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Sheraton JFK Airport Hotel

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Sheraton JFK Airport Hotel
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568 Reviews from our TripAdvisor Community

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Showing 525: English reviews
A TripAdvisor Member
Level Contributor
105 reviews
4 hotel reviews
12 helpful votes
Reviewed 1 week ago via mobile

The place is cozy and the beds are comfortable and the rooms are roomy and quiet. It is a good option for a night near the airport. The rooms have coffee available and tv. The service was not great specially to get information for the shuttle people were annoyed

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Helpful?
Thank A TripAdvisor Member
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Hello valued TripAdvisor member! Thank you for taking the time to share feedback in regards to your recent stay at the Sheraton JFK. Our team strives to be the very best so your input is vital to our service development. We're absolutely delighted that you've enjoyed our guest rooms and found our accommodations exceptional for your travels out of JFK....

Reviewed 1 week ago via mobile

Our flight got delayed so Delta put us up for a night at this hotel. Our family of 4 were so tired from hanging out at JFK all day, and we were not happy at all that we had to stay overnight. When we got to the hotel, we were greeted by Ashton who made us feel so welcome. Everyone...

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Helpful?
Thank Ottomattic999
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Hello Ottomattic999! Thank you for sharing feedback in regards to your recent stay at the Sheraton JFK. Although an unfortunate event to be stranded at JFK, we're delighted to hear that your family enjoyed our accommodations. Our team strives to ensure every guest's stay is memorable. Ashton - one of our superstars - is an example of dedication to upholding...

Reviewed 1 week ago via mobile

Great stay i had super service and advice by christian lopez and all staff. Room is big and so clean. Worth staying and catch a flight day after. Most appreciate hospitality to my dogs tooo Great for travel with pets

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Helpful?
1Thank phavida j
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Hello phavida j! Thank you for sharing this wonderful feedback about your recent stay at the Sheraton JFK. Our staff is truly appreciative and are delighted to hear that we were able to deliver exceptional service to both you and your dogs. Christian is the epitome of hospitality - we strive to instill these values in all of our team...

Northumberland, United Kingdom
Reviewed 1 week ago

My wife and I spent one night here on the 28th January.We have nothing but admiration and praise for the staff and shuttle bus driver without whose help we might still be standing at JFK airport.Lovely large rooms and a great bar. Thank you all for making our stay such a pleasant and memorable experience. Sue & Alex

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Thank Alex T
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Good afternoon Sue & Alex! Thank you for taking the time to share your feedback in regards to your recent stay at the Sheraton JFK. We pride ourselves on delivering a memorable experience during your travels and we are delighted to hear that you've enjoyed our shuttle experience and Rosemary's Bar. Our staff is greatly appreciative of your kind words....

Winchester, United Kingdom
Reviewed 1 week ago

Great reception, we arrived early but didn't have to wait more than 20 mins for our twin room on the 7th floor. Yes, it could all do with updating from all the dark brown furniture & decor but staff are friendly & it was clean & well appointed. Most helpful reception with booking taxis, shuttle bus & local excellent restaurants....

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Helpful?
Thank saran765
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Good afternoon saran765! Thank you for providing feedback in regards to your recent stay at the Sheraton JFK. Our team is delighted to know that we were able to deliver exceptional customer service. We greatly value your input as it is what allows us to improve our operations and guest experience. As we pride ourselves in exceeding guests expectations, we...

Brisbane, Australia
Reviewed 2 weeks ago

I have stayed here twice before early flights and it is a comfortable hotel with lovely beds and clean bathrooms with excellent showers. I had room service which was just ok, but I was working and just needed to eat. Good wifi, good shuttle service.

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Thank bristravels_11
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Hello bristravels_11! Thank you for taking the time to share your feedback in regards to your recent stay. As a valued seasoned traveler, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take pride in not only meeting, but exceeding your expectations. We hope to make your experience...

West Palm Beach, Florida
Reviewed 3 weeks ago

The best customer service at a hotel I've experienced thus far. Easy access to the airport. Can take the shuttle right to the terminal. Convenient for anyone on business trips or for families on vacation.

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1Thank timehri03
Anjanie N, Guest Relations Manager at Sheraton JFK Airport Hotel, responded to this review

Hello timehri03! Thank you for sharing feedback in regards to your recent stay at the Sheraton JFK. Our team strives to make every guest stay memorable. We are constantly seeking new ways to "WOW" our guests and with your feedback, we are able to recognize and develop. We're absolutely delighted to hear that you've enjoyed our accommodations. We hope to...

Chobham, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here many times. Whilst it is literally at the end of one of the runways at JFK, when you are in the hotel you would have no idea that planes are passing so closely. Incidentally it's not all the time! However, in the hotel you can't hear the planes. The staff are lovely, it's VERY clean, the beds are...

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1Thank Caroline F
Pittsford, New York
Reviewed 4 weeks ago

It's hard to rate hotels near airports. They do one job and that is to put you close to the airport. But the Sheraton goes one step farther. The employees go out of there way to make your visit comfortable. My son and I were meeting in NYC...he coming in from the west coast, me from Western NY. we were...

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1Thank DCA2012
Shyanne C, Front Desk Supervisor at Sheraton JFK Airport Hotel, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. We appreciate all your comments. I will ensure to pass your feedback to the staff. Thank you very much for writing your review.

Swanton, Vermont
Reviewed 17 January 2017 via mobile

I use Priceline to get this hotel for a total of $150 or less, typically. On Priceline it comes up as a 3 1/2 star, and I concur with that (for JFK hotels). I have stayed in virtually every decent JFK hotel, Hampton Inn, Courtyard, Fairfield Inn, Holiday Inn, Holiday Inn Express, Crowne Plaza, Hilton, and the Hilton Garden Inn....

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1Thank Shortonvt
Shyanne C, Front Desk Supervisor at Sheraton JFK Airport Hotel, responded to this review

Dear Valued Guest, Thank you very much for your wonderful feedback. We appreciate all your comments. I will ensure to pass your feedback to the staff. Thank you very much for writing your review.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The Sheraton JFK Airport Hotel is a new, full service hotel featuring a sleek design, and everything you need to be comfortable and productive. Located just 0.5 miles from John F. Kennedy Airport ... more   less 

Additional Information about Sheraton JFK Airport Hotel

Address: 132-26 South Conduit Avenue, Jamaica, NY 11430
Region: United States > New York > Queens > Jamaica
Price Range: €148 - €302 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton JFK Airport Hotel 3.5*
Number of rooms: 150
Reservation Options:
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Also Known As:
Jamaica Sheraton
Sheraton JFK Airport Hotel Jamaica, New York
Hotel Style:
#1 Green Hotel in Jamaica
#3 Business Hotel in Jamaica
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton JFK Airport Hotel staff and other travellers.
18 questions
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Pittsford, New York
Bohemia, New York
New York, United States
6 months ago
Savannah, Georgia

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Questions? Get answers from Sheraton JFK Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Seventh floor rooms far from elevator, or take a room on another floor.”
 of 5 bubbles Blaise122, 24 Feb 2017 | Read review
“2nd floor very quiet.”
 of 5 bubbles K5434OOalext, 15 Feb 2017 | Read review
“6 & 7th floor”
 of 5 bubbles saran765, 13 Feb 2017 | Read review
“Become a SPG member and book the club rooms.”
 of 5 bubbles DCA2012, 24 Jan 2017 | Read review
“All quite good.”
 of 5 bubbles charlief767, 7 Jan 2017 | Read review
5 of 5