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3/9/2017 4/9/2017
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    Mercure London Staines-upon-Thames Hotel

    Thames Street, Staines TW18 4SJ, England
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    Best prices for your stay
    3/9/2017 4/9/2017
    US$150
    US$116
    SAVE US$34
    US$150
    US$116
    SAVE US$34
    US$150
    US$115
    SAVE US$34
    Traveller (171)
    Room & Suite (52)
    Dining (7)
    Overview
    • Excellent22%
    • Very good39%
    • Average22%
    • Poor11%
    • Terrible6%
    Travellers talk about
    “thorpe park” (114 reviews)
    “bus station” (8 reviews)
    Free Wifi
    Free Parking
    Breakfast Buffet
    Non-Smoking Hotel
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Pets Allowed
    Wheelchair Access
    Conference Facilities
    Dry Cleaning
    Housekeeping
    3.0 Star Hotel
    All hotel details
    Offers from Mercure London Staines-upon-Thames Hotel
    Deals (14)
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    • Classic Double room
      US$150US$116
      View Deal
    • Classic Double Room
      US$150US$116
      View Deal
    • Classic Double Room
      US$150US$115
      View Deal
    View all 14 deals from US$115
    The Swan Hotel
    443 reviews
    #2 of 5 hotels in Staines
     
    Brooklands Hotel
    2,604 reviews
    #1 of 4 hotels in Weybridge
     
    The Stanwell Hotel
    459 reviews
    #1 of 5 hotels in Staines
     
    Oatlands Park Hotel
    967 reviews
    #2 of 4 hotels in Weybridge
     
    Write a Review
    Reviews (711)
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    There are newer reviews for Mercure London Staines-upon-Thames Hotel
    See the most recent reviews

    11 - 15 of 648 reviews

    Reviewed 7 July 2017

    Rooms facing the river, particularly those upstairs with balcony have wonderful views. The property is old so the rooms are a little tired looking. The 'shared' balcony was great for eating, drinking and working as the weather was fantastic during my stay. The bathroom was...More

    Thank Rob O
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 11 July 2017

    Dear Rob O Thank you for taking the time to write a review. I am pleased that you enjoyed your stay at The Mercure Thames Lodge and look forward to seeing you again in the near future. Kind regards, Eric-Enno Snel General Manager

    Reviewed 5 July 2017

    The service was excellent and staff were friendly, especially by making no fuss when we had to ask to move room as our shower wasn't working. Seemed we were even upgraded somewhat too. Hothead breakfast had a wide range and tasted great. The situation is...More

    Thank Matt W
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 7 July 2017

    Dear Matt Thanks for leaving your thoughts here. The team and I are glad that you enjoyed your stay, and we’ve taken note of your comments. Rest assured we will address them. Kind regards, Eric-Enno Snel General Manager

    Reviewed 3 July 2017

    We stayed here for one night after going to a concert in London. Staff very friendly and helpful but the room and hotel were looking very tired. We stayed in a room overlooking the river. Good breakfast with plenty of selection. There is a small...More

    Thank ellie2462
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 7 July 2017

    Dear ellie2462 Many thanks for the review. We always welcome feedback and my team and I are glad that you enjoyed your stay with us at The Mercure Thames Lodge in Staines Upon Thames. I hope we can be part of your future travel plans....More

    Reviewed 29 June 2017

    Stayed here with a group of friends for Royal Ascot - staff were excellent and nothing was no problem for them - had an excellent room with a small balcony overlooking the Thames - really nice to be right on the side of the Thames...More

    Thank 007kennyboy007
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 July 2017

    Dear 007kennyboy007 Thank you for your very kind words. They are very much appreciated and my team will be delighted to hear that you enjoyed yourselves. I look forward to welcoming you back at The Mercure Staines Upon Thames. Kind regards, Eric-Enno Snel General Manager

    Reviewed 24 June 2017 via mobile

    This was so aweful that I could not stay. I walked out and risked my prepayemnt to go to a competitor up the road. I cannot understate how dirty my room was. Unforgivable. The receptionist, whilst polite, was sullen and gave the distinct impression that...More

    1  Thank Billandhistravels
    Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 3 July 2017

    Dear Billandhistravels I am really sorry to hear that your impression of Mercure Thames Lodge Hotel wasn’t up to expectations. I would very much like to discuss the matter with you in person and would appreciate it if you would call me 01784 464 433....More

    The Swan Hotel
    443 reviews
    #2 of 5 hotels in Staines
     
    Brooklands Hotel
    2,604 reviews
    #1 of 4 hotels in Weybridge
     
    The Stanwell Hotel
    459 reviews
    #1 of 5 hotels in Staines
     
    Oatlands Park Hotel
    967 reviews
    #2 of 4 hotels in Weybridge
     
    About
    Amenities
    • Top amenities
    • Restaurant
    • Room Service
    • Free Parking
    • Bar/Lounge
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Meeting Rooms
    • Laundry Service
    • Conference Facilities
    • Dry Cleaning
    • Banquet Room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$103 - US$165 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 88
    • Reservation Options
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    • Location
    • United Kingdom >
    • England >
    • Surrey >
    • Staines
    • Also Known As
    • Mercure Thames Lodge Staines Hotel Staines ,
    • Mercure Thames Hotel Staines ,
    • Accor Thames Hotel Staines ,
    • Mercure London Staines-Upon-Thames Hotel Surrey
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    Traveller (171)
    Room & Suite (52)
    Dining (7)
    Pool & Beach (5)
    Hotel & Grounds (121)
    Bathroom (8)
    Business Centre & Event Rooms (1)
    Nearby
    Brooklands Hotel
    2,604 reviews
    9.16 km away
     
    The Swan Hotel
    443 reviews
    .34 km away
     
    The Stanwell Hotel
    459 reviews
    3.34 km away
     
    Oatlands Park Hotel
    967 reviews
    7.89 km away
     
    Nearby Restaurants
    Sushi Nara
    314 reviews
    .28 km away
    Turtle Bay
    252 reviews
    .26 km away
    Momo Cafe
    210 reviews
    .28 km away
    Nostrano Lounge
    126 reviews
    .27 km away
    Nearby Attractions
    Vue Staines Cinema
    187 reviews
    .37 km away
    Staines Bridge
    73 reviews
    .21 km away
    Lino Statue
    54 reviews
    .30 km away
    Staines Railway Station
    94 reviews
    1.43 km away
    Ask a question
    Questions & Answers
    hnicholas69
    14 August 2017|
    AnswerShow all 2 answers
    Response from Mary G | Reviewed this property |
    Hi I do not think that will be a problem they have a room behind reception to store luggage
    1
    Vote
    hnicholas69
    14 August 2017|
    AnswerShow all 7 answers
    Response from PreacherKane | Reviewed this property |
    Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
    0
    Votes
    shamz12017
    29 July 2017|
    AnswerShow all 4 answers
    Response from Tkw8 | Reviewed this property |
    Hotel and food quality very poor and would not recommend at any cost. Not aware of halal meat restaurants nearby so suggest google it.
    0
    Votes
    Room Tips
    "Don't expect airconditioning, some beds are comfortable - others are not...and it can be noisy."
    Read review
    "Along the Thames - wonderful views"
    Read review
    "Go for the first floor, rooms seem in better condition."
    Read review
    "Ask for a river view"
    Read review
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