We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Homewood Suites by Hilton Rochester / Henrietta

Show Prices
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 5 more sites!
Professional photos
Homewood Suites by Hilton Rochester \/ Henrietta
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

420 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
There are newer reviews for Homewood Suites by Hilton Rochester / Henrietta
See the most recent reviews
Showing 418: English reviews
Rockaway Park, New York
Reviewed 1 May 2016

I had read previous reviews of the place that it needed updating but I figured it would be ok for a short stay..... Upon entering our 1 bed room suite, we found one of the sofa cushions with a hole and you could see the white stuffing under it. We also weren't able to make much use of the welcome...

 Report
Helpful?
Thank J L
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

J L, Thank you for taking the time to share with us your thoughts with regards to your stay. We apologize that the conditions in your room weren't as good as they should be. We are happy to share that we will be updating and replacing many worn items in the rooms, such as the Guest Directory over the summer....

Reviewed 1 May 2016

Cherri and Nicole were fantastic. Cherri in particular was professional, friendly and helpful. She thoroughly answered all my questions and if I needed anything she helped me out immediately. This staff was the epitome of great service.

 Report
Helpful?
Thank Alex P
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Alex P, Thank you for taking a moment to share your thoughts with regards to your stay. We're very glad to hear our staff was able to provide you with exceptional service. We hope you'll visit us again in the near future. Thanks again! Matt Clark Assistant General Manager

new york
Reviewed 28 April 2016

WE have stayed at other Homewood Suites which have been much more satisfactory. On arrival we were given a room number - walk to room was long and then we couldn't get into our room a we had been given the wrong number. We figured something was wrong as there was a 'Shhh...' sign on the door indicating that someone...

 Report
Helpful?
Thank angela a
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

angela a, Thank you for taking a moment to share your thoughts about our property. I would be very interested in speaking with you, as I am having difficulty finding anything in our records about either of the issues you experienced. Please feel free to email me at matt.clark@pillarhotels.com Thanks! Matt Clark Assistant General Manager

Moorestown, New Jersey
Reviewed 27 April 2016

This suite is ideally located for me, right off US 390 in Henrietta. I had a quiet room near the end of the hotel (my choice) and it was easy to access (entrance door at end of hotel opens via room key) to my car. Room was clean with plenty of amenities including 2 TV's, usual full kitchen amenities etc...

 Report
Helpful?
Thank mcprop
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

mcprop, Thank you for taking the time to share your thoughts with regards to your stay. We're glad to hear you enjoy staying here and that everything meets your needs. While we are happy to be good, we are always looking for ways to make us great! Please don't hesitate to ask to reach out to myself or to another...

Mentor, United States
Reviewed 27 April 2016

I have stayed several times and this hotel has always been top notch with service and my experience. The food for the complimentary breakfast is better than most and the staff was friendly and willing to help is you needed something that was not out.

 Report
Helpful?
Thank Timothy W
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

Timothy W, Thank you for taking the time to share your thoughts about your stay. We're very happy to hear that everything was to your liking and that our staff could assist you properly when you needed us. We hope to have you back very soon! Thanks again! Matt Clark Assistant General Manager

Denver, CO
Reviewed 26 April 2016

My grown daughter and I stayed here while I was in town to settle my mom's estate. It was an intensely emotional experience. Yet... Our room was comfortable, the property squeaky clean and the staff friendly. Breakfast was wonderful, the evening meals totally enjoyable - the pulled pork sliders were excellent, with wine served! The property was packed on a...

 Report
Helpful?
Thank JimnPat
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

JimnPat, Thanks for taking the time to let us know about your stay. We were sorry to hear why you were in town but happy to hear after such an emotional time, that you were able to feel comfortable and at home. We will be here when you need us again. Thank you again for your comments. Matt Clark Assistant...

Denver, Colorado
Reviewed 25 April 2016

I really enjoyed my stay here. I was going to stay with a hotel chain I am familiar with for safety. But this place was excellent. The food was great. The beds were comfortable. The staff was awesome.

 Report
Helpful?
Thank 356joell
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

356joell, Thanks for taking the time to let us know about your stay. We're happy to hear everything met your expectations. We hope to have you as a guest again the next time you are in the Rochester area. Thanks again. Matt Clark Assistant General Manager

Toronto
Reviewed 20 April 2016

Location: This residence suite type hotel is right off of the highway so is conveniently located and not as noisy as you would expect given that it's so close to the highway. Rooms: The rooms are quite dated and somewhat worn although clean - I would not mind the dated or worn look so much but I found the bed...

 Report
Helpful?
Thank DrASToronto
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

DrASToronto, Thank you for taking the time to share your thoughts with regards to your stay. We apologize for some of our amenities not being 100% perfect. We are happy to let you know that our pool area is getting a complete renovation, heaters included, in the coming weeks. We will also have our gym equipment fixed very soon! I...

Dolgeville, New York
Reviewed 18 April 2016

Awesome place awesome staff awesome food first place that I stayed in that I didn't have to ask for any extras everything you need is at this wonderful location. It's close to whatever you need. Close to all kinds of shopping needs.

 Report
Helpful?
Thank marysH4975GX
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

marysH4975GX, Thank you for taking the time to let us know the details about your most recent stay. We're glad to hear everything was up to your expectations. We hope to welcome you back in the near future. Thanks again, Matt Clark Assistant General Manager

Fair Lawn, New Jersey
Reviewed 16 April 2016

This seems to be the Homewood Suites that time (or Corporate) forgot. Was there overnight to visit RIT and U of R with #1 son. Appreciated the upgrade to a 2 room suite at a good price. Service was very pleasant and helpful. The evening reception with light beer, wine, cheese/crackers, soup/salad was nice, but had in my mind something...

 Report
Helpful?
Thank BBQGastrognome
Matt C, Manager at Homewood Suites by Hilton Rochester / Henrietta, responded to this review

BBQGastrognome, Thank you for taking the time to let us know about your stay. We're sorry to hear things were not perfect for you. I have forwarded your comments to housekeeping. We will be making upgrades throughout the property in the coming year. We hope to have you back to see what we have done. Thanks again! -Matt Clark Assistant...

63 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (46)
Viewed
Bathroom (2)
Viewed
Room/Suite (25)
Viewed
Hotel & Grounds (2)
Viewed
Dining (1)
Viewed
View from Room (2)
Viewed
Other (14)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (17)
Viewed
Hotel & Grounds (2)
Viewed
Room/Suite (6)
Viewed
Dining (3)
Viewed
Business Centre/Function Rooms (1)
Viewed
Pool/Beach Area (1)
Viewed
Other (4)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Henrietta hotels
2.2 km away
Home2 Suites by Hilton Rochester Henrietta
1.7 km away
Hampton Inn & Suites Rochester / Henrietta
2.3 km away
Country Inn & Suites By Carlson, Rochester-Henrietta
Show Prices
Show Prices
Show Prices
2.0 km away
Holiday Inn Hotel & Suites Rochester - Marketplace
2.3 km away
Doubletree by Hilton Hotel Rochester
0.1 km away
Comfort Suites Rochester
Comfort Suites Rochester
#10 of 16 in Henrietta
142 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to our cozy all-suite hotel in Rochester, New York. Enjoy complimentary breakfast each morning and spend the evening with us Monday through Thursday for the evening reception. Each suite has a fully equipped kitchen with a full size refrigerator, stove top and plate-ware to make you feel at home. Stay connected with friends and family with complimentary internet access. Located only six miles from the airport, our hotel is in an ideal location for easy travels. We are pet friendly (non refundable $75.00 pet fee). ... more   less 

Additional Information about Homewood Suites by Hilton Rochester / Henrietta

Address: 2095 Hylan Dr, Henrietta, NY 14623-4219
Region: United States > New York > Finger Lakes > Henrietta
Price Range: €94 - €171 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Homewood Suites by Hilton Rochester / Henrietta 3*
Number of rooms: 90
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Odigeo and Priceline so you can book your Homewood Suites by Hilton Rochester / Henrietta reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Homewood Suites By Hilton Rochester / Henrietta Hotel Rochester
Hilton Rochester
Homewood Rochester
Homewood Suites Rochester Henrietta
Rochester Homewood Suites
Hotel Style:
#3 Family Hotel in Henrietta
#5 Business Hotel in Henrietta
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Homewood Suites by Hilton Rochester / Henrietta staff and other travellers.
3 questions
Ask a question
Bethel, Alaska
3 months ago
Cold Spring, Kentucky
over a year ago
Canada
over a year ago

See all questions (3)

Questions? Get answers from Homewood Suites by Hilton Rochester / Henrietta staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“My room was very far from the elevator.”
 of 5 bubbles rebeccak259, 1 Nov 2016 | Read review
“seem quiet everywhere.”
 of 5 bubbles wineluvr, 3 Sep 2016 | Read review
“Even my room on the highway side of the hotel was quiet...”
 of 5 bubbles L0VE-TRAVEL-17, 10 May 2016 | Read review
“I asked for nonsmoking but say from elevator....they gave me right off the elevator but it was surprisingly quiet”
 of 5 bubbles JLou999, 1 May 2016 | Read review
“Quiet rooms at end of corridor. First floor very easy to access”
 of 5 bubbles mcprop, 27 Apr 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay