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My friends came up to visit me at school, and we decided to stay at this motel. We wanted to connect my laptop to the tv provided but could not get it to work. We asked the front desk if they could help us set...More
Had three rooms for four nights on a business trip.
The front desk staff is excellent. Jordan on evening shift and a lovely woman on days worked to get one of my room downstairs, even though the hotel was sold out. They also obtained a...More
Thank Sandy A
Response from Shanell I, General Manager at Super 8 Highland NYResponded 10 November 2017
Dear Sandy A,
Thank you so much for staying with us and for taking the time to leave us your feedback. I am happy to hear that we were able to provide your group with a comfortable place to sleep during your trip, and that...More
We had issue with toilet. Called desk. Clerk asked me COME GET the plunger, he was working alone. Eventually, he came with plunger - ask me if I would return it. I'm paying for services. Not asking a favor. He was at work. I was...More
Review collected in partnership with Super 8
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Response from Shanell I, General Manager at Super 8 Highland NYResponded 14 March 2018
Thank you so much for your review of our hotel. I am displeased to hear about the experience you had with the customer service received. I want to assure you that our property is very proud of its level of service, cleanliness and...More
Response from Shanell I | Property representative |
Yes. We are a pet friendly hotel. We allow pets with a nominal fee. Please feel free to give us a call in reference to your stay and how we can accomodate you and your pets. We have also been recognized by bringfido as... More
Yes. We are a pet friendly hotel. We allow pets with a nominal fee. Please feel free to give us a call in reference to your stay and how we can accomodate you and your pets. We have also been recognized by bringfido as getting 5 out of 5 bones of excellence for our pet friendly propertty for this year 2015. We love our furrie friends and look forward to meeting them.