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Horrible, filthy room, no air, no screens on windows, stains on furniture, towel holders falling off walls, mirrors filthy and filmy, horrible odor we booked for 2 nights and stayed one, talked to girl at front desk and she was of no help nor did...More
Thank Cindy S
Response from 6Team, brand expericened team member at Budget Inn HorseheadsResponded 11 August 2015
Thank you for posting your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. Please know the conditions you experienced are an exception to our guest commitment and as...More
first off the security door lock on the side entrance did not work ANYONE could walk into the hotel. this is right after you walk pass a trash can outside the door overflowing. getting into room you notice that the dead bolt lock does not...More
Thank peter p
Response from 6Team, Brand Experience Team member at Budget Inn HorseheadsResponded 31 July 2015
Thank you for taking the time to post your review. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment during your recent stay. We have procedures in place related to our pest policy that...More
The staff was very friendly when I checked in. This was the only good thing about this property.
The hallways were very dirty, stained carpets, unsecured doors and smelled like pot.
The room was filthy, nasty carpet, bed was not made, couch had black soot...More
1 Thank unfdoug
Response from 6Team, Brand Experience Team member at Budget Inn HorseheadsResponded 6 July 2015
Thank you for sharing your feedback. We are committed to delivering a clean, comfortable visit and apologize for any failure in following through on that commitment during your recent stay. We strive to provide a clean, comfortable stay and are disappointed your visit...More
This is a Motel 6 franchise location with numerous issues. First when I checked in the woman at the front desk didn't have change so she went to her car to break a $100. Second the room was filthy. There were large stains in the...More
1 Thank tm2061
Response from 6Team, Brand Experience Team member at Budget Inn HorseheadsResponded 18 June 2015
Thank you for your review. We are happy to be a pet-friendly hotel, but apologize if/when their presence presents an inconvenience to other guests. We are committed to delivering a clean, comfortable room and apologize for any failure in delivering on the commitment...More
I was not happy when I checked in. The computers were not working properly. They have done.very good upgrading of the furniture. However they lack in oversized towels if larger. The heat was boiling when we arrived to our room. We were also promised a...More
US$46 - US$70 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Number of rooms
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