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    Country Inn & Suites By Carlson, Rochester-Henrietta

    4635 W Henrietta Rd, Henrietta, NY 14467-9355
    Hotel website
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    May 7
    May 8
    1 room, 2 adults, 0 children
    SAVE US$3
    US$111
    US$108
    US$111
    US$108
    US$111
    Traveller (14)
    Room & Suite (8)
    Dining (3)
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    Overview

    • Excellent57%
    • Very good26%
    • Average9%
    • Poor4%
    • Terrible2%
    3 weeks ago
    “Country Inns refreshing”
    4 weeks ago
    “nice place to stay for short or long period”
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    3 Star Hotel
    All hotel details
    Offers from Country Inn & Suites By Carlson, Rochester-Henrietta
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    Rooms
    7 May8 May
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (647)
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    1 - 5 of 647 reviews

    Reviewed 1 week ago

    We started staying in this hotel 4 years ago and have returned several times and told all our friends and family how great it was but after our last visit we will not be returning to this hotel. We were not informed the pool and...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank meganmC9695UW
    Response from CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta

    We apologize you were not satisfied with the condition of the hotel during your stay. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

    Hotel's Favourite
    Reviewed 19 December 2016

    Let's be straightforward about this: in so many ways this is not an "excellent" property. An upgrade is badly needed and finally coming. But not everything in a hotel comes from the room. I was at the hotel recently to attend a family funeral nearby....More

    Thank anotherroadwarrior2
    Reviewed 1 week ago

    Rooms were average but wearing condition. Pool was indefinitely out of service and will not reopen according to sign on the locked door. Our first floor room had plumbing issues causing the toilet to clog easily and the bathtub to backup... also the room smelled...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank Lino C
    Response from CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta

    Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

    Reviewed 1 week ago

    the staff was very nice but the bedding and gym need some updating. some new or clean carpets in the room would be a plus. The breakfast area was clean but needed more of a selection. need to change there meat 3 days of bad...More

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank T815IHjohnb
    Response from CountryHotelManager, Guest Relations Manager at Country Inn & Suites By Carlson, Rochester-Henrietta

    Thank you for taking the time to write your review. The Country Inn & Suites and the Carlson Rezidor Hotel Group will work diligently to ensure any situation is fully investigated. We appreciate you bringing this matter to our attention.

    Reviewed 3 weeks ago

    We had an event in Henrietta, NY and were very pleased with the pleasant and comfortable surroundings at Country Inn and Suites. Breakfast was more than enough and very good. We were glad we chose these accommodations.

    Review collected in partnership with Country Inns & Suites By Carlson
    Thank wendya342
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    About
    Amenities
    • Top amenities
    • Free Parking
    • Breakfast included
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Business Centre with Internet Access
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Dry Cleaning
    • Laundry Service
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Hot Tub
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$95 - US$172 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #3 Business Hotel in Henrietta
    • #4 Family Hotel in Henrietta
    Photos
    Traveller (14)
    Room & Suite (8)
    Dining (3)
    Pool & Beach (1)
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    Questions & AnswersAsk a question
    Donald O
    Will your shuttle take us to locust hill country club and pick us up?
    24 July 2016|
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    Room Tips
    "rooms on the west side of the hotel are further away from the highway traffic noise."
    Read review
    "close to many restaurants"
    Read review
    "Quietest rooms are Second floor and away from ice machines and elevators"
    Read review
    "If you are a smoker a downstairs room would be a good choice they even accommodate rocking chairs out front..."
    Read review