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The Swan Hotel

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1 room 2 adults 0 children
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The Swan Hotel
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364 Reviews from our TripAdvisor Community

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Showing 357: English reviews
Kings Langley, United Kingdom
Reviewed 31 July 2016

This hotel has a lovely riverside location. The hotel staff were all very polite and helpful. The rooms were nice, but looking a bit tired. The bed was very comfy, they supply hair drier, iron, tea/coffee & bathroom toiletries. You need to buy a parking permit to park outside, but that was only £3 for a day. Breakfast was ok,...

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Helpful?
Thank wendyr66
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review, and your feedback. Regards Alessandro

London, United Kingdom
Reviewed 30 July 2016

Nice pub and restaurant. Served mainly English cuisine, nice drinks, coctails, etc. Beautiful views - great to have a pint by the riverside... The staff is friendly and helpful. You don't need to be a hotel guest to dine in the restaurant or go to the pub. The same food menu available both in the pub and the restaurant. Recommended...

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Thank Marcin S
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review, and your feedback. Regards Alessandro

Bournemouth, United Kingdom
Reviewed 24 July 2016

Arrived around 5.30, got a table in the bar without any problem. We had our puppy with us so couldn't dine in the restaurant. We had 3 courses. Everyone ordered differently and food was exceptional. I started with the scallops and they were larger than I expected and tasted delicious, my daughter had the charcuterie platter which is a starter...

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Thank helen s
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review, and your feedback. Regards Alessandro

Hampton, United Kingdom
Reviewed 20 July 2016 via mobile

Not my first time dining at this restaurant so I was a little surprised to find the quality and service not up to its usual good standard. We were a party of 13 so perhaps that caused a bit of an issue for our waiting staff - although it shouldn't if they are well trained. My drinks order was wrong...

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Thank Shung1809
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review, and your feedback. We also are reviewing our booking system to improve on food delivery time, in order to reduce the mistakes during busy shifts. Regards Alessandro

Richardson
Reviewed 12 July 2016

The location is lovely. Right on the Thames. We had a very nice room that looked out onto the river. The only negative (and it was pretty big) was that the guests in the room next door turned up their television at near maximum volume until about 2 am. We had a early flight (left at about 5:45 am) so...

Review collected in partnership with this hotel
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Thank John A
Alessandro C, General Manager at The Swan Hotel, responded to this review

Hi John, Sorry to hear about the noise coming from the other room. Hope to see you again soon. Regards Alessandro

Birmingham, United Kingdom
Reviewed 7 July 2016

Myself and my husband stayed in Room 11, a Superior Double with 360 degree views over the River. The Hotel was perfect, the hotel staff were very welcoming and nothing was too much trouble. We had dinner in the Restaurant and although the menu was very limited, the food was very good, fully recommend the Haddock Scotch Eggs. Overall a...

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Thank Sheri186402
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review

Tucson, Arizona
Reviewed 6 July 2016

I stayed at The Swan Hotel as an overnight for a transatlantic flight the next day. The property is every bit as picturesque as the photos and the proximity to Heathrow is phenomenal. The staff, food, pub and room were so completely charming that I'm going back at some point and making it a base for day trips into London...

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Thank Leslie E
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review

Inkberrow, United Kingdom
Reviewed 4 July 2016 via mobile

Stayed one night with toddler in double room. Evening meal was lovely and service was very good. Breakfast promptly served. Only issue could be parking but we were up and out early so didn't affect us. Would thoroughly recommend this hotel with lovely views.

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Thank matthewrussell76
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review

Mexico City, Mexico
Reviewed 1 July 2016 via mobile

Excellent food, fresh and full of flavour. The bar offers a good selection of beers, especializing in ales.Can be very crowded on Weekends, but worth it. Lovely views of the Thames and friendly staff.

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Thank Elcheco69
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review

Crewe, United Kingdom
Reviewed 28 June 2016

Have used this pub and hotel many times over the years and used to love it down by the river but now that is about all it has going it - its location - well that and Fullers beers to be absolutely fair !! Went in yesterday for lunch and it was not good. We (although I agree unfortunately and...

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Thank JacquelineAnnHenley
Alessandro C, General Manager at The Swan Hotel, responded to this review

Many thanks for your review

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
The Swan Hotel
The Swan Hotel
Cuisines: Bar, British, Pub, Gastropub
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Official Description (provided by the hotel)
The Swan Hotel is a early 20th-century inn with 9 individual bedrooms and 2 executive rooms. We are located just 15 minutes drive from Heathrow Airport and conveniently close to Staines Upon Thames, Runnymede, Historic Windsor, the JFK Memorial and based right on the river Thames. ... more   less 

Additional Information about The Swan Hotel

Address: The Hythe, Staines TW18 3JB, England
Region: United Kingdom > England > Surrey > Staines
Price Range: €96 - €140 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Swan Hotel 3*
Number of rooms: 11
Reservation Options:
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Also Known As:
The Swan Hotel Staines, Surrey
Swan Hotel London
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Questions & Answers

Here's what travellers have asked, with answers from The Swan Hotel staff and other travellers.
3 questions
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Barnsley, United Kingdom
over a year ago
Seaford, United Kingdom
over a year ago

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Questions? Get answers from The Swan Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not above the bar”
LordGlencoe, 17 Jan 2017 | Read review
“Room 11 for river views”
daveatalis, 17 Dec 2016 | Read review
“Don't stay in Room 3”
paulstevens_uk, 16 Oct 2016 | Read review
“Choose a room with river view”
AHAJT, 13 Sep 2016 | Read review
“Ask for river views”
fharrison48, 5 Aug 2016 | Read review
5 of 5