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The hotel is a bit dated but...The staff was friendly, helpful, and quick to assist you.
The only negative is breakfast. Very few choices, I call it "snackfast."
For the price we paid I certainly would stay there again.More
Response from 00esa, General Manager at Extended Stay America - Rochester - HenriettaResponded 4 weeks ago
Lester, thank you for choosing to stay at Extended Stay America. We are glad to read you loved the service provided by our courteous associates and found us to be a good value in the area. We also appreciate your observation in regard to the...More
Great room, comfortable bed, plenty of space! Unfortunately I was only there to sleep and leave early this morning, but the room was absolutely great for a more extended stay. Very friendly front desk staff!More
Thank Dave H
Response from Manager_11525, Manager at Extended Stay America - Rochester - HenriettaResponded 11 October 2016
Your feedback is important. Thank you for sharing. All the positive comments about the room, the space, and the stay you had at our hotel are satisfying. We are glad to provide you with quality accommodations and customer service. Thank you again for your review....More
I am happy I only stayed in this hotel for one night. Although the staff was friendly and accommodating, I didn't like that it did not have a pool. I did not read that information before staying there and I should have. I was expecting...More
Response from 00esa, General Manager at Extended Stay America - Rochester - HenriettaResponded 10 August 2017
Thanks for evaluating your stay. We are glad you had an overall pleasant visit and liked our service. That being said, we apologize our hotel and amenities were not to your expectations. Our hotel is designed for guests staying a week or more at a...More
I was here for a 2 days business trip with my son. Our stay was a good experience. Hotel was clean & provided for all my needs including a small work out room with an elliptical & treadmill...Would recommend to stay here & I would...More
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Response from 00esa, General Manager at Extended Stay America - Rochester - HenriettaResponded 9 August 2017
Thank you for making Extended Stay America - Rochester - Henrietta a part of your travel plans. We are delighted to read you liked our clean facilities and had a comfortable stay. Reviews such as yours mean a lot! We look forward to welcoming you...More
I booked a room here so we could see Rod Stewart in concert at the CMAC.
We were able to check in a couple hours early, as we made good time getting to the hotel. Our room was ready and we headed upstairs.
Response from 00esa, General Manager at Extended Stay America - Rochester - HenriettaResponded 1 August 2017
Thank you for choosing to stay with us. We are pleased to know your overall stay with us was satisfactory and that you were impressed with our courteous associates. We appreciate your feedback as it will help us to improve ourselves going forward. We hope...More
US$75 - US$102 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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