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Casa Inn Premium Hotel Queretaro

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174 Reviews from our TripAdvisor Community

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There are newer reviews for Casa Inn Premium Hotel Queretaro
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Showing 46: English reviews
Reviewed 21 July 2015

I got a two bed room even though I went with my wife, but in general it's a good hotel, really comfortable bed with average tv service, I guess it's a good option for all kinds of travelers, it's relatively near the city downtown but on the outskirts of the city so the view isn't spectacular but everything else is...

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Helpful?
Thank Hugo S
Reviewed 10 July 2015 via mobile

We stayed here over Christmas while visiting a friend. Although far from downtown, I felt very safe and enjoyed the awesome service from the hotel staff. Most people spoke English and the shuttle service was an added bonus! The rooms are very clean and modern. The food was really good too, with fantastic service in the restaurant. We wished we...

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Thank Daniella V
Reviewed 7 June 2015 via mobile

It is a hotel that had very good quality for a business traveler. Not close to downtown, but close enough to the convention center. Accommodations are ok and clean. Internet speed is very good (around 5 Mbps). However, restaurant quality is medium, they do not take pride on how food is... Just average, good area of opportunity for improvement, though...

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1Thank Horacio M
Reviewed 25 May 2015 via mobile

By personal perspective, this hotel is an excellent option for lodging for business purposes at Queretaro. Very comfortable, excellent rooms and good food at the restaurant. The pool and gym areas are very nice. This hotel is not near to Queretaro's downtown (20 min by car). But if you intention is to rest after a long day working, Casa Inn...

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Helpful?
Thank Miguel Ángel C
Community of Madrid, Spain
Reviewed 16 March 2015

Good place for rest in Queretaro, the hotel is new and the service is well. The facilities are find and the view from the top is great. The only thing is that is far from the city and downtown. I recommend it.

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Thank Eduardo P
Reviewed 29 January 2015

The hotel is nice is kind of far from every place, but it is quiet place to stay. Our room was always clean and on time, we forgot some vanities and they supplied them for free and on time. The only thing they need is better attention from front desk. When we arrived at night they made us wait many...

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Helpful?
Thank Adriana M
PORT ALBERNI
Reviewed 15 January 2015 via mobile

This out if town hotel is more oriented towards the business side rather than tourism. It is a 50 peso ride from the bus station and the hotel does have a shuttle into town which is free but of course the driver has to be tipped. He seemed happy with 50 pesos. Rooms are bright and modern, bathroom is separated...

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Helpful?
Thank KSC248
JACKSON, MS
Reviewed 13 December 2014 via mobile

The hotel is nice the rooms are modern, but the customer service from Gabriela Hernandez at the front desk was terrible. I showed up 2 hours before check in and she made me wait the two hours I ,asked her many times to call house keeping to give my room priority, but she denied my request many times. It's a...

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Helpful?
Thank davidlegarreta
michelgustavo, Managing Director at Casa Inn Premium Hotel Queretaro, responded to this review

Dear Mr. Legarreta We are sorry for the troubles you encountered during your stay at the Casa Inn Querétaro. Taking care of your advice, we recently change our Front Desk staff and our General Manager, expecting to provide a better service for our customers. Please accept our sincere apologies. Best Regards, Gustavo Michel Managing Director Casa Inn Hotels.

Guadalajara, Mexico
Reviewed 8 December 2014

I just got out of that place, the room was alright nad pretty clean, it has enough in-room ammenities for what you pay. The food at the restaurant is TERRIBLE, nothing I ate was worth my money. The pool area is the best thing about the hotel if you want to head for the Sauna or Steam Room. The Jacuzzi...

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Helpful?
Thank Rodrigo V
michelgustavo, Managing Director at Casa Inn Premium Hotel Queretaro, responded to this review

Dear Rodrigo: We are sorry for the inconveniences you experienced during your last stay at the Casa Inn Querétaro Hotel. Considering the kind of troubles you and other customers experienced, we decided to make important changes in our organization, we have a new General Manager, a new Food & Beverage Manager and a complete new Front Desk staff. We expect...

Reviewed 12 November 2014 via mobile

Very clean well run hotel. All of the staff went out of their way for us. Check in desk spoke English. Very helpful because my Spanish is very limited. Breakfast buffet was delicious. They had an omelet and waffle station. Rooms were clean, modern, walk in shower, and a flat screen tv. Location of hotel did not allow any exploring...

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Helpful?
Thank Toflyby

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Casa Inn Premium Hotel Queretaro

Address: Paseo de Miranda Ote. 2 | Monte Miranda, Queretaro 76030, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro
Price Range: €50 - €70 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Casa Inn Premium Hotel Queretaro 3.5*
Number of rooms: 54
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Hotel Style:
#6 Business Hotel in Queretaro
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Questions & Answers

Here's what travellers have asked, with answers from Casa Inn Premium Hotel Queretaro staff and other travellers.
1 question
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Questions? Get answers from Casa Inn Premium Hotel Queretaro staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great views from rooms at the front ramp for wheelchair and 2 lifts”
 of 5 bubbles Zeppyc, 13 Oct 2015 | Read review
“include the buffet breakfast when you pay the room or in the reservation, that way it is cheape”
 of 5 bubbles IRA_LELI98, 29 Sep 2015 | Read review
“The higher you go the nicer view of the skyline you have.”
 of 5 bubbles ph3654569, 21 Oct 2014 | Read review
“Just don't stay here!”
 of 5 bubbles NGPS, 6 Jul 2014 | Read review
“The 10th and 11th floors allows you to have breakfast at the 10th floor room with a nice view of the city.”
 of 5 bubbles Emi-BR, 5 May 2014 | Read review
5 of 5
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