The hotel & room was lovely. The staff was friendly and helpful. We found hair in bathroom in 3 places. The tub/shower knob was not working properly making it difficult to get proper water temperature.
The only issue with this hotel is the refrigerator in the room. The compressor would go off every half hour or so, it was very loud and woke us up. The staff and the amenities were great. All the staff were pleasant and helpful. The breakfast was good and well stocked.
We have stayed at the Hampton Inn on Ridge Road twice and have really enjoyed our visits. The price is a real bargain. It's also located really close to Rte 590, which will take you to the major expressways in Rochester. There's also a good Italian restaurant next door. The hotel…
Nice and clean, nice staff, good value. The only downfall is the quality of the hot breakfast items. They were just terrible. There were other options though so only an issue if you make it one. Would stay again.
My fiance and I went here to see family and to see Niagra Falls. The location was super convenient, as there is a Walmart, coffee place, and a restaurant that's just a short walk away from the hotel. It is also right by route 104 which is also super handy. The room was clean, …
"the third floor was quiet with a nice view of the sunrise"
"Insist on a top floor room."
"Check out if the room is functional before unpacking."
"Plan on leaving your coats and suits in the car. There is no way to hang clothes in the room"
"Book early, for the hotel is popular."