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BEST WESTERN Maple City Inn

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69 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN Maple City Inn
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Showing 66: English reviews
Hyde Park, United States
1 review
Reviewed 16 April 2016

I enjoyed my stay very much. The best part was a late night swim. I loved the pool. I stayed at the hotel to visit my son for his birthday. He attends a local college. I stay here every time I visit. I tried another hotel in the area once and it was the worst. This is the only place... More 

Review collected in partnership with Best Western

Helpful?
Thank Nancy M
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. We are happy that you enjoyed your stay with us and we hope to see you back real soon. More 

Slingerlands, New York
Level Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2016

I stayed here while my daughter was at a college visit. The hotel was pretty full and I had the room next to the front desk/breakfast area, yet it was not noisy. The immediate surrounding area is nothing much but the hotel is clean and comfortable. Looks like it was updated fairly recently. Breakfast was good. Nothing fancy, but good... More 

Helpful?
Thank jbliss19
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know of your experience. We here at the Best Western Maple City Inn strive to make all of our Guest feel at home. We hope that you will visit us again real soon. More 

homer, United States
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 April 2016

This is an overpriced for the area hotel they was cosmetically updated but they didn't fix the noisy rooms. Stay on the second floor because the floors creak. Also the internet is very slow. The beds were good and the pool was warm but the noisy rooms were discomforting.

Review collected in partnership with Best Western

Helpful?
Thank Peter D
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. Your concerns are very important to me. We value all feedback, as it helps us improve our product and service. Please reach out to me to discuss further. Kelly Kline General Manager 607-324-4300 More 

Rochester, United States
1 review
Reviewed 14 March 2016

super clean, close to everything in town, very friendly staff. I was pleased right away when checking in. the breakfast was very impressive and the pool area was very clean. I will definitely stay again! the only thing i would recommend it an earlier check-in time.

Review collected in partnership with Best Western

Helpful?
Thank Christopher M
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

I would like to thank you for taking the time to write a review via TripAdvisor. We here at the Best Western Maple City Inn strive to keep all of our guest happy and to make them feel at home. As we all know breakfast is the most important meal of the day and we are super happy that you... More 

Merrickville, Canada
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 9 March 2016

We were checking out on a Sunday. Breakfast was until 10am (of which on a Sunday should be a little later). We got to the breakfast area at 9:50 to find most of the food cleaned up already. We figured ok, no biggie we will just get juice. When my husband tried to get juice the machine was off. The... More 

Review collected in partnership with Best Western

Helpful?
Thank Jckavic
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to let us and others know of your stay.I would first like to sincerely apologize that your stay was anything but satisfactory, We here at the Best Western strive to keep our guest happy and comfortable. We would like it if you give us a second chance. More 

ELBRIDGE
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 February 2016

This is a great place to stay when we needed to go to Alfred, for my daughter to visit the college she will be attending in the fall. The room was clean, comfortable and very nicely furnished. The breakfast area is a little small, but the food was a-ok and coffee and tea are available in the lobby 24 hrs.... More 

Review collected in partnership with Best Western

Helpful?
Thank AL F
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to let us and others know of your stay. We here at the Best Western like our guest to feel at home. We are happy that you enjoyed the breakfast as we know that it is the most important meal of the day. We hope to see you again real soon. More 

Levittown, United States
1 review
Reviewed 17 February 2016

I booked this room through a non-refundable deal on Best Western's website reservation number 657633548. My Rate was for $101.99 and $12.24 in tax, a total of $114.23. Upon check in I put that amount on my credit card and thought all was done. I received an alert at 2:05 AM on my phone by my credit card company that... More 

Review collected in partnership with Best Western

Helpful?
Thank Marc W
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know of your experience. We here at the Best Western apologize to you that things did not go right with your stay. We have taken your comments and will do our best to make sure that things are better. I will gladly give you a call so that we... More 

Rochester, NY, United States
1 review
Reviewed 16 January 2016

I was in Hornell for the funeral of brother-in-law. I found this Best Western establishment to be so comforting from the desk clerk who sympathized with me, with a very pleasant attitude on my arrival. My room was clean, the pool most relaxing after the first evening at funeral home, slept well, very quiet, breakfast was very good and nourished... More 

Review collected in partnership with Best Western

Helpful?
Thank Norma G
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to share with us and as well with others about your stay here at the Best Western Hornell, NY. We are happy that you enjoyed your stay with us and we hope if you are back in the area that you choose us to stay with again. More 

1 review
Reviewed 15 January 2016

Staff were extremely attentive to salting sidewalks and clearing snow. I am used to another hotel chain due to expense reimbursement constraints. But this hotel was rebranded from another hotel at the same location and is much better than what was previously at this site. Closet height is way too low for tall people. Housekeeping needs to pay attention to... More 

Review collected in partnership with Best Western

Helpful?
Thank Randolph L
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time to let us and others know of your experience. We here at the Best Western apologize to you that things did not go right with your stay. We have taken your comments and will do our best to make sure that things are better. I will gladly give you a call so that we... More 

Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 January 2016 via mobile

Hotel has been renovated. Rooms are new, comfortable. Breakfast is good. This hotel beat my expectations, especially for a small town, very nice. Highly recommend. If you are looking for a decent price with better than average accommodations, consider staying here.

Helpful?
1 Thank Scott J
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for your taking the time out to let us and others know of your stay. We are happy that you enjoyed your stay and hope to see you again real soon. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
In your room
  • Microwave
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Maple City Inn newly renovated hotel as of June 2015 features a heated indoor pool & fitness facility, a hot breakfast and free Wi-Fi. We are located in the heart of the Maple City with the rolling hills of the Finger Lakes region surrounding the hotel. Alfred University & State College are just minutes away. The hotel is conveniently located near many of the area's businesses and organizations such as: Alstom and Trikeen. Start your morning right with a deluxe hot breakfast which includes: hot scrambled eggs, sausage, make your own waffles (different flavors daily) breads, muffins, Danishes, juice and 100% Arabica coffee. In-room amenities include a coffee maker, hairdryer, DVD player and a 37-inch flat screen TV. Enjoy nearby Letchworth State Park known as the "Grand Canyon of the East", Swain Resort for snow skiing and snowboarding, Corning Glass Museum and Watkins Glenn International Speedway just to name a few. ... more   less 

Additional Information about BEST WESTERN Maple City Inn

Address: 1 Canisteo Sq, Hornell, NY 14843-1954 (Formerly Comfort Inn)
Region: United States > New York > Finger Lakes > Hornell
Price Range: €106 - €122 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Maple City Inn 2.5*
Number of rooms: 62
Reservation Options:
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Also Known As:
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Hornell Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Maple City Inn staff and other travellers.
4 questions
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Buffalo, New York
6 months ago
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Questions? Get answers from BEST WESTERN Maple City Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Overall generally quiet.”
 of 5 bubbles maigrait, 24 Sep 2016 | Read review
“ask for first floor, convience only”
 of 5 bubbles base1mom, 18 May 2016 | Read review
“The back side of the motel is away from the railroad tracks and parking lot and thus quieter.”
 of 5 bubbles TimAlbany_NY, 14 May 2016 | Read review
“all the rooms are good”
 of 5 bubbles lindawal1, 8 May 2016 | Read review
“as a smoker I appreciated being placed on the first floor near an exit for trips outside to smoke.”
 of 5 bubbles 91warrenl, 6 May 2016 | Read review
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