We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
29/1/2018 30/1/2018
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Best Western Rochester Marketplace Inn

    940 Jefferson Rd, Henrietta, NY 14623-3214
    +1 855-613-8148
    Call
    Hotel website
    Save
    Lowest prices for your stay
    29/1/2018 30/1/2018
    Are these your travel dates?
    TripAdvisor uses this information to find you the lowest prices for your stay.
    US$115
    US$85
    SAVE US$30
    US$103
    US$102
    Traveller (30)
    Room & Suite (24)
    Dining (5)
    Overview
    • Excellent30%
    • Very good36%
    • Average20%
    • Poor8%
    • Terrible6%
    Travellers talk about
    “cookies” (23 reviews)
    “free breakfast” (22 reviews)
    “room was clean” (25 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Non-Smoking Hotel
    Airport Transportation
    Suites
    Fitness centre
    Kitchenette
    Wheelchair Access
    Business Centre
    Housekeeping
    Self-Serve Laundry
    Shuttle Bus Service
    2.5 Star Hotel
    All hotel details
    Offers from Best Western Rochester Marketplace Inn
    Special Offer: BOOK DIRECT & SAVE
    Hotel deals
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Rooms
    29 Jan30 Jan
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 9 partner sites to see rooms from US$85.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Henrietta hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "9a568e15d51a4c5a8293efc800d43dd1", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":217611,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":29,"month":1,"year":2018},"checkout":{"day":30,"month":1,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"9a568e15d51a4c5a8293efc800d43dd1","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":115,"lowestMetaPrice":85,"additionalPartner":false,"highestMetaPriceDisplay":115,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":115,"lowestMetaPrice":85,"highestMetaPriceDisplay":115,"hotelName":"Best Western Rochester Marketplace Inn","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjlhNTY4ZTE1ZDUxYTRjNWE4MjkzZWZjODAwZDQzZGQxIiwiQUlLIjoiNjgyNTcxYzM4YmQ1NDZmNTljNGY3YTA1ZTc3M2IxZjcifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "29/01/2018", "checkOut": "30/01/2018", "lowestPrice": "US$85", "hasDates": true, "hacComplete": false, "contentIdMappings": {"78318683":"PricelineIB","65675390":"Hotwire","47550464":"BestWestern","32488153":"BookingCom","68921053":"CancelonIB","78855636":"OrbitzEWS","79798826":"AgodaIB","53913803":"TravelocityEWS"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a ReviewReviews (440)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 424 reviews

    Reviewed 3 days ago

    I booked this hotel for when I dropped my daughter to RIT. There was a very large snow storm when we got her and the parking lot was cleared. The breakfast area was very nice and the breakfast was ample. I went up to the...More

    Thank katheday
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 2 days ago

    Hello katheday, First off I wanted to say thank you for taking the time to write a review. I'm very sorry to hear about the issues in your room. There are some rooms that never got set up correctly after renovations that we are working...More

    Hotel's Favourite
    Reviewed 7 November 2017

    On an extended family reunion trip to Buffalo, we continued to Rochester, NY to keep an appointment with a business in Rochester. We were so impressed with this hotel that I can't speak enough praises of it. The staff was extremely courteous and helpful. They...More

    Review collected in partnership with Best Western
    Thank cyclop
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 10 November 2017

    Dear cyclop, Thank you so much for taking the time to write such a detailed review of our hotel, we greatly appreciate it! I am thrilled to see that we did well in all departments. I will make sure to share this with our staff....More

    Reviewed 3 weeks ago

    Last time I stayed in this hotel a couple of years ago, renovations were being done. The lobby remodel looks very nice. The room does not seem to have had the same total gut renovation with the same quality as the lobby. The rooms look...More

    Review collected in partnership with Best Western
    Thank Mark H
    Response from Patrick F, Manager at Best Western Rochester Marketplace InnResponded 3 weeks ago

    Dear Mark H, Thank you for taking the time to write a review of our hotel, feedback is always appreciated. I'm glad to see that you liked the new lobby. It is unfortunate that the room changes didn't have the same effect however. We are...More

    Reviewed 4 weeks ago

    Breakfast is adequate. I had very good sleep, and the beds were comfortable. I appreciate that my room was changed for free after I reported it, but I'd still like to have a refund of the nights spent in that room where I found bed...More

    Review collected in partnership with Best Western
    Thank Q4317MLmichaelm
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 3 weeks ago

    Dear Q4317MLmichaelm, I apologize for your experience with our hotel. We take every precaution to avoid these kinds of situations but we're not perfect. I did have a pest control company come out and inspect the room and they couldn't find any evidence of them...More

    Reviewed 4 weeks ago

    Very comfortable room, very good value, caring and helpful staff (housekeeper insisted on taking luggage cart back to the lobby for me), and a better than average breakfast. Excellent location also. In room climate control worked well and wasn't noisy or blast air. The tub...More

    Review collected in partnership with Best Western
    Thank johnb2017
    Response from Patrick F, General Manager at Best Western Rochester Marketplace InnResponded 3 weeks ago

    Dear johnb2017, Thank you for taking the time to complete a review of our hotel, it's greatly appreciated! I am always happy to hear that our staff were able to make such a great impact on your stay. Also wonderful to hear that the rest...More

    About
    Amenities
    • Top amenities
    • Free High Speed Internet ( WiFi )
    • Fitness Centre with Gym / Workout Room
    • Breakfast included
    • Free Parking
    • Hotel Amenities
    • Breakfast included
    • Free Parking
    • Self-Serve Laundry
    • Shuttle Bus Service
    • Airport Transportation
    • Business Centre with Internet Access
    • Room amenities
    • Air Conditioning
    • Microwave
    • Refrigerator in room
    • Things to do
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$84 - US$126 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #6 Business Hotel in Henrietta
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Kitchenette ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 94
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Best Western, Hotels.com, Travelocity, Orbitz, getaroom.com, Priceline, Hotwire, Cancelon, HotelQuickly and TripOnline SA so you can book your Best Western Rochester Marketplace Inn reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • United States >
    • New York >
    • Finger Lakes >
    • Henrietta
    • Also Known As
    • Best Western Marketplace Hotel Rochester ,
    • Best Western Rochester ,
    • Rochester Best Western
    Add Photo Photos
    Traveller (30)
    Room & Suite (24)
    Dining (5)
    Hotel & Grounds (13)
    Bathroom (6)
    Business Centre & Event Rooms (1)
    Nearby
    Nearby HotelsSee all 17 hotels in Henrietta
    Home2 Suites by Hilton Rochester Henrietta
    584 reviews
    .20 km away
    Holiday Inn Hotel & Suites Rochester - Marketplace
    579 reviews
    .25 km away
    Hampton Inn & Suites Rochester / Henrietta
    751 reviews
    .39 km away
    DoubleTree by Hilton Hotel Rochester
    847 reviews
    .45 km away
    Nearby Restaurants
    Bar Louie Henrietta
    106 reviews
    .30 km away
    Sticky Lips BBQ
    442 reviews
    .15 km away
    Sticky Lips Pit BBQ
    718 reviews
    .16 km away
    Haveli Indian Cuisine
    38 reviews
    .25 km away
    Nearby Attractions
    Lasertron
    6 reviews
    1.32 km away
    Blue Toad Hard Cider
    16 reviews
    .64 km away
    Bill Gray's Iceplex
    16 reviews
    1.33 km away
    The Clubhouse Fun Center
    16 reviews
    1.26 km away
    Ask a question
    Questions & Answers
    mkim5473
    19 October 2016|
    AnswerShow all 5 answers
    Response from Lynn R | Property representative |
    Hello, Unfortunately we do not.
    0
    Votes
    Denise23
    28 August 2014|
    AnswerShow all 5 answers
    Response from BestWesternHotels | Property representative |
    Hi, at this time we do not allow pets at our hotel (service animals are an exception). Thank you.
    0
    Votes
    Room Tips
    "Choose 2nd/3rd floor since 1st floor is close to the dining room & could get noisy"
    Read review
    "We had a second floor room - no issues"
    Read review
    "Perhaps rooms away from main road, Rt 252 or Jefferson Road would be quieter"
    Read review
    "324... faces the parking lot and street but there was no traffic noise during the night."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing