We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Mercure London Staines-upon-Thames Hotel

750 reviews
Save
Traveller (194)
Room & Suite (70)
Dining (6)
Overview
  • Excellent22%
  • Very good38%
  • Average22%
  • Poor12%
  • Terrible6%
Travellers talk about
“thorpe park”(121 reviews)
“mini fridge”(8 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
Getting you more information on this room More
Free Cancellation
Book now, pay at stay!
Select
Show Available Rooms
Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 10 partner sites to see rooms from US$112.
We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Staines hotels with availability
{"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "fe58b8ad57ca4943b6dbf91ebfaa4f78", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":262287,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[32435599],"additionalContentIds":[],"pollCount":0,"checkin":{"day":4,"month":3,"year":2018},"checkout":{"day":5,"month":3,"year":2018},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":112,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":"","impressionKey":"fe58b8ad57ca4943b6dbf91ebfaa4f78","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":127,"lowestMetaPrice":112,"additionalPartner":false,"highestMetaPriceDisplay":127,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":127,"lowestMetaPrice":112,"highestMetaPriceDisplay":127,"hotelName":"Mercure London Staines-upon-Thames Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImZlNThiOGFkNTdjYTQ5NDNiNmRiZjkxZWJmYWE0Zjc4IiwiQUlLIjoiZGUxYzQwMzQxNzdlNDE3MGFlM2NlNzkyNmIxNDkyMWQifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": 1, "checkIn": "04/03/2018", "checkOut": "05/03/2018", "lowestPrice": "US$112", "hasDates": true, "hacComplete": true, "contentIdMappings": {"32435599":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_resp_hr_room_grid", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_responsive","template":"ibex_room_grid_responsive__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_responsive","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_responsive__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_responsive","template":"ibex_room_grid_row_responsive__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_responsive","js":{},"dust":{"amenities":"ibex_room_grid_row_responsive__amenities","occupancy":"ibex_room_grid_row_responsive__occupancy","condition_col":"ibex_room_grid_row_responsive__condition_col","price_text":"ibex_room_grid_row_responsive__price_text","reservation_col":"ibex_room_grid_row_responsive__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
{"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
Reviews (750)Write a Review
There are newer reviews for Mercure London Staines-upon-Thames Hotel
See the most recent reviews
Filter reviews
685 results
Traveller rating
164
246
153
79
43
Traveller type
Time of year
LanguageEnglish
More languages
164
246
153
79
43
Show reviews that mention
All reviewsthorpe parka river view roommini fridgethe ground floortrain stationbuffet breakfasttown centrean upgradetheme parkwedding receptionlovely hotelfree parkingstayed here for one nightlots of choicelovely roomfull englishminute drive
FilterEnglish
Updating list...
171 - 175 of 685 reviews
Reviewed 12 July 2016

If you have business in that region (to be honest I don't think that somebody comes on holiday here) it is a really nice hotel with a bar (open until 11pm) and a restaurant (good breakfast - did not try anything else).

Review collected in partnership with Accorhotels.com
Thank hacki67
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 September 2016

Dear Hacki67 So glad you had an enjoyable time at the hotel! We very much appreciate the feedback and we hope to see you again soon. Kind regards, Eric-Enno Snel General Manager

Reviewed 11 July 2016

Stayed at this hotel for 3 nights whilst on business. Check in was very efficient and friendly. The room was charming, comfortable and had a lovely view over the River Thames. The location is excellent, very central and close to major attractions and the train...More

Thank SarahVause
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 September 2016

Dear Sarah I’m glad that you enjoyed your stay. Please rest assured that I will take note of your comments and the matter will be addressed. I hope we can welcome you back to the Mercure Thames Lodge very soon. Kind regards Eric-Enno Snel General...More

Reviewed 9 July 2016

I have just returned from a weeks stay in this hotel for business. It is very different from a normal Mercure hotel which seem to be purpose built. This was clearly an independent hotel which has been bought out by the larger company. This leads...More

Thank soos21
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 12 July 2016

Dear Soos21 Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Thames Lodge Hotel again very soon. Kind regards, Eric-Enno Snel General Manager

Reviewed 8 July 2016 via mobile

My colleague and I arrived at the hotel v late on a Wednesday night. We called ahead to ensure that our rooms were still available and the lady on the phone was v friendly. The hotel is a good 15 minute walk from the train...More

Thank Amy01302
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 1 September 2016

Dear Amy I’m so glad that you had an enjoyable time during your stay at Mercure Thames lodge in Staines. I hope we can welcome you back to the property in the near future. Kind regards, Eric-Enno Snel

Reviewed 3 July 2016 via mobile

Stayed at this hotel for 2 nights for a weekend break. Fab location along the river with lovely views. We went to London the first day and the train station is only a 5/10 minute walk from hotel. Second day we travelled to Lego land...More

Thank hansim87
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 7 July 2016

Dear Hansim87 Many thanks for the positive comments, I’m happy we were able to make your stay with us so enjoyable. I hope we can welcome you back to the Mercure Thames Lodge in Staines again very soon. Kind regards, Eric-Enno Snel

View more reviews
PreviousNext
13334353637137
About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$88 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$88 - US$180 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Add Photo Photos
Traveller (194)
Room & Suite (70)
Dining (6)
Pool & Beach (5)
Questions & Answers
Ask a question
Itsitaleigh
16 October 2017|
AnswerShow all 4 answers
Response from gilles h | Reviewed this property |
better call directly the Hotel,
0
Votes
hnicholas69
14 August 2017|
AnswerShow all 2 answers
Response from Mary G | Reviewed this property |
Hi I do not think that will be a problem they have a room behind reception to store luggage
1
Vote
hnicholas69
14 August 2017|
AnswerShow all 7 answers
Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
0
Votes
PreviousNext
12345
Room Tips
"Try to get a river view for a quieter room. (Stay in summertime for a nice view!!)"
Read review
"Avoid or ask for a room in the extended part of the property."
Read review
"Don't stay here never again will I stay here"
Read review
"If you could get a quiet room on the river side of the building that may be better"
Read review
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing