gabriel as I know they will appreciate...

Reviewed 1 week ago via mobile

From one hand, I love staff, service, rooms and location, I think the only thing that makes me confused is the idea of: if you are booked through a third party, you have no rights if your room is not available or the kind of room you booked is no longer Available. I paid for a long bed room, when...

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Helpful?
Thank Sami K
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We appreciate you sharing your feedback. I apologize for not being able to provide you with the specific room type you booked. It is never our intention to disappoint you. Please accept my personal apology that we did not fully meet your needs and expectations. We hope the positive aspects of your stay will bring you back to our hotel...

Guangzhou, China
Reviewed 1 week ago

I arrived around 6AM after an all-night plane from China. I was horribly exhausted, but also a LONG time from check-in. They gave me toothpaste, toothbrush, etc., so I could frehsne up, and then they got me into the earliest room they could (9AM, still probably 6 hours before checkin) and I was able to get some sleep. Everyone was...

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Helpful?
1Thank WDavidTF
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying with us at the Courtyard New York JFK Airport. We know how important a relaxing stay is after a long international flight, and I'm so glad we could provide this for you. I appreciate you acknowledging my staff’s efforts. They will be happy to know their service and hospitality added in making your stay so comfortable....

Reviewed 2 weeks ago

The hotel is nice for overnighting. It's not really close to anything. Just a little convince store a walk away The front desk staff were very nice. The rooms were nice. Devote a little dark but room was a decent size There is a restaurant on sight. A little pricey but was nice to hv There is a lounge area...

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Helpful?
Thank Izzy1pop
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for being so specific in your evaluation of the Courtyard New York JFK Airport. I am glad to note that your overnight visit was satisfactory, and you liked our Front Desk service and your comfortable room. On behalf of everyone here, we invite you to stay with us again when in our area. Best Regards, Daniel Fevre General...

San Clemente, California
Reviewed 2 weeks ago

This is a hotel near the airport which is often your only choice, so the quality goes down. This hotel is top quality at a very reasonable rate. I was so surprised when I entered my room- all new decor, modern and efficient.Microwave, refrigerator, and coffee tea maker, all included. Bed and pillows very comfortable! The downstairs lobby has a...

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Helpful?
Thank carol952
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for staying with us at the Courtyard New York JFK Airport during your business trip. We are delighted your stay with us was everything you expected. We believe our reliable shuttle service, convenient location, clean, comfortable rooms and other amenities makes us the perfect hotel for business travelers. Thanks for recommending us online, and we hope you will...

Hillsboro, Oregon
Reviewed 3 weeks ago

I stay in Marriotts all the time. This one was quiet and clean. Nice comfortable stay before flying out early in the am. I wish Courtyards still had breakfast as they used to. The Bistro was clean and busy but I opted for walking to the Hilton for dinner.

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Helpful?
Thank Trafcon
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for choosing us for your recent accommodations. I'm so happy to hear that our convenient location and reliable shuttle service helped make your stay a great one. We appreciate your business and hope you will stay with us again the next time your travels bring you back to New York. Best Regards, Daniel Fevre General Manager

New York
Reviewed 3 weeks ago via mobile

Convenient, clean hotel for JFK travel but the real standout here is the staff - top notch all around. From cafe staff to front desk to shuttle - awesome and clearly make customer service a priority. I will return.

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Helpful?
Thank kitschy
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

We are glad to read your positive feedback about your recent stay at the Courtyard New York JFK Airport. Our goal is to provide our guests with exceptional service, so we are thrilled that we were successful in doing so during your visit. I will share your wonderful comments with my team to let them know that their efforts have...

Hollis, New Hampshire
Reviewed 4 weeks ago

What a pleasant surprise this Courtyard was. I picked it purely on convenience of being close to JFK. Most airport hotels don't leave a positive impression on me, but the service and the little touches made this a great experience. There are fresh slippers in the closet, a newspaper delivered in the morning, and as a Marriott Gold member I...

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Helpful?
Thank Terri P
ManagerX1, Manager at Courtyard New York JFK Airport, responded to this review

Thank you for your loyalty towards our brand and for being our guest at the Courtyard New York JFK Airport. We are happy that you liked our welcoming associates, convenient location and shuttle service which was perfect for your needs. We appreciate your business and hope you will stay with us again the next time your travels bring you back...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Courtyard by Marriott JFK Airport is located adjacent to JFK International Airport in southeast Queens NYC, convenient to Queens, Midtown Manhattan, Brooklyn & Nassau County businesses and attractions. Our 24 hour shuttle makes us perfect for stays the night prior to flying out of JFK or upon arrival to NYC. Take advantage of the JFK AirTrain/LIRR link for quick, convenient, affordable commutes to midtown Manhattan or points east in under 40 minutes. ... more   less 

Additional Information about Courtyard New York JFK Airport

Address: 14511 N Conduit Ave, Jamaica, NY 11436-2236 (Formerly Courtyard by Marriott JFK International Airport)
Region: United States > New York > Queens > Jamaica
Price Range: €144 - €274 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard New York JFK Airport 3*
Number of rooms: 166
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Marriott, Priceline, Expedia, Orbitz, Odigeo, Travelocity, Hotels.com and HotelTravel.com so you can book your Courtyard New York JFK Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Jfk International Airport Hotel Jamaica
Courtyard Hotel Jamaica
Marriott Jamaica
Courtyard Jamaica
Jamaica Marriott
Jamaica Courtyard
Courtyard New York JFK Airport Jamaica
Hotel Style:
#1 Business Hotel in Jamaica
#3 Romantic Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard New York JFK Airport staff and other travellers.
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Questions? Get answers from Courtyard New York JFK Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They will exceed your expectations! You won't go wrong staying here. I won't stay anywhere else from herein.”
 of 5 bubbles karrington416, 2 Dec 2016 | Read review
“Because of my status we were upgraded to a suite. Get it if possible”
 of 5 bubbles R8421UCkarenm, 10 Nov 2016 | Read review
“Great location and sound proofing !”
 of 5 bubbles DeshmukhV, 24 Oct 2016 | Read review
“High floors...all windows are sound proofed....”
 of 5 bubbles V4424QFjohnb, 23 Oct 2016 | Read review
“All rooms quiet .. impressed”
 of 5 bubbles TNSA, 10 Sep 2016 | Read review
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