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Mercure London Staines-upon-Thames Hotel

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Traveller (201)
Room & Suite (70)
Dining (6)
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Overview
  • Excellent22%
  • Very good39%
  • Average22%
  • Poor11%
  • Terrible6%
Travellers talk about
“thorpe park”(124 reviews)
“mini fridge”(9 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
3 Star Hotel
All hotel details
Offers from Mercure London Staines-upon-Thames Hotel
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure London Staines-upon-Thames Hotel
Special Offer: CHEAPEST ONLINE RATES!
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Nearby Hotels
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Reviews (772)
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255
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44
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168
255
158
81
44
Show reviews that mention
All reviewsthorpe parkmini fridgea river view roompackage dealbuffet breakfastbus stationan upgradetown centreground floortheme parkwedding receptionlovely hotelfree parkingstayed here for one nightstaines upon thameswould stay againlots of choice
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1 - 5 of 706 reviews
Reviewed yesterday

I was visiting family who live nearby. They suggested the hotel because of its excellent location. I stayed there at the beginning and end of a long weekend. The first room was very good and located on the first floor overlooking the car park. Absolutely...More

Thank sallyheraty
Hotel's Favourite
Reviewed 8 April 2018 via mobile

I booked the Mecure London Staines for 2 nights for me and my family as a base for our theme park visits we had booked. The check-in process was very smooth, i was greeted by a very nice professional young lady who was very helpful....More

Thank davidclaire_12
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 12 April 2018

Dear davidclaire_12 We very much appreciate your comments regarding your stay at the Mercure London Staines upon Thames Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as...More

Reviewed yesterday

The hotel is located on the banks of river Thames. The rear entrance (and a few rooms) opens to a walkway along the river and leads to a nice garden. They only serve breakfast buffet and have a small bar. The rooms were spacious for...More

Thank keithcolaso
Reviewed yesterday

Great location in the heart of Staines with great views of the Thames. Sufficient parking and large spacious rooms. Warm and welcoming staff. I particularly enjoyed the drinks on the patio. Francesca at the bar my firm favourite

Thank Sandy G
Reviewed 1 week ago via mobile

From the moment we arrived you could tell what sort of a stay it was going to be. The room was lovely with a view of the Thames although the pillows where not comfortable and everyone complained about these in the morning over breakfast. Breakfast...More

Thank Jane B
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 4 days ago

Dear Jane B, Thank you for taking the time to write a review. I am glad you liked the room with the view of the Thames. We will certainly take your comments on board regarding the pillows and the evening meal. We do hope we...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free Parking
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Room Service
Free Parking
Meeting Rooms
Laundry Service
Conference Facilities
Dry Cleaning
Banquet Room
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$85 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$85 - US$201 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Suites
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Traveller (201)
Room & Suite (70)
Dining (6)
Pool & Beach (5)
Questions & Answers
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Itsitaleigh
16 October 2017|
AnswerShow all 4 answers
Response from gilles h | Reviewed this property |
better call directly the Hotel,
0
Votes
hnicholas69
14 August 2017|
AnswerShow all 2 answers
Response from Mary G | Reviewed this property |
Hi I do not think that will be a problem they have a room behind reception to store luggage
2
Votes
hnicholas69
14 August 2017|
AnswerShow all 7 answers
Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
0
Votes
Room Tips
"Remember to ask if you want a view of the Thames."
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"A room overlooking the Thames is the best"
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"Ask for a room with a river view as far from the rail bridge as possible"
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"Take the river side rooms. You will have to pay a little extra."
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