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Holiday Inn Express Irondequoit

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Holiday Inn Express Irondequoit
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134 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Irondequoit
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Showing 131: English reviews
Canada
Reviewed 9 July 2016 via mobile

Front desk staff was pleasant but when asked for a room on a high floor, I was told there were none available. I sat in the lobby doing some work and watched new guests arrive and they were given higher floors so while not a showstopper, the lie bothered me. Room was clean but mattress was obviously quite old and...

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Helpful?
Thank mslade
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your feedback regarding your recent visit at our hotel. We have looked into the situation regarding your preference with a higher floor, unfortunately that day no rooms of that room type where available at that moment please accept our sincerest apologies for this inconvenience and disturbance you have experienced during your stay. Rest assured that these issues...

Detroit, Michigan
Reviewed 13 June 2016

I stayed at the hotel on 06/11/16. The front desk was amazing and very quick with check in. I needed extra towels and linen and was personally brought these items by the staff. I will stay here on future trips...

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Helpful?
1Thank Marlon B
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for choosing our hotel, and for taking the time to write a review. We are so glad to hear that you enjoyed your accommodations, as well as our staff. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Elizabeth, H Guest Relations Manager

Somerville, Massachusetts
Reviewed 7 June 2016

Was here on business for just one night, came away impressed. This chain is very consistent, and this property was no exception. The room was very clean and spacious with a desk for working and a very comfortable bed, and plenty of outlets for my devices. It was also very quiet. In my brief interactions with staff, I found them...

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Helpful?
1Thank Al P
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am very happy to hear you enjoyed your stay with us. We here at the Holiday Inn Express Irondequoit location strive to impress our guest with great service and comfort everyday. Again we thank you and value your feedback. We hope you will visit us again in the near future. Sincerely,...

Sherburne, New York
Reviewed 9 May 2016 via mobile

I have never had such exceptional customer service. Super friendly staff and very accommodating. We were there with our dance company group for the hall of fame dance challenge about 24 miles away. Hotel is easy to get to and conveniently located next to a target and an IHOP (Starbucks within walking distance as well as other places, but we...

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Helpful?
1Thank Jacqueline P
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you, so much for your review of our hotel and for taking the time to mention all of the small things we do here that shows how much care we put into the Holiday Inn Express in Irondequoit. We are all very happy that you and your family enjoyed your stay with us, it's something we take great pride...

Bronx, New York
Reviewed 2 May 2016

Traveled with a group of 41 and utilized 24 rooms. No complaints. Rooms were spacious and clean. Bathrooms were standard with comp toiletries. Beds were comfortable with firm and soft pillows. Flat screen TV. Not sure if all rooms have refrigerators and microwaves but room 208 and 210 did. K-cup coffee pot with comp. pods. Free wi-fi. Computer in the...

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Helpful?
1Thank nyccitygal
Brandon W, General Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for review. We loved having your bowling group here. It was truly a pleasure having all of you stay with us throughout the weekend. We hope to see you again in the future. Brandon Wade General Manager

Reviewed 9 April 2016 via mobile

Brittany at the front desk was really nice and always willing to help she even upgraded us to a king feature room since we had a 8month old and 2 kids it was better for us with a pull out... The upgrade was a big thing for us on this trip using our points since no other hotel n Rochester...

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Helpful?
Thank Shakeita M
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel, We always appreciate your loyalty as an IHG® Rewards Club member. I am pleased to hear you had a good experience with our Front Desk Agents, our staff always strives to up hold the standards we have as a IHG hotel. However please accept our sincerest apologies for the disturbance you...

Reviewed 4 April 2016 via mobile

Clean spacious rooms, beautiful pool, nice breakfast and very friendly staff from the front desk to the breakfast dining room. Convenient to highways, restaurants and shopping. Would definitely stay here again if ever in the area.

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Helpful?
Thank Natasha H
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am delighted to hear you enjoyed your stay with us and you were able to enjoy the use of our amenities. Our staff takes great pride in your review, and will continue to strive to have all of our guest experience a wonderful stay with us. We hope you...

Reviewed 31 March 2016 via mobile

We loved our stay! My kids (5 & 2) loved the pool! The room was great and beds were comfy. The exercise room was spacious and had Dumbbells which was a nice touch. The breakfast was yummy and filling. Elizabeth at the front desk was fantastic and made check in a great experience! She made our stay so much more...

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Helpful?
Thank JoFunke
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. All of our team members love to hear when our guest enjoyed their stay with us. We take great pride in our work and strive to surpass guest expectations. We are very happy your stay was relaxing and fun for your family and hope you all will visit us here again. Sincerely,...

Bolingbrook, IL
Reviewed 31 March 2016

I feel bad about writing negatively about this place because some of the staff were lvery kind and helpfu, but my big complaint was the lack of housekeeping services. I had read online reviews stating their housekeeping was not so hot, but I got to experience it firsthand. The first morning we were there, we alerted the front desk that...

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Helpful?
Thank Virginia A
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you for your candid review. We apologize that your recent stay did not meet expectations. We appreciate your comments and will share these with our team so that we can continue to improve our services. We are very disappointed we were not able to give you the best service you deserve and we want to ensure you steps will...

New York City, New York
Reviewed 26 March 2016

Stayed for 2 nights, had no issues. Room was clean, bed was comfortable. When we walked in we were immediately greeted by the front desk who also made the check in process quick & easy. I would def. come back, hotel is also located near plenty of local restaurants.. and theres also a Target right behind them!! :) Thanks for...

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Helpful?
Thank MzSunshine1
Brandon W, Guest Relations Manager at Holiday Inn Express Irondequoit, responded to this review

Thank you so much for your review of our hotel. I am very happy to hear you enjoyed your stay with us. It's something all of our staff takes great pride in, so we thank you for making our day great with this review. We all hope you will visit us again in the near future. Sincerely, Elizabeth H. Guest Relations Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
  • Family Rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Breakfast Available
Official Description (provided by the hotel)
Welcome to the Holiday Inn Express Hotel of Irondequoit, NY. This Irondequoit Hotel is a great location for business travelers. We offer business travelers a place to complete their work with complimentary wireless high-speed Internet access, free local calls, a 24 hour business center and more. We are conveniently located near such great companies including Kodak, Bausch and Lomb, Delphi, Rochester General Hospital, Xerox and many others. This beautiful 66 room hotel features smart amenities including a heated indoor pool, spa, fitness center, Simply Smart guest bathrooms and bedding collection, our Complimentary Hot Smart Start Breakfast Bar and more!Just minutes away you will be able to play on the shores of Lake Ontario. We are located near the numerous attractions of Irondequoit and Rochester including Blue Cross Arena, Seabreeze Amusement Park, Seneca Park Zoo, Durand Eastman Park, Kodak Park, Riverside Convention Center and more! Whether you are in the mood for culture, an exciting night on the town, a scenic stroll through the fall foliage, partake in a local festival, visit a museum or one of our high tech companies you will find it here. Come see why the Holiday Inn Express Hotel of Irondequoit is the smart way to stay! ... more   less 

Additional Information about Holiday Inn Express Irondequoit

Address: 2200 N Goodman St, Irondequoit, NY 14609-1044
Region: United States > New York > Finger Lakes > Irondequoit
Price Range: €93 - €118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Irondequoit 2.5*
Number of rooms: 66
Reservation Options:
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Also Known As:
Holiday Inn Express Irondequoit Hotel Rochester
Holiday Inn Rochester
Rochester Holiday Inn
Holiday Inn Express Rochester
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Irondequoit staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Irondequoit staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on an upper floor to avoid the noise of people coming off the elevator and going to the pool or breakfast.”
  • Unmade beds
  • Nice sized room
  • Nice in-room breakfast area
  • Good storage under the shelf for suitcases and a wardrobe and desk for folded clothes.
 of 5 bubbles soxfanPaxton, 7 Dec 2016 | Read review
“I prefer the side facing the road rather than facing the parking lot”
 of 5 bubbles VirginiaA621, 31 Mar 2016 | Read review
“Upper floor so no ones walking above you!”
 of 5 bubbles MzSunshine1, 26 Mar 2016 | Read review
“Book early”
 of 5 bubbles deemarie1228, 23 Mar 2016 | Read review
“Try another Hotel”
 of 5 bubbles N7404MHbarbarah, 27 Feb 2016 | Read review
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