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Homewood Suites by Hilton Rochester / Henrietta

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Traveller (74)
Room & Suite (48)
Dining (6)
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Overview
  • Excellent48%
  • Very good29%
  • Average12%
  • Poor7%
  • Terrible4%
Travellers talk about
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Suites
3 Star Hotel
All hotel details
Additional information
Offers from Homewood Suites by Hilton Rochester / Henrietta
Offers & Announcements: Double Points, Every Stay
Hotel deals
Offers from Homewood Suites by Hilton Rochester / Henrietta
Offers & Announcements: Double Points, Every Stay
Hotel deals
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Rooms
3 Jul4 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (530)
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528 results
Traveller rating
244
155
68
38
23
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Time of year
LanguageEnglish
244
155
68
38
23
Show reviews that mention
All reviewscracker barrelliving room areaseparate bedroomhome away from homefull kitchenhot breakfastexcellent staybreakfast barpull out sofaoff the highwayshopping and restaurantsrochester henriettaking suitewe've stayedfitness centervery nice hotelbed was very comfortable
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1 - 5 of 528 reviews
Reviewed 3 days ago via mobile

I stayed here due to the close proximity of the airport for an early morning flight. The hotel itself is rather old & dated, the furniture is stained, but the room itself was clean, the staff was friendly & the bed was comfortable.More

Thank Camille S
Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 2 days ago

Camille S, Thanks for sharing your thoughts about your stay! We're sorry to hear our age didn't make for a perfect stay. I am please to tell you that we will be starting renovations in July and should be complete by December. We hope to...More

Hotel's Favourite
Reviewed 1 week ago

If you're a reader of my hotel reviews, you know that I appreciate great customer service. The staff here is top notch and it is clear that the management takes the time to ensure their staff is well trained and goes beyond lip service. I...More

Thank poharris
Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 5 days ago

poharris, Thanks for sharing your thoughts about your stay! We're very glad to hear you enjoyed your stay and everything we have to offer! We hope to welcome you back again soon! Thanks again! Matt Clark Assistant General Manager

Reviewed 4 days ago

We enjoyed our stay. The one bedroom suite had plenty of space with the sitting area and kitchen. The breakfast was a great start to the day. The staff members were pleasant and helpful. We would definitely come back the next time we are in...More

Review collected in partnership with Homewood Suites by Hilton
Thank Robert D
Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 2 days ago

Robert D, Thanks for sharing your thoughts about your stay! We're pleased to hear you enjoyed your stay and our staff! We hope to welcome you back again soon! Thanks again! Matt Clark Assistant General Manager

Reviewed 1 week ago via mobile

Our second stay at this hotel was every bit as great as the first. Super comfortable rooms with a kitchen, living room and workspace. The bed was comfortable, the room was clean, and the WiFi worked great. The breakfast buffet was exceptional, and the guy...More

Thank adavici
Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 5 days ago

adavici, Thanks for sharing a few words about your stay! We're very glad to hear you enjoyed yourself. We hope to welcome you back soon! Thanks again! Matt Clark Assistant General Manager

Reviewed 1 week ago

This hotel is an excellent value. The suites are clean and comfortable. The staff is helpful, pleasant, and gracious. The breakfast is quite good. We have stayed here on several occasions and have never been disappointed. We highly recommend it. It is quite a good...More

Review collected in partnership with Homewood Suites by Hilton
Thank pfw101
Response from Matt C, Manager at Homewood Suites by Hilton Rochester / HenriettaResponded 1 week ago

pfw101, Thank you for sharing your thoughts about your stay! We're glad to hear you enjoyed your stay and we hope to welcome you back again soon! Thanks again! Matt Clark Assistant General Manager

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Hotel Amenities
Free Parking
Business Centre with Internet Access
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$123 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Henrietta
#4 Business Hotel in Henrietta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$123 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Family Hotel in Henrietta
#4 Business Hotel in Henrietta
Room types
Kitchenette, Suites, Non-Smoking Rooms, Family Rooms
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Traveller (74)
Room & Suite (48)
Dining (6)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Colleen R
26 April 2017|
AnswerShow all 4 answers
Response from Matt C | Property representative |
Colleen R, Unfortunately I have been dealing with the death of a family member and unable to post a reply as swiftly as I normally do. As for the matters at hand, smoking is not allowed at this property, we will ask anybody... More
0
Votes
yipo
15 January 2017|
AnswerShow all 2 answers
Response from Matt C | Property representative |
yipo, If you are referring to a property you have visited before, you may want to verify your booking as we do not have a "tower" or "old section". Our property is a 3 floor L shaped property built entirely in March of... More
1
Vote
libr33
5 September 2016|
AnswerShow all 5 answers
Response from Matt C | Property representative |
Yes it is! We are approximately 5 minutes from the NYS Thruway off of Exit 46 then up 390N to Hylan Dr. Thanks for the question!
0
Votes
Room Tips
"I assume every room looked great"
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"Request for third floor."
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"Great for a quiet comfortable stay"
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"less than one mile from all shopping you will ever need"
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