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El Serafin Hotel Boutique

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El Serafin Hotel Boutique
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203 Reviews from our TripAdvisor Community

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Showing 61: English reviews
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Panama City, Panama
Reviewed 1 week ago

Well, I have to admit I was a little nervous when I saw that it was an eighteenth century remodel and had a "three-star hotel" rating, but with all the rave (five-star) user reviews, I decided to go for it. We were soooooo glad we did! My wife and I stayed there last night. Being Valentine's Day, we wanted something...

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Helpful?
Thank JimE_1111
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear JimE_1111: Thank you very much for taking the time to share with us your experience in this your home, likewise receive my most cordial greetings. It is very gratifying to know that we met your expectations by providing you with an excellent service, which you certainly deserve, I would like to share with you that our priority is to...

Montreal, Canada
Reviewed 2 weeks ago

A magical stay at a beautiful hotel! Everything exceeded our expectations at this gorgeous and beautifully decorated 200 year old building and courtyard, from the lovely bedding, to the excellent breakfasts each day (gracias, Karen!), to the exceptional service from all of the wonderful and helpful staff! Liliana at reception was especially helpful for us, from arranging tours to calling...

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Helpful?
Thank Dianne L
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Our beloved Dianne L: Thank you very much for your kind comments, for us it has been a privilege to have you in this house, your congratulations will be shared with our collaborators. Comments like these are the ones that keeps us motivated to be better and always try to exceed our guests' expectations . Thanks and see you soon

Reviewed 3 weeks ago via mobile

The perfect combination, pasta and wine. Nice porcini mushrooms ravioli in a mushroom cream sauce. Rosso di montalcino italian wine. Anibal service was incredible. They have a perfect location. Amazing!

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Helpful?
Thank Idalis S
Mexico City, Mexico
Reviewed 4 weeks ago

We stayed 3 days 2 nights in this B&B/hotel boutique, it was a nice experience. Staff was attentive and professional, helpful with the requests I had, they let me extend my check out with out any fee. There is a free breakfast included (bread, coffee, orange juice, yogurt and toast only). The room we stayed (viento) was spacious, pillows and...

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Helpful?
Thank emruve
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear emruve: Thank you for your comments, it has been our pleasure to give you this house and we hope to have the privilege of your company again. Greetings and see you soon

Woodbury, Minnesota
Reviewed 6 January 2017

My wife and I arrived well before stated check-in time, so the staff was able to find a room to store our luggage while we walked around Queretaro. Upon check-in to the room, we found it acceptable. No real frills, but we didn't need that. The staff was also very helpful in booking us a taxi for our 4AM departure...

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Helpful?
Thank Adam B
El Serafin Hote... B, Director de Recepción at El Serafin Hotel Boutique, responded to this review

Dear Adam: It was a pleasure to meet you at home! We are very pleased to read your comments, they are very important to us, thank you for taking the time to write to us. We will be waiting for you !! Best regards El Serafin Hotel Boutique

Reviewed 23 December 2016 via mobile

Serafín worked out perfectly for me and my partner. Its location is central and walkable to everything. Next door is a great gorditas place and there's a popular taco cart in front. The service was professional and accommodating to every we request we had, like when we needed to print things, ask for extra waters and coffees, and watch our...

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Helpful?
Thank Christopher T
El Serafin Hote... B, Director de Recepción at El Serafin Hotel Boutique, responded to this review

Dear Christopher: Thank you very much for taking the time to let us know your opinion, for us it has been a pleasure to welcome you at home and we hope to see you again very soon. I assure you that we will send your congratulations to all our staff, comments like this motivate us to be better and to...

Los Angeles, California
Reviewed 6 December 2016

My wife and I had a wonderful stay in this charming and beautifully decorated hotel in the historical center, walking distance to everything. Spacious and clean rooms with extremely comfortable beds. Continental breakfast is served in the room. Warm and inviting courtyard where complementary afternoon drinks are offered. Most of all, hands-on management/owner (Sra. Maria) and staff ( Cecilia, Liliana,...

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Helpful?
Thank Jasonjnms
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Thank you very much for taking the time to let us know your opinion, for us it has been a pleasure to welcome you at home and we hope to see you again very soon. I assure you that we will send your congratulations to all our staff, comments like this motivate us to be better and to focus...

Ahaus, Germany
Reviewed 4 October 2016 via mobile

This is a nice boutique hotel, with some 20 rooms. Conveniently located in the centre of Queretaro, this is good value for money. Breakfast was brought to the room which was a nice surprise. Chose this hotel because it is different from the big names, yet delivers almost the same services, yet with a more personal touch.

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Helpful?
Thank JelleGF
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear JelleGF Many thanks for your comments, at El Serafin Hotel Boutique we strive to provide an authentic and pleasant experience. We hope to have the pleasure of the company on your next visit to Queretaro. See you soon

Reykjavik, Iceland
Reviewed 30 July 2016

We were very pleased with our stay with you at the El Serafin Hotel. The rooms, the interior of the hotel, the staff and the welcoming atmosphere in general, made us feel at home with you. The spacious rooms, all the small details and the friendly and helpful staff were especially important to us since we stayed with you for...

Review collected in partnership with this hotel
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Helpful?
Thank Anna Kristín G
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Anna Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! It was pleasure !

Reviewed 16 July 2016

hotel is well located, very central, easy access to the shops and main square, rooms are very old, including bathroom. breakfast is included, ok, but did not impress. Internet was free, staff was friendly.

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Helpful?
Thank Livia S
El Serafin Hote... B, Gerente at El Serafin Hotel Boutique, responded to this review

Dear Livia Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Breakfast included
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about El Serafin Hotel Boutique

Address: Independencia #22 Centro Historico | Queretaro , Queretaro, Queretaro City 76000, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Queretaro > Queretaro City
Price Range: €57 - €104 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — El Serafin Hotel Boutique 3*
Number of rooms: 13
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Questions & Answers

Here's what travellers have asked, with answers from El Serafin Hotel Boutique staff and other travellers.
3 questions
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San Juan Cosala, Mexico
over a year ago

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Questions? Get answers from El Serafin Hotel Boutique staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All room appear to be VERY nice (from the outside).”
 of 5 bubbles JimE_1111, 15 Feb 2017 | Read review
“Lluvia quiet, the room directly above, or the one with balconies. Lluvia would be wheelchair accessible. All other rooms accessed by stairs.”
  • Lluvia has a very comfortable King size bed with luxurious & wonderful smeeling bedding.
  • This is what we see out the window from our sitting area, a pond & turtle fountain
  • This is the view entering our room Lluvia, which means rain.
  • The door to Lluvia on right, where we hd breakfast each morning
  • Walking from the reception through the courtyard, these are our bedroom doors.
  • 15 foot high ceilings are the norm in these 200 year old haciendas!!
  • This is where we ate out breakfast each day, which is included in the room price
  • View from the balconied room over reception, looking right
 of 5 bubbles DianneL650, 8 Feb 2017 | Read review
“Pick a room in the 1st floor!”
 of 5 bubbles gaby_caballero, 12 May 2016 | Read review
“La Lluvia is a good choice --- larger, with a sitting area, a room safe and a nice bathroom. You will hear people walking past by 8:00 a.m. It is quiet at night after about 11:00 p.m. We were happy there.”
 of 5 bubbles DaveWells, 2 May 2016 | Read review
“I had the opportunity to see many of the rooms and they all seem wonderful.”
 of 5 bubbles 209douglasg, 19 Apr 2016 | Read review
5 of 5