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Super 8 Highland NY

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Super 8 Highland NY
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374 Reviews from our TripAdvisor Community

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There are newer reviews for Super 8 Highland NY
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Showing 373: English reviews
Cicero
Reviewed 19 November 2016

Review collected in partnership with Super 8
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Helpful?
Thank Robert R
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

in NJ
Reviewed 18 November 2016

The good: close to where we needed to be price was good windows opened place was quiet needed card to gain entry, so safe PO & gym close by internet worked well The bad: 2 of the channels on the TV buzzed so they were unwatchable, ABC (7) had no volume, so unless you are a lip reader... no grab...

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Helpful?
Thank Kitsaattheshore
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

We do apologize for your dismay. Grab bars in the bathrooms are only in Handicapped rooms on premises. As far as the rest of these issues, I really cannot stress enough that there is someone at the Front Desk 24/7 for your convenience. From what you are saying sound like we should have switched your room. If the staff is...

NYC
Reviewed 16 November 2016

Review collected in partnership with Super 8
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Thank V5576CQricharda
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Highland, New York
Reviewed 15 November 2016

Horrible hotel! It is in poor condition, like a quick stop but in a tourist area. staff is parttime. Even poor table out of order. Bug in room. Jordan asst man not pro.

Review collected in partnership with Super 8
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Thank 253leannm
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

I am not sure if this is a duplicate of another response on here because our pool table is up and running and hasn't been broken yet. Thank you for the review.

Eastham
Reviewed 14 November 2016

This is not a bad motel. Our room was comfortable and fairly clean, the bedding was fine, the bathroom was ok, some dirt in the corners but not to bad. The problem was the breakfast and the staff in charge of the breakfast area as well as checking us out. (same person) He should be fired as soon as possible....

Review collected in partnership with Super 8
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Helpful?
Thank Peter W
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

I do apologize for not meeting your expectations during your stay with us. I was unaware of any issues like this. Please call me directly to discuss this incident and see what we can do to improve our staff. Thank you for your feedback it is greatly appreciated.

Reviewed 8 November 2016

The hotel was conveniently located for our needs and clean. We booked a two night stay, but the housekeeping staff didn't make up the room after our 1st night's stay. We didn't get back to our room until after 9:30 p.m., so we called the front desk to ask for clean towels (which were promptly delivered to our room). The...

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Helpful?
Thank Joe L
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Thank you for your feedback. Unfortunately if Do Not Disturb is left on the door, we are not allowed to service the room. We do apologize for any inconvenience.

Rochester, New York
Reviewed 4 November 2016

Review collected in partnership with Super 8
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Thank jamespA8346HA
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

New York City, New York
Reviewed 30 October 2016

Rates and convenience to the Amtrak/Metro North Train Station + great staff (General Manger/Jennifer + Facilities Manager/ Rose) are very responsive and customer-oriented.....this is important to me when I travel to upstate NY for business or just a quick retreat/getaway to be in beautiful Dutchess or Orange Counties in New York State. Also the proximity to Bard and Vassar College...

Review collected in partnership with Super 8
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Helpful?
Thank Fay K
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Thank you for your review!! It is always a pleasure to hear we exceed your expectations with each visit. This tells me my staff are consistent! Thank you and can't wait to see you next time!! Thank you for the gifts as well!! My children LOVED them!!

Baiting Hollow, New York
Reviewed 27 October 2016

This was the worst experience ever, The rooms were dirty. The reservation where incorrect. Some bed sheets were ripped and covered with hair. Non-smoking rooms smelled of smoke. Several rooms were invested with small black flies.

Review collected in partnership with Super 8
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Thank Z3374COjohng
Santa Barbara, California
Reviewed 19 October 2016

My family and I were attending a wedding in West Park, NY and a few of us stayed at the Super 8. The price was good, which much of my family appreciated, but I was left underwhelmed by the amenities. First of all, the motel has a very strong cigarette smell once you enter the building which immediately threw me...

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Helpful?
Thank HoneyLea
Jennifer M, General Manager at Super 8 Highland NY, responded to this review

Thank you for taking the time to write a review of the property.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Free Parking

Additional Information about Super 8 Highland NY

Address: 3423 US Highway 9w, Highland, NY 12528-1902
Region: United States > New York > Highland
Price Range: €66 - €88 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Super 8 Highland NY 2*
Number of rooms: 44
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Also Known As:
Super 8 Highland Hotel Highland
Super Eight Highland
Highland Super Eight
Highland Super 8
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Questions & Answers

Here's what travellers have asked, with answers from Super 8 Highland NY staff and other travellers.
3 questions
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Webster, New York
over a year ago
Monroe, Indiana
over a year ago

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Questions? Get answers from Super 8 Highland NY staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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 of 5 bubbles 795dannyg, 4 Jan 2016 | Read review
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