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    Holiday Inn Hotel & Suites Rochester - Marketplace

    800 Jefferson Rd, Henrietta, NY 14623-3212
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    1/10/2017 2/10/2017
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    US$123
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    Traveller (48)
    Room & Suite (36)
    Dining (6)
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    Overview
    • Excellent62%
    • Very good27%
    • Average8%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “waffles” (75 reviews)
    “front desk” (78 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Kitchenette
    Multilingual Staff
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Tennis Court
    Self-Serve Laundry
    3.0 Star Hotel
    All hotel details
    Offers from Holiday Inn Hotel & Suites Rochester - Marketplace
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    Best Western The Inn At Rochester Airport
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    Hampton Inn & Suites Rochester / Henrietta
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    Rooms
    1 Oct2 Oct
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (572)
    There are newer reviews for Holiday Inn Hotel & Suites Rochester - Marketplace
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    231 - 235 of 568 reviews

    Reviewed 25 September 2013

    I am a priority club member but got none of the perks others have mentioned. This hotel is set up strangely in that there is one long hallway to access all rooms that runs in the shape of 3 sides of a square. If you...More

    Thank FormerGlobtrotter
    Response from IHGCare, Guest Relations Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 12 October 2013

    Dear FormerGlobtrotter, We appreciate that you took the time to review our hotel. It is our goal to consistently provide superior service and accommodations at our hotel and your comments are very important to us. We rely on you, our guest, to let us know...More

    Reviewed 20 September 2013

    Dear General Manager, I was in Rochester NY this past weekend (Sept. 13 )for the Women of Faith Weekend. This was the first time I stayed at your facility. My experience was very positive. First of all I want to tell you that I have...More

    Thank Patti G
    Reviewed 19 September 2013

    This hotel situates at a busy intersection (Rochester, NY standard) with several restaurant and shopping mall close by so that is a plus. At check in they gave me a welcome package consisted of bottle water, bag of chips and granola bar, that was a...More

    Thank business1man
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 21 October 2013

    Thank you for taking time to write this detailed review. We appreciate you coming back and want you to know that we are working on an entire different dinner setup with more variety and hope the change will be done before your next arrival. Thank...More

    Reviewed 16 September 2013

    This past weekend of September 2013 we were in Rochester-Henrietta for a family event. I booked this Holiday Inn based on reviews, location , and as a priority club member being close to enough points for a free room . I can't understand the positive...More

    1  Thank jenou
    Response from Manoj P, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 17 September 2013

    Thank you for the valuable feedback and taking time to let us know where we can improve. We are in process of replacing some of the furniture that are stained and we have had them professionally cleaned multiple times as well to ensure it is...More

    Reviewed 12 September 2013

    Once again I was pleased to be able to stay at this property. Diane and Mike during the Breakfast were AWESOME. Diane is just the right person to start my day off on a positive note. The only issue I had was with the shower...More

    Thank Dave A
    Response from Visions_Manager, Manager at Holiday Inn Hotel & Suites Rochester - MarketplaceResponded 18 September 2013

    Thank you for staying with us again and appreciate the great feedback. We strive on trying to give exceptional service and appreciate the compliments. We sincerely apologize for the drain issue and have a project in place because of your review to ensure this does...More

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    Hampton Inn & Suites Rochester / Henrietta
    708 reviews
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    Home2 Suites by Hilton Rochester Henrietta
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    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Room Service
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Room Service
    • Airport Transportation
    • Self-Serve Laundry
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Heated pool
    • Bar/Lounge
    • Tennis Court
    • Indoor pool
    Details
    • Price range
    • US$110 - US$189 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #2 Family Hotel in Henrietta
    • #2 Business Hotel in Henrietta
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Kitchenette
    • Number of rooms
    • 120
    • Reservation Options
    • TripAdvisor is proud to partner with IHG, Booking.com, Hotels.com, Expedia, Priceline, Travelocity, Cancelon, Orbitz, Hotwire, Agoda, HotelQuickly and getaroom.com so you can book your Holiday Inn Hotel & Suites Rochester - Marketplace reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Holiday Inn Hotel And Suites Marketplace ,
    • Holiday Inn Rochester ,
    • Holiday Inn Marketplace ,
    • Rochester Holiday Inn
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    Traveller (48)
    Room & Suite (36)
    Dining (6)
    Pool & Beach (3)
    Hotel & Grounds (33)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
    Home2 Suites by Hilton Rochester Henrietta
    558 reviews
    .45 km away
     
    Best Western The Inn At Rochester Airport
    328 reviews
    6.40 km away
     
    Hampton Inn & Suites Rochester / Henrietta
    708 reviews
    .21 km away
     
    Hyatt Regency Rochester
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    7.70 km away
     
    Nearby Restaurants
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    .59 km away
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    .12 km away
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    .10 km away
    LongHorn Steakhouse
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    .72 km away
    Nearby Attractions
    Lasertron
    5 reviews
    1.13 km away
    Blue Toad Hard Cider
    16 reviews
    .49 km away
    The Marketplace Mall
    26 reviews
    1.59 km away
    Bill Gray's Iceplex
    16 reviews
    1.31 km away
    Ask a question
    Questions & Answers
    felynek9
    21 March 2017|
    Answer
    Response from Visions_Manager | Property representative |
    Yes we do. We can add comments to your reservation for request of a cot, but cannot guarantee availability. Cots will not fit in Double Queen rooms, only our King and King Suites will fit a cot. Thank you.
    1
    Vote
    PeggyRy
    24 June 2016|
    AnswerShow all 2 answers
    Response from Neesko | Reviewed this property |
    Not that I remember
    0
    Votes
    JJswiech
    7 November 2015|
    AnswerShow all 2 answers
    Response from Visions_Manager | Property representative |
    Thank you for your inquiry and happy to answer your question. We do have a complimentary shuttle which runs from 4:30AM-11:00pm Monday-Friday and 6:00AM-11PM Saturday-Sunday. We travel To/From Airport and locally within 5... More
    0
    Votes
    Room Tips
    "Rooms upstairs are a bit quieter...but the place is super quiet anyway."
    Read review
    "I like the suites: they are large and extra quite"
    Read review
    "ask for a room in the middle of the hallways"
    Read review
    "Check your room location on hotel map before unloading to avoid ice and vending machines etc."
    Read review
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