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BEST WESTERN Maple City Inn

1 Canisteo Sq, Hornell, NY 14843-1954 (Formerly Comfort Inn)
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1 room, 2 adults, 0 children
1 room, 2 adults, 0 children
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1 room 2 adults 0 children
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Close 
  • Hornell Erie Depot Museum
    0.3 km
  • 2 star hotel
  • Free Wifi
Reviewed 12 December 2016
A great spot
If you're in Hornell on business or pleasure and you need a... more
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74 Reviews from our TripAdvisor Community

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Showing 71: English reviews
Stone Mountain, Georgia
Reviewed 2 weeks ago

Stayed 4 nights. Came back to the room late one night to find our room had not been cleaned. When I told the front desk they didn't seem surprised and really made no effort to apologize. The printer was also broken so we couldn't print our boarding passes. They could have cared less when I asked about it.

Review collected in partnership with Best Western
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Helpful?
Thank Susan M
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to share with us and others as well to let us know of your stay. I do apologize about your stay and we will correct everything that was wrong. We hope that you will come back and give us another chance.

Chateauguay, Canada
Reviewed 12 December 2016

If you're in Hornell on business or pleasure and you need a great overall and complete hotel the Best Western in Hornell New York has everything you'll need. Close to everything. One little catch however - reserve in advance as rooms tend to sell out frequently. The local business is growing and the hotel's bookings appear to have increased. Oh...

Review collected in partnership with Best Western
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Thank Jeff S
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you so much for taking the time to tell us and others about your stay at the Best Western Hornell. We are very happy that you enjoyed your stay and we hope to see you back again real soon.

Rio Rancho, New Mexico
Reviewed 5 December 2016

We didn't expect much when we drove up that rainly night, but it turned out to be a pleasant surprise. A very nicely done, updated hotel. The staff was super friendly & the lady by the pool (watering the flowers) was a kick. Breakfast was the usual, but put out very nicely. A little tricky to find at first, but...

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Helpful?
Thank Holley-7
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to let us and others know of your stay. We are happy that you enjoyed your stay and hope that you will return again.

Akron, Ohio
Reviewed 4 December 2016 via mobile

A nicely remodeled hotel. The room was clean and attractive. The breakfast was on a par with more expensive properties. I would have rated it higher if the sound insulation were better. We could hear our neighbor's TV, and foot steps from above. Fortunately, nobody partied late, and we were able to have a restful night on a comfortable mattress.

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Helpful?
Thank Allen H
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for letting us and others know about your stay here at the Best Western Hornell NY. We are glad that you enjoyed your stay and we sure hope that you will return again to visit us.

Reviewed 4 December 2016

Made reservations here as this was the closest hotel to our intended activity. The hotel was clean and the staff welcoming. The bed was comfortable. I was a little taken aback to find a metal wardrobe instead of a closet. I just found everything to be just a little less than in other hotels. The towels a little thinner, soaps...

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Helpful?
Thank Judy H
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for the review, we are glad that your stay was okay. I would like to apologize for not exceeding you expectations. We hope that you will come back and visit us again.

Chelmsford, Massachusetts
Reviewed 26 November 2016

The hotel was very clean and nicely decorated; a complete redo from before when we stayed. All new carpets and bedding, new business room and market area. The nicest hotel in the area and worth the price.

Review collected in partnership with Best Western
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Thank AMAllen88
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you so much for taking the time out to let us and others know of your great stay here at the Best Western Hornell NY. We try our best to make each and every guest feel at home during their stay. We hope that you will come back and visit us again real soon.

Baltimore, Maryland
Reviewed 23 November 2016

They have upgraded and renovated. A very pleasant surprise! They were very nice at the front desk. We checked in with no problems. We were able to obtain a late checkout! Rooms were clean and fresh. It's an easy access off the highway and was a bonus. free breakfast was helpful. cost was average.

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Thank mb h
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for letting us and others know about your stay. We hope to see you back again.

Erlanger, Kentucky
Reviewed 21 November 2016

Every weekend during the Southern Zone big game hunting season we stay at this Best Western. It's comfortable and they really do a good job catering to the hunters. If you are not a hunter, I would probably avoid this hotel the third weekend in November if you are a non-hunter. Everyone is up early and we can make a...

Review collected in partnership with Best Western
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Helpful?
Thank William H
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for letting us and others know of your great stay. We strive on making all of our guest feel at home, Thanks again and we will see you next season.

Rockaway, New Jersey
Reviewed 18 November 2016

Located only a few miles from several of the western Finger Lakes, we enjoyed a long weekend away exploring the lakes and admiring the leaves still on the trees this fall. Very much enjoyed our two day trips around several of the lakes, while having a base each evening an morning to enjoy good accommodations with full breakfast. Hornell has...

Review collected in partnership with Best Western
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Thank BillandWendy35
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for letting us and others know about your stay in Hornell. It was our pleasure having you at the hotel and we hope that you will come back and visit us again real soon.

Chicago, Illinois
Reviewed 17 October 2016

Staff were very friendly, which included front desk and housekeeping. The rooms were very clean. We stayed on the first floor which was noisy but nothing to keep up from staying again. Breakfast was good. Coffee was great!

Review collected in partnership with Best Western
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1Thank Martha G
Kelly K, General Manager at BEST WESTERN Maple City Inn, responded to this review

Thank you for taking the time out to let us and others know of your stay via Trip Advisor. We are so delighted that you enjoyed your stay, from the front desk to housekeeping we strive to make all Guest feel at home. Thank you again and we hope to see you soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Breakfast included
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Suites
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
Official Description (provided by the hotel)
BEST WESTERN Maple City Inn newly renovated hotel as of June 2015 features a heated indoor pool & fitness facility, a hot breakfast and free Wi-Fi. We are located in the heart of the Maple City with the rolling hills of the Finger Lakes region surrounding the hotel. Alfred University & State College are just minutes away. The hotel is conveniently located near many of the area's businesses and organizations such as: Alstom and Trikeen. Start your morning right with a deluxe hot breakfast which includes: hot scrambled eggs, sausage, make your own waffles (different flavors daily) breads, muffins, Danishes, juice and 100% Arabica coffee. In-room amenities include a coffee maker, hairdryer, DVD player and a 37-inch flat screen TV. Enjoy nearby Letchworth State Park known as the "Grand Canyon of the East", Swain Resort for snow skiing and snowboarding, Corning Glass Museum and Watkins Glenn International Speedway just to name a few. ... more   less 

Additional Information about BEST WESTERN Maple City Inn

Address: 1 Canisteo Sq, Hornell, NY 14843-1954 (Formerly Comfort Inn)
Region: United States > New York > Finger Lakes > Hornell
Price Range: €105 - €123 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — BEST WESTERN Maple City Inn 2.5*
Number of rooms: 62
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Also Known As:
Comfort Hotel Hornell
Comfort Inn Hornell Ny
Hornell Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from BEST WESTERN Maple City Inn staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Second floor, away from the elevator”
 of 5 bubbles Holley-7, 5 Dec 2016 | Read review
“Overall generally quiet.”
 of 5 bubbles maigrait, 24 Sep 2016 | Read review
“ask for first floor, convience only”
 of 5 bubbles base1mom, 18 May 2016 | Read review
“The back side of the motel is away from the railroad tracks and parking lot and thus quieter.”
 of 5 bubbles TimAlbany_NY, 14 May 2016 | Read review
“all the rooms are good”
 of 5 bubbles lindawal1, 8 May 2016 | Read review
5 of 5