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Garden Inn & Suites

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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Garden Inn & Suites
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275 Reviews from our TripAdvisor Community

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Showing 223: English reviews
London, United Kingdom
Reviewed 13 July 2015

Terrible from start to finish. Firstly the front desk clerk tried to charge a more expensive rate than booked, luckily I noticed. Secondly I had booked a two bedded room and arrived to find a tiny double room with barely enough room to swing a cat, never mind two people and their luggage, on phoning reception we were told there...

Thank jeaniek_11
Reviewed 11 July 2015 via mobile

The sheets were blood stained, our towels had stains, the TV was broke, there was makeup (not mine) on the pillow cases.. called and asked for clean linen and was told "we are busy, you can wait). Most disturbing place I have ever stayed.

Thank Shelby S
Reviewed 30 June 2015 via mobile

The place was ok as its close to the airport and has a free shuttle bus. When we tried to check in they said I booked for the wrong day and they didn't have a reservation. After looking through my confirmation we did have a reservation and it was for the right day, they had made a mistake. The air...

Thank Aleisha87
London, United Kingdom
Reviewed 25 June 2015

Scruffy hotel. Bed was clean but corridors, lobby, bathroom, were seriously run dun. Our Hotel Tonight description said "Renovated" - I think this place must have last been renovated in the 1970s. Air conditioning was not working (85 degrees outside...!), we tried calling reception 3 times about it but they didn't answer. Avoid this place if you can.

Thank starfruitsalad
Los Barrios, Spain
Reviewed 20 June 2015

This hotel only saving grace is its proximity to the airport and the shuttle bus which drops off at all terminals. It's quite a walk to the pick up point though. Check in was easy but no-one offered to help us to our room which was difficult for us as we had extra luggage. The hotel is very tired and...

Thank Nina J
Umhlanga Rocks, South Africa
Reviewed 16 June 2015

We booked this hotel due to close proximity to JFK, and with a view of being close to airport for international departure. First impressions were good, but this had been bye gone days, and which I am sure in years fine by, this was grand. The Receptionist was efficient, and very unfriendly, and am sure she has not smiled for...

1Thank Anver B
Reviewed 9 June 2015 via mobile

Worst hotel i ever stayed in... The hotel is unacceptably dirty especially lifts and corridors leading to rooms which gives you the creeps! Old bathrooms which makes funny noises when you open the taps. The location is terrible terrible terrible! The fact that its close to JFK does not even make up for the bad state this hotel is in!...

1Thank Marne V
Montreal, Canada
Reviewed 3 June 2015

last week end I have had the badluck to see my connecting flight cancelled in JFK Airport and then I have to spend one more night in this area. This was late, almost 9:00PM and we were expecting problems to find a good hotel room as many flights have been cancelled because the weather... but we did not want to...

1Thank Paul-Claude33
Reviewed 26 May 2015

The online pictures were very flattering and the reviews were good too. The hotel was being used for overflow housing for the homeless on the night we stayed. We paid a decent price to stay there and easily could have stayed down the street at a different hotel for a similar price. I will not be going back.

1Thank Lisa D
Christ Church Parish, Barbados
Reviewed 25 May 2015 via mobile

This is a great place to stay, we stayed there for only one night but it was great the room was clean and we had no problems at all breakfast was also great. It was quiet even though we were close to the airport I did not even hear a plane the entire time we were there I would stay...

Thank Thrilogy

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14/05/2017 15/05/2017
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  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff

Additional Information about Garden Inn & Suites

Address: 15120 Baisley Blvd, Jamaica, NY 11434-2803
Region: United States > New York > Queens > Jamaica
Price Range: €129 - €158 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Garden Inn & Suites 2*
Number of rooms: 185
Reservation Options:
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Also Known As:
Crowne Plaza Jfk Airport
Crowne Plaza Jamaica
Garden Inn & Suites Jamaica, New York
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Questions & Answers

Here's what travellers have asked, with answers from Garden Inn & Suites staff and other travellers.
2 questions
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Questions? Get answers from Garden Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
katrinag894, 26 Dec 2016 | Read review
“Go to another hotel”
AndrewD150, 30 Jun 2016 | Read review
“Avoid this place!”
glapira, 7 Apr 2016 | Read review
“No options”
  • Is that blood?!
  • walls
MDGypsy, 24 Mar 2016 | Read review
“Don't bother.”
stevecQ6769NW, 15 Nov 2015 | Read review
5 of 5
US$142* /night
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Prices are for 1 room, 2 adults
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