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Crowne Plaza Queretaro Diamante

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Traveller (63)
Room & Suite (127)
Dining (24)
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Overview
  • Excellent27%
  • Very good44%
  • Average17%
  • Poor4%
  • Terrible8%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Pool
Non-Smoking Rooms
Restaurant
Airport Transportation
3 Star Hotel
All hotel details
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Rooms
29 Apr30 Apr
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1 room, 2 adults, 0 children
Standard Room
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Reviews (135)
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31 - 35 of 55 reviews
Reviewed 11 November 2014

this hotel is located on a hill from where you have the full view of Queretaro, if you are in your bed with the light off and the courtains open you have a breathless view. the bar and the restaurant are very good and the...More

Thank emanuelt71
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 13 November 2014

Good day emanuelt71 We want to thank you for uploading your comments regarding your stay with us, it always is a pleasure to know that our guests are having a good time with us. I will forward your comments to all the related areas. We...More

Reviewed 30 July 2014

The rooms and reception service are excellent. very comfortable beds. The location although great for a spectacular view over te city is not very convenient and there is nothing around that you can walk to. the restaurant is expensive and A plate of dried pasta...More

3  Thank CUNKEN
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 1 August 2014

Good day Thank you so much for sharing your comments, there´s no better way to find weak areas than the guests´s feedback. We will personally speak with all the areas involved in your comments and will take action immediately. Thank you again for your comments...More

Reviewed 21 June 2014

I was in this city for business and this hotel was by far one of my best. We has friendly quality service. The bar was so relaxing to look over the city from a mountain view at night was just amazing..

Thank WowWee2014
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 23 June 2014

Good day WowWee2014 Thank you for uploading those comments, we'll be waiting for you on your next trip to Queretaro. Best regards

Reviewed 8 June 2014

I just had a red-eye flight in from NYC, no sleep, starving and tired. After checking in, I wanted a bite to eat and some stores to shop. Because the concierge was not in, the front desk said, "oh!! you want food? and shops?" "yes,...More

1  Thank toasty24
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 9 June 2014

Good day toasty24 We want to thank you for the time to share your comments regarding the recent stay with us at Crowne Plaza Queretaro. Sadly, we read that you didn't have a good experience with the recomendation made by the front desk. May I...More

Reviewed 3 June 2014

The views from the bedrooms of the city are spectacular. There is a pool (that I did not use) but it looks decent. The beds are great! I slept very well. Very clean. The only thing I thought was weird is the bathroom was very...More

Thank amy s
Response from Marco Antonio M, Guest Relations Manager at Crowne Plaza Queretaro DiamanteResponded 5 June 2014

Good day amy S It really is great to read comments like yours, we try our best everyday to fulfill our guests needs and offer an excellent stay. I forwarded your comment to all the areas involved and this really helps us to work even...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Fitness Centre with Gym / Workout Room
Room Service
Restaurant
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Babysitting
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Details
Price range
US$74 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Queretaro City
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$74 - US$131 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#21 Business Hotel in Queretaro City
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (63)
Room & Suite (127)
Dining (24)
Pool & Beach (17)
Business Centre & Event Rooms (7)
Questions & Answers
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Room Tips
"very confusing you actually enter hotel at mid point and 1-5 floors are below the lobby. Higher floors and..."
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"Ask for a city view room. It is quieter."
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"If available take floor 2"
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"Quiet Zone"
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