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09/07/2017 10/07/2017
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    The Swan Hotel

    The Hythe, Staines TW18 3JB, England
    Hotel website
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    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$197
          US$197
          US$198
          Traveller (96)
          Dining (28)
          Room & Suite (20)
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          Overview
          • Excellent41%
          • Very good31%
          • Average14%
          • Poor7%
          • Terrible7%
          Travellers talk about
          “the pub” (36 reviews)
          “the river” (111 reviews)
          Free Wifi
          Non-Smoking Hotel
          Restaurant
          Suites
          Bar/Lounge
          Pets Allowed
          Golf course
          3.0 Star Hotel
          All hotel details
          Mercure London Staines-upon-Thames Hotel
          696 reviews
          #3 of 5 hotels in Staines
           
          The Stanwell Hotel
          448 reviews
          #1 of 5 hotels in Staines
           
          The Boleyn Hotel
          250 reviews
          #4 of 5 hotels in Staines
           
          Travelodge Staines
          258 reviews
          #5 of 5 hotels in Staines
           
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          Rooms
          9 Jul10 Jul
          |
          1 room, 2 adults, 0 children
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          Write a Review
          Reviews (403)
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          There are newer reviews for The Swan Hotel See the most recent reviews

          61 - 65 of 395 reviews

          Reviewed 29 December 2016

          When for a Boxing Day family meal. Booked in early November, asked at the time about table locations and was advised that large tables would be in the centre of the restaurant with river views. Our table was the only one in the dark bar...More

          2  Thank tinabF5458SS
          Response from Alessandro C, Manager at The Swan HotelResponded 1 January 2017

          Thanks for your feedback, We will investigate, and I promise you I t will not happen again Regards

          Reviewed 27 December 2016 via mobile

          We made the mistake of booking our Christmas day lunch here. McDonald's would have been better. We paid £69 PP for a three course lunch which was pre-ordered back in November. As everyone else had to pre-order, the kitchen must have known exactly what to...More

          1  Thank NigelOrgan
          Response from Alessandro C, General Manager at The Swan HotelResponded 30 December 2016

          Thanks for your Feedback

          Reviewed 25 December 2016 via mobile

          Just had Christmas Day set lunch with family. Food was standard but service/customer care dreadful:impersonal welcome, confusion over menu ordered 2 months ago, several ignored requests for drinks and condiments, extremely slow and disorganised service of food. Recommend you avoid. Merry Christmas.

          1  Thank John of Staines
          Response from Alessandro C, General Manager at The Swan HotelResponded 27 December 2016

          Thanks for your feedback, all comment are look into and issue will be solve

          Reviewed 21 December 2016

          decided to pop in for Sunday lunch following a walk with our dog. He was welcome in the bar area and there was a lovely fire burning. We had a really nice relaxed lunch, we went for the traditional roast, one pork and one lamb....More

          Thank Rory561
          Response from Alessandro C, General Manager at The Swan HotelResponded 27 December 2016

          Thanks

          Reviewed 19 December 2016

          I had a business meeting in Staines and arrived at the hotel after the kitchens had closed, but staff rustled up a fabulous dinner and were charming throughout my stay. I will definitely stay again as I really enjoyed my time at the hotel.

          Thank johnwbuttery
          Response from Alessandro C, General Manager at The Swan HotelResponded 27 December 2016

          Thanks

          Mercure London Staines-upon-Thames Hotel
          696 reviews
          #3 of 5 hotels in Staines
           
          The Stanwell Hotel
          448 reviews
          #1 of 5 hotels in Staines
           
          The Boleyn Hotel
          250 reviews
          #4 of 5 hotels in Staines
           
          Travelodge Staines
          258 reviews
          #5 of 5 hotels in Staines
           
          About
          Amenities
          • Top amenities
          • Restaurant
          • Bar/Lounge
          • Free High Speed Internet ( WiFi )
          • Things to do
          • Restaurant
          • Bar/Lounge
          Details
          • Price range
          • US$107 - US$191 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Non-Smoking Rooms ,
          • Suites ,
          • Family Rooms ,
          • Smoking rooms available
          • Number of rooms
          • 11
          • Reservation Options
          • TripAdvisor is proud to partner with Hotels.com, Expedia, Orbitz, Hotwire, Agoda, Travelocity, Hotel.de, Booking.com, Priceline, Cheap Tickets and HRS so you can book your The Swan Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • United Kingdom >
          • England >
          • Surrey >
          • Staines
          • Also Known As
          • The Swan Hotel Staines, Surrey ,
          • Swan Hotel London
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          Traveller (96)
          Dining (28)
          Room & Suite (20)
          Pool & Beach (1)
          Hotel & Grounds (78)
          Bathroom (3)
          Nearby
          Travelodge Staines
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          .32 km away
           
          The Boleyn Hotel
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          Mercure London Staines-upon-Thames Hotel
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          .35 km away
           
          The Runnymede on Thames
          1,617 reviews
          1.63 km away
           
          Nearby Restaurants
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          Nearby Attractions
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          .27 km away
          Staines Bridge
          64 reviews
          .14 km away
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          51 reviews
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          Two Rivers Shopping Centre
          56 reviews
          .52 km away
          Questions & AnswersAsk a question
          sheilaj919
          We have a reservation to stay at your hotel in October. We will be arriving from the cruise terminal in Southampton. What would be the best means of transportation to get to the hotel.
          9 September 2016|
          Answer Show all 7 answers
          Response from Paul T | Property representative |
          Cheaper option - Train into London And then train in Staines. Taxi probably 50-60 pounds but much quicker
          0
          Votes
          sharon2525
          Are hairdryers provided along with toiletries ?
          27 November 2014|
          Answer Show all 4 answers
          Response from Debbie S | Reviewed this property |
          Hair dryers yes. Bathroom was tiny but more than adequate. Toilet items yes but limited. No face cloths ( it's an American thing). We love the Swan
          1
          Vote
          Peter d
          Can I book a room that has NEVER had pets in it?
          4 November 2014|
          Answer Show all 4 answers
          Response from mel190759 | Reviewed this property |
          Sorry not sure, i know the owners have dogs but wouldnt know if they,ve been in the rooms. If you call the hotel im sure they would be able to help you
          0
          Votes
          Room Tips
          "Our room had a nice view over the river but you can hear the noise from the guests at the bar below until..."
          Read review
          "The view of the river is beautiful if you can get a river facing room, but I'm guessing you pay for the..."
          Read review
          "Any of the balcony ones"
          Read review
          "not above the bar"
          Read review
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