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Very friendly helpful staff. Tavern drinks and eats good. But the double bed sagged and was so uncomfortable I didn't sleep. The room was attractive but very little light. Two lamps just weren't enough and a dead lightbulb out of 2 in the bathroom made...More
Stayed at the Inn for a wedding. The place is beautiful and very clean. Staff was wonderful and friendly. We stayed in room 204-Big Tree Treaty. The bed was very comfortable and we had a good sized bathroom. Our room had a mini fridge, ice...More
Thank Karen S
Response from Jaimie C, General Manager at Big Tree InnResponded 16 January 2018
We are very glad you enjoyed yourself. Thank you for all your comments and we hope to see you again soon.
We stayed in 3rd floor room with jacuzzi. Heat not working in December 2017- room temp was 62F despite thermostat set at 78F. In am, at continental breakfast, I ate a spoonful of Chobani cherry yogurt that was 2 WEEKS EXPIRED- gamey, and sour! Front...More
Response from Jaimie C, General Manager at Big Tree InnResponded 15 December 2017
I want to apologize for your stay at the Big Tree Inn. Please allow me to try and rectify the issues you had during your stay. If you would like to contact me, I would love to come up with an acceptable solution that shows...More
SO I've been going to the Big Tree throughout my life but had not been back to Geneseo in a decade. Of course we had to stay here on my return for a reunion. The room had that historic inn feel to it with a...More
We had lunch on April 15 and I want to give a shout out to our server-a young man whose name I can't remember and to the chef. We were there for a ninetieth birthday lunch and we were somewhat "high maintenance" although there were...More