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All reviewsthorpe parkmini fridgea river view roompackage dealbuffet breakfastbus stationan upgradetown centreground floortheme parkwedding receptionlovely hotelfree parkingstayed here for one nightstaines upon thameswould stay againlots of choice
I was visiting family who live nearby. They suggested the hotel because of its excellent location. I stayed there at the beginning and end of a long weekend.
The first room was very good and located on the first floor overlooking the car park. Absolutely...More
I booked the Mecure London Staines for 2 nights for me and my family as a base for our theme park visits we had booked.
The check-in process was very smooth, i was greeted by a very nice professional young lady who was very helpful....More
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 12 April 2018
We very much appreciate your comments regarding your stay at the Mercure London Staines upon Thames Hotel.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as...More
The hotel is located on the banks of river Thames. The rear entrance (and a few rooms) opens to a walkway along the river and leads to a nice garden. They only serve breakfast buffet and have a small bar. The rooms were spacious for...More
Great location in the heart of Staines with great views of the Thames. Sufficient parking and large spacious rooms. Warm and welcoming staff. I particularly enjoyed the drinks on the patio. Francesca at the bar my firm favourite
From the moment we arrived you could tell what sort of a stay it was going to be. The room was lovely with a view of the Thames although the pillows where not comfortable and everyone complained about these in the morning over breakfast. Breakfast...More
Thank Jane B
Response from MercureThamesLodge, General Manager at Mercure London Staines-upon-Thames HotelResponded 4 days ago
Dear Jane B,
Thank you for taking the time to write a review. I am glad you liked the room with the view of the Thames. We will certainly take your comments on board regarding the pillows and the evening meal.
We do hope we...More
Response from PreacherKane | Reviewed this property |
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful... More
Would recommend you be careful about the car park. There are limited spaces and there's a public car park next door, but it's unmonitored. Although the area doesn't feel like a high-crime location, it pays to be careful there.
I received pretty good service last time I was there, but can't recall any baggage storage service, but I'll happily believe they'll do something to accommodate you, even if it's popping your bags in your unmade room until you come to check in.
Definitely worth contacting them to find out.