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Hilton Garden Inn Ithaca

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#3 of 22 Hotels in Ithaca
Certificate of Excellence
GreenLeadersBronze level
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1 room 2 adults 0 children
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Hilton Garden Inn Ithaca
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742 Reviews from our TripAdvisor Community

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Showing 732: English reviews
Cortland, United States
Reviewed 14 December 2016

Won a free room and breakfast. My husband and I were celebrating a late anniversary. This Inn is very nice. The staff was awesome. The room was very comfortable. The elevators had to use your room key to go up or down (that was a good idea) Breakfast was awesome. The staff there was very helpful. You could have anything...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 701crystalr
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear 701crystlr, Congratulations on your winning and Happy Anniversary. I am thrilled to read we were hosting your anniversary and what a memorable experience it was for you and your husband. Until next year! Teri Tarshus, CHA General Manager

Reviewed 11 December 2016

Good, friendly service. Front desk staff, shuttle driver and cleaning service all efficient and friendly. Clean rooms. Shuttle service and free parking nice addition. No problems. Nice to have option of breakfast and the pub so you do not need to leave. Here visiting son at Cornell.

Review collected in partnership with Hilton Garden Inn
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Thank lauratK3462XU
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear LauratK3462XU, What a great time to visit Cornell and see your son-the early winter season is just cold enough to bring color to your cheeks but not cold enough to keep you inside yet. Thank you for choosing the Hilton Garden Inn-Ithaca as your hotel of choice, we are honored to host your stay. Our team works hard to...

Pennsylvania, United States
Reviewed 7 December 2016

I've stayed several places in Ithaca and the Hilton is by far the best choice. The staff are excellent, quick check-in and check-out. Rooms are very quiet, good sized, and clean. I will definitely come back.

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Helpful?
1Thank Robert D
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Hi Robert, Thank you for your review and for sharing your experience with our future guests. Our team works hard to ensure everyone has the experience you wrote about and I'm thrilled to share your feedback with our entire staff. We look forward to welcoming you back again soon, Teri Tarshus, CHA General Manager

Andover, New Jersey
Reviewed 6 December 2016

I have stayed at this property before, and something must have changed since my prior stay a few years ago. I don't remember it being a negative experience, but this stay was extraordinary positive entirely due to the staff. They were terrific, from the front desk during all shifts to the breakfast room staff, restaurant staff and housekeeping. The front...

Review collected in partnership with Hilton Garden Inn
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1Thank Kenneth O
Kingston, Canada
Reviewed 1 December 2016 via mobile

Travelled to Ithaca this past week for a planning meeting. The arrangements for the meeting were a bit convoluted and the staff were extremely pleasant and helpful in catering to our requests. The rooms were very clean and comfortable, there is an Irish Pub attached to the hotel which was very good, the gym is well equipped and with space...

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Helpful?
Thank Maureen B
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Hello Maureen, Thank you for sharing how successful your planning meeting was, our hotel team is honored to have played a part in the success. We appreciate your feedback and look forward to working with you again in the future. Warm Regards, Teri Tarshus, CHA General Manager

Reviewed 29 November 2016

Sometimes you just need to get away for a weekend with your loved one - not too far and not too indulgent. Just someplace with things to do and a hotel that makes it special. The Hilton Garden Inn in Ithaca provides just that - staff that are attentive and friendly, located in the heart of fun places to visit...

Review collected in partnership with Hilton Garden Inn
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Helpful?
1Thank Maura T
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Hello Maura, WE look forward to hosting you year after year! Your weekend sounds wonderful, I am thrilled to hear we were part of a special getaway and I hope to meet you in person next year. All my best, Teri Tarshus, CHA General Manager

Rowland Heights, California
Reviewed 26 November 2016

We had an one-night stay here to pick up our son on our way to Montreal. The room was average with old towels (not quite like sand papers, but getting there) and a bed that sunk to the middle. The rooms were clean and the breakfasts for Hilton Gold Members were pretty good. The rooms are average in sizes and...

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Helpful?
1Thank BigFishDiveClub
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear BigFishDiveClub, Extremely Friendly is our goal! Thank you for acknowledging our team and how they impacted your stay. You are right about our beds, they are sagging and very soon they will be out the door...brand new beds are on their way for our hotel and will be in all rooms by mid-January. Again, thank you for sharing your...

Ithaca, New York
Reviewed 21 November 2016

This is the place to stay in Ithaca because of convenient location, nice rooms, pleasant and friendly staff. Enjoyed free shuttle service to Cornell. 24/7 access to coffee in lobby. Easy to walk to DeWitt and central mall.

Review collected in partnership with Hilton Garden Inn
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1Thank joelbY8363GQ
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Joelby8363GQ, Location, location, location! We hear this a lot. Thank you for taking the time share how convenient our location was for your stay. We appreciate your loyalty and we hope to welcome you back again soon. Cheers, Teri Tarshus, CHA General Manager

Potsdam, New York
Reviewed 20 November 2016 via mobile

We stayed here for 2 nights with the Section X Athletes for the NYS Swim Finals. The staff was very helpful and accommodating ! The hotel is very nice with great placement to shops and many eateries. The rooms are spacious, updated, and clean. Several eateries and shops attached directly to the hotel which was convenient !

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Helpful?
1Thank Susan N
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Hello Susan, So happy to read about your stay. I hope your time in Ithaca was successful and the swim meet outcome was a success. On behalf of the entire team at the Hilton, we thank you for taking time to share your stay with us and our future guests. Warm Regards, Teri Tarshus, CHA General Manager

Reviewed 12 November 2016 via mobile

Although a king-bed room was reserved, I was told upon arrival that the hotel is sold out and my gays and and I can get a handicap accessible room with two queen beds. Bathroom's sink was clogged and sheets had stains (they were clean though!) The chair behind the desk was unbelievably used and tore down! Anyway, this is not...

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Helpful?
Thank Ramina F
Teri T, General Manager at Hilton Garden Inn Ithaca, responded to this review

Dear Ramina, I am very sorry to read about your experience with our hotel, it is not the typical stay experience our guests have and I wish to make this up to you. Please reach out to me personally at the number below and I am happy to hear more about your experience and ensure you and others in the...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Conference Facilities
  • Room Service
  • Free Parking
  • Banquet Room

Additional Information about Hilton Garden Inn Ithaca

Address: 130 E Seneca St, Ithaca, NY 14850-4356
Region: United States > New York > Finger Lakes > Ithaca
Price Range: €149 - €279 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Ithaca 3*
Number of rooms: 104
Reservation Options:
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Also Known As:
Hilton Garden Inn Ithaca Hotel Ithaca
Ithaca Hilton Garden Inn
Hilton Ithaca
Hotel Style:
#2 Business Hotel in Ithaca
#2 Green Hotel in Ithaca
#3 Romantic Hotel in Ithaca
#3 Family Hotel in Ithaca
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Ithaca staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Ithaca staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The handicapped room we got (I chose it online before arrival) was much roomier than standard, with a roll-in shower.”
 of 5 bubbles HandsomeHoward, 31 Jan 2017 | Read review
“Ninth floor has a good view”
 of 5 bubbles emizco, 30 Jan 2017 | Read review
“Room 942 is up up and away from it all.”
  • The view from 942.
 of 5 bubbles thompstone, 10 Jan 2017 | Read review
“upper floors (7 - 9) get you a pretty good birds eye view (albeit a low flying bird) of Ithaca and/or the hills where Cornell sits.”
 of 5 bubbles BigFishDiveClub, 26 Nov 2016 | Read review
“We've been in corner rooms both times which have more windows with great views.”
 of 5 bubbles Lisa121575, 1 Nov 2016 | Read review
5 of 5