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Holiday Inn Express - Grand Island

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Traveller (32)
Room & Suite (30)
Dining (3)

About

Location
Cleanliness
Service
Value
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Breakfast Available
Business Centre with Internet Access
Non-smoking hotel
Pets Allowed ( Dog / Pet Friendly )
Room features
Air conditioning
Non-smoking rooms
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29Reviews
73Photos
0Q+A
2Room tips
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Popular mentions
The HIE is located in a building that was abandoned for probably 30 years... I drove by this all this time while visiting family. Do not let that scare you! Recently opened...it is a fantastic reuse of a building that is modern and clean. The rooms are well appointed and the
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 4 days ago
Dear Rick Cobello, Thank you for staying at our brand new Holiday Inn Express Grand Island- Niagara Falls! We are glad you enjoyed your stay and all the amenities our hotel provides! We hope to see you back next time you are in the area! Have a Great Day!
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Spent an overnight on our way to Toronto during January polar vortex event ..... this recently opened H.I. Express was actually the old Hooker Chemical office building from the 70s & 80s which was totally gutted and redone. Very clean facility with rooms typically larger than
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Response from AmandaM9578, General Manager at Holiday Inn Express - Grand Island
Responded 3 days ago
Dear winetravelers2014, We are glad to have been able to host you at our brand new Holiday Inn Express Grand Island- Niagara Falls during the winter storm! We are glad you enjoyed the hotel and spacious rooms filled with great amenities! Thank you for staying with us and we hope to see you back again in the future!
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The rooms are big and comfortable. The staff is inconsistent. Some are great with great customer service skills, some could care less and do not know how to use their system. More training on the system and soft skills are needed.
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 13 Nov 2018
Thank you for your feedback! We are glad you enjoyed your stay and we hope to see you back again in the future!
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+7
This is a new hotel on Grand Island near Niagara Falls. It’s an ideal location, just a short drive to the falls themselves. The hotel is just off the I-190. It has been open apparently for three months, and is a converted office block. The receptionist was very friendly and
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 13 Nov 2018
Thank you for your feedback! We are glad you enjoyed your stay and we hope to see you back again in the future!
Read more
The only pro that's it's new, temperature stayed at 66 degrees all night thermostat was on 86 (didn't bother complaining because staff doesn't care) as others mentioned outlets aren't working, water pressure is extremely low, garbage can by entrance is overflowing (no one
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Response from AmandaM9578, Manager at Holiday Inn Express - Grand Island
Responded 1 Nov 2018
Thank you for your feedback! We apologize for any inconveniences you experienced at our hotel and we hope to see you back again in the future!
Read more
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"Go somewhere else"
"Better views and less noise on higher floors"
PRICE RANGE
US$81 - US$211 (Based on Average Rates for a Standard Room)
LOCATION
United StatesNew YorkGrand Island
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