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Holiday Inn Express Irondequoit

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137 Reviews from our TripAdvisor Community

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Showing 134: English reviews
Chapel Hill, North Carolina, United States
Reviewed 16 July 2015

Everything about this motel was pleasant, clean, quiet, and comfortable. An excellent value. It has an indoor pool, free wifi, better than average free breakfast, and a friendly staff. Even though it cost much less than other motels of this caliber, I can't think of anything that was missing.

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Helpful?
Thank Dan G
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Dan G: Thank you for your kind words. We are glad that you enjoyed all of our amenities especially our wonderful breakfast. Guests are pleasantly surprised by our scrumptious cinnamon rolls and our pancake machine. We hope to see you again when you are in the Irondequoit/Rochester area. Nicole Taft General Manager Holiday Inn Express Irondequoit

Reviewed 12 July 2015 via mobile

The best way to book a reservation at this property is online. We booked a one night stay in a non-smoking room. When we arrived, Nicole, the front desk manager, greeted us warmly and went out of her way to make sure that we had a non smoking room that was on a non smoking floor (as opposed to the...

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Helpful?
Thank Crazed_in_NY
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Crazed_in_NY: Thank you so much for your kind words. You have truly made my day. Guests such as yourself make the hospitality business truly enjoyable. I am sharing your comments with the entire staff and look forward to seeing you again while you are in the Rochester area. Nicole Taft General Manager Holiday Inn Express Irondequoit

Brooklyn, NYC
Reviewed 19 June 2015 via mobile

It was a little cheaper to stay here and it was clean. The front desk was very helpful and the pool was very nice. The wifi wasn't very fast and the shower was a little dated and was showing it. The plus is there's a IHOP right in front of the hotel and Target on the other side.

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Helpful?
Thank tiny11231
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear tiny11231: Thank you for your feedback. We are glad that you found the pool very nice and that the front desk was very helpful. It is great that we have Target, Sears, Marshall's, Applebee's, IHOP, Chipotle, and Starbucks all within walking distance. Again thank you for your feedback and we hope to see you again while you are in...

Fitchburg, Massachusetts
Reviewed 8 June 2015 via mobile

Traveling through Rochester, came across this Holiday Inn. Great value and great location. The rooms are comfortable and clean, and the staff very helpful. If coming through this area again, I definitely would stay here again! Great for families, clean pool and wholesome atmosphere.

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Helpful?
Thank Dave T
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear Dave: Thank you for your feedback! We are glad that you enjoyed your stay and hope to see you again if you are in the Irondequoit/Rochester area. Yours in hospitality, Nicole Taft General Manager Holiday Inn Express Irondequoit

Watertown, New York
Reviewed 26 May 2015

We specifically requested first floor room on reservations, made months in advance. We were told they were booked and only had a 3rd floor room available. If my husband did not pack a fan room would have been to warm to sleep in. First we were told we could not have the room even though it was after 3pm, they...

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Helpful?
Thank Rosanne F
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your feedback. I do apologize that we were not able to honor your request for a first floor room.Fortunately for us we do have an elevator so you would not have to walk up any stairs. If I could have a little more information regarding your identity I would be more than happy to look into the...

Schenectady, New York
Reviewed 24 May 2015

We were forced to choose this hotel as we were traveling to the area on a college graduation weekend. The staff was friendly; however, the room was just average. It was clean, but not so much so that I felt comfortable with it. Unfortunately, because just about every other place around it was booked, the price was over-the-top. I have...

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Helpful?
Thank farleydog220
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear farleydog220: Thank you for your feedback. The holiday weekend was a rather busy for the area with a few colleges holding their graduation ceremonies, the air show, concerts, the color run and Seabreeze Amusement and Outdoor Amusement Park being open. Our rates were competitive with hotels in our market. I do hope that you enjoyed the amenties of complimentary...

Gibbstown, New Jersey
Reviewed 13 May 2015

Four guys fishing lake ontario stayed for 3 nites, we rented two rooms, the hotel was clean, easy to access from highway after 6 hr drive, close 10 min drive to marina and fishing, and close to local restaurants, supermarkets and taverns. The rooms were larger than I expected yet I wonder why the bureaus have bottom drawers that were...

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Helpful?
Thank FourPinesWinery
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your feedback!! Please let me know when you will be back in the area and I will make sure that both of your rooms do have refrigerators and microwaves. I will also speak to our night staff to make sure that the coffee is fresh 24 hours a day. We will definitely be in contact...

A TripAdvisor Member
1 review
Reviewed 13 May 2015 via mobile

Breakfast person way behind the crowd. Went early, out of eggs and sausage. She took egg plate to kitchen. Many minutes later back with more eggs and proceeded to stand at them stirring them. Seemed to not care about short food choice. In no hurry to help. Worst HI Express breakfast ever. Please listen up.

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Helpful?
Thank A TripAdvisor Member
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review. I do apologize that the hot items were not readily available. If you would like to further discuss your stay please do not hesitate to contact me at nicole.taft@pillarhotels.com Nicole Taft General Manager Holiday Inn Express Irondequoit

Geneva, New York
Reviewed 22 March 2015

We stayed here for two nights and we're pleasantly surprised. The rooms were larger than we expected and very comfortable. The hotel has a nice free breakfast run by a very attentive older woman who you can tell loves her job. Close to hospital and many good local restaraunts.

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Helpful?
5Thank SenecaLake59
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear gager59: Thank you so much for your feedback. Our rooms are larger than your average hotel which always surprises and pleases our guests. We are very lucky to have Mary as our breakfast hostess. She does truly love her job. We hope to see you again while you are in the Irondequoit/Rochester area. Yours in hospitality, Nicole Taft General...

Reviewed 12 March 2015 via mobile

Upon arrival I was asked to see my credit card used to book the room. The hotel had already taken the money for the room prior to arrival so I assumed they needed to see it for verification. I was not told that they would run my credit card again for an additional $22.50 for incidentals until I noticed on...

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Helpful?
Thank Halarioushil
Nicole T, General Manager at Holiday Inn Express Irondequoit, responded to this review

Dear halarioushil: I do apologzie atht you were not completely satisfied with your stay. An authorization is placed on everyone's debot or credit card at the time of check in in case of incidental charges. At checkout time the hold is released by the hotel and the bank then places the funds back into your account. If you are still...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 

Additional Information about Holiday Inn Express Irondequoit

Address: 2200 N Goodman St, Irondequoit, NY 14609-1044
Region: United States > New York > Finger Lakes > Irondequoit
Price Range: €87 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Irondequoit staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper floor to avoid the noise of people coming off the elevator and going to the pool or breakfast.”
  • Unmade beds
  • Nice sized room
  • Nice in-room breakfast area
  • Good storage under the shelf for suitcases and a wardrobe and desk for folded clothes.
 of 5 bubbles soxfanPaxton, 7 Dec 2016 | Read review
“I prefer the side facing the road rather than facing the parking lot”
 of 5 bubbles VirginiaA621, 31 Mar 2016 | Read review
“Upper floor so no ones walking above you!”
 of 5 bubbles MzSunshine1, 26 Mar 2016 | Read review
“Book early”
 of 5 bubbles deemarie1228, 23 Mar 2016 | Read review
“Try another Hotel”
 of 5 bubbles N7404MHbarbarah, 27 Feb 2016 | Read review
5 of 5