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Holiday Inn Express Suites Hamburg

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Traveller (59)
Room & Suite (33)
Dining (11)
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Overview
  • Excellent60%
  • Very good29%
  • Average8%
  • Poor1%
  • Terrible2%
Travellers talk about
“great hotel”(23 reviews)
“front desk”(31 reviews)
“pancake machine”(6 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Suites Hamburg
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Offers from Holiday Inn Express Suites Hamburg
Special Offer: Book Direct and Save
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Rooms
1 Jul2 Jul
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (245)
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Traveller rating
144
69
19
2
5
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144
69
19
2
5
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All reviewsgreat hotelfront deskpancake machinewell taken carebuffalo arearoom was spotlessbreakfast optionsindoor poolfree breakfastthe breakfast areawould definitely stay here againclean hotelwaterstone grillroad tripthe staff was friendly and helpfulchecking inbathroom sink
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71 - 75 of 239 reviews
Reviewed 12 October 2015

I read reviews on here and thought this hotel would be top notch, but it was honestly very average. The rooms was kind of old looking, the walls could've used a fresh coat of paint and the bathroom wasn't too female friendly (not a lot...More

Thank ShayShayTheGr8
Response from IHGCare, Guest Relations Manager at Holiday Inn Express Suites HamburgResponded 28 October 2015

Dear ShayShayTheGr8, Thank you for leaving a candid review about our hotel on TripAdvisor. I am sorry to hear that your stay at our property was only average. I regret to learn that we did not meet your expectations of the IHG brand when it...More

Reviewed 12 October 2015

Once again, typical Holiday Inn Express, clean rooms, personable front desk staff, Danielle, efficient receipt distribution under the door when we got up. They do a nice job of consistency across the country from franchisee to franchisee. We will use them much more as we...More

Thank Michael D
Reviewed 21 September 2015

Booked several rooms for our son's wedding. Nicole the GM was outstanding. Her customer satisfaction skills have apparently been instilled to all staff members. We were never told "no" to any request. Minor issues found were immediately addressed and in a friendly, professional way. Whenever,...More

3  Thank firemedic16
Reviewed 27 August 2015

Beautiful hotel inside & out. Rooms are decorated nicely, clean & comfortable. We were in town for a wedding, got back to the hotel 1:30 am. Was well lit, inside & out. Felt safe. Breakfast was good, & we used the express check out, just...More

1  Thank Sheri M
Reviewed 25 August 2015

Seems like a new hotel that is very clean and comfortable. Not far from great places to eat, either walking or short drive into town. I was upgraded to a corner room with windows on two walls, for that I appreciate the hotel staff. Thank...More

1  Thank Gary J
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Self-Serve Laundry
Breakfast Available
Multilingual Staff
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Hot Tub
Details
Price range
US$129 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$129 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (59)
Room & Suite (33)
Dining (11)
Pool & Beach (7)
Questions & Answers
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newy0rkgiants
18 September 2017|
AnswerShow all 2 answers
Response from regiovagabundo | Reviewed this property |
i was traveling in an Bus, but they are in downtown, should be no more than 45 minutes. The city is connected by subway and is very easy to move around.
0
Votes
Linda K
16 April 2015|
Answer
Response from ppijacki | Reviewed this property |
I don't know. You'd have to call the front desk at the hotel. My guess is no. But best if you call them.
0
Votes
Linda R
13 August 2014|
AnswerShow all 3 answers
Response from kimflwrpwr | Reviewed this property |
The hotel is 15 minutes from the stadium and approximately 45 minutes to Niagara Falls NY.
1
Vote
Room Tips
"Top floor room"
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"I always get a room on the top floor. It avoids any noise from people above you."
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"No problems in any room. Pool and gym on the ground floor draw more foot traffic."
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"Third floor and I heard the floor below and above mine."
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