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The Swan Hotel

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About
Location
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Service
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Certificate of Excellence
A 16th Century hotel in Staines, The Swan sits serenely on the Thames, serving up blissful river views, fine food, delicious drinks and stylish accommodation. Recently refurbished to supreme standards, it’s a place where old and new come together to stunning effect.
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Property amenities
Free High Speed Internet (WiFi)
Restaurant
Bar/Lounge
Pets Allowed ( Dog / Pet Friendly )
Room Service
Public Wifi
Breakfast included
Non-Smoking Hotel
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
River View
HOTEL CLASS
Hotel links
Visit hotel website
Location
Full view
82Good for walkers
Grade: 82 out of 100
79Restaurantswithin 0.5 km
9Attractionswithin 0.5 km
Reviews (659)
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648 results
Traveller rating
307
183
85
40
33
Traveller type
Time of year
LanguageEnglish
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307
183
85
40
33
Show reviews that mention
All reviews the river the pub fish and chips sunday roast sit outside old building lovely hotel lovely view lovely room comfy bed heathrow airport fullers ascot pint bank riverside rowers
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1 - 5 of 648 reviews
Reviewed 1 week ago via mobile

Our third time staying there. Im very specific about hotels as i have worked with various chains for 15 years. This hotel is always a pleasure to stay in. Warm, friendly staff, beautiful rooms and the one time i had a problem it was immediately...More

Date of stay: December 2018
Thank Holly H
Response from PaulTyrer212, Guest Relations Manager at The Swan HotelResponded 1 week ago

Dear Holly H, Thank you for taking the time to review our establishment, We are very pleased to hear you enjoy staying with us!! Look forward to seeing you again soon! Thank you, Tim

Reviewed 2 weeks ago via mobile

Situated next to the Bridge in Staines but approached from the historical setting of a bygone era. This pub and hotel has a beautiful ambience that ouses quality and comfort. Enjoy a meal from a vast selection of great dishes or a variation of sandwiches...More

Date of stay: November 2018
Thank 53Geoff
Response from PaulTyrer212, Guest Relations Manager at The Swan HotelResponded 2 weeks ago

Dear 53Geoff, Thank you for taking the time to review our establishment, We are very pleased to hear you enjoyed your visit, We really appreciate the kind words!! Hope to see you again soon! Thank you, Tim

Reviewed 3 weeks ago

This hotel exceeded every expectation that I had. It was full of character and charm for a 16th century inn but had EVERY modern convenience an update that I was looking to find - WIFI, Nespresso machine, updated bathroom. The staff were incredibly friendly and...More

Date of stay: November 2018
Thank Pkhildebrand
Response from PaulTyrer212, Guest Relations Manager at The Swan HotelResponded 3 weeks ago

Dear Pkhildebrand, Thank you for taking the time to review our establishment, We are very pleased to hear you enjoyed your stay, The fire place is great in weather like this isn't it!! Hope to see you again soon! Thank you, Tim

Reviewed 4 weeks ago

Great location right on the Thames, close to the airport, good food, great service. A short walk to supermarket, slightly longer to the train to Waterloo. Close to Twickenham via train for sports events.

Review collected in partnership with this hotel
Date of stay: November 2018
1  Thank kiwis2016
Response from PaulTyrer212, Guest Relations Manager at The Swan HotelResponded 3 weeks ago

Dear kiwis2016, Thank you for taking the time to review our establishment, We are very pleased to hear you enjoyed your stay Hope to see you again soon! Thank you, Tim

Reviewed 4 weeks ago via mobile

I was amazed by every detail in this victorian inn.. service was excellent.. staff super nice.. ofcourse there was no elevator but the staff helped us with the luggage.. The hotel is overlooking the thames river.. we booked three rooms two with a balcony with...More

Date of stay: November 2018
1  Thank MANALUM3LI
Response from PaulTyrer212, Guest Relations Manager at The Swan HotelResponded 3 weeks ago

Dear MANALUM3LI, Thank you for taking the time to review our establishment, We are very pleased to hear you enjoyed your stay, Awesome to hear the staff looked after you, Will let them know about your kind words. Hope to see you again soon! Thank...More

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Questions & Answers
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jim_williams_1970
12 November 2018|
AnswerShow all 3 answers
Response from Emiel323 | Reviewed this property |
You have to pay to park in the street outside the hotel however the hotel is having a special arrangement and can offer a few parking spaces for free if you stay in the hotel. To be arranged with reception upon arrival. If I... More
0
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77027
14 October 2017|
AnswerShow all 2 answers
Response from Maceo2017 | Reviewed this property |
No, they don't. Older buildings are not permitted to add the duct work etc air conditioning would require. But it is rarely needed.
0
Votes
77027
14 October 2017|
AnswerShow all 5 answers
Response from oakdenewatford | Reviewed this property |
No it does not appear to have
0
Votes
Room Tips
"Room 3 was lovely overlooking the Thames!"
Pkhildebrand
3 weeks ago
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"The first floor on the river side, with the balconies"
AdCad
26 Sep 2018
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"Ask for a large room when staying more than 1 night"
Emiel323
11 Sep 2018
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"Watch for loud parties and ask for a room away from the noise."
TechTraveller
8 Aug 2018
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PRICE RANGE
US$101 - US$186 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the swan hotel stainesswan hotel london
LOCATION
United KingdomEnglandStaines
NUMBER OF ROOMS
11
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